Authorizing Knowledge Records

After a Knowledge Record is created, the Workgroup Owner should authorize the Knowledge Record. The Authorizer can also edit the KR if required.

To authorize a Knowledge Record:

1. Click Knowledge > User > Knowledge Record List.
2. On the KNOWLEDGE RECORD LIST page, click the Filters icon on the ACTIONS panel and select Submitted in Status drop-down list and click SUBMIT.
3. Click the KR ID from the LIST on the KNOWLEDGE RECORD LIST page.
   
   
   Figure: KNOWLEDGE RECORD DETAILS page: ACCESS tab
   
   
4. Click APPROVAL on the ACTIONS panel. The APPROVAL pop-up page is displayed.
   
   
   Figure: APPROVAL pop-up page
   
   
5. Select Authorized in the Approval Status drop-down list, specify the remarks and click SUBMIT to authorize the Knowledge Record.