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What are Custom Scheduler Jobs?

The Custom Scheduler jobs are defined to perform a specific task at a scheduled date and time. These jobs are executed at the backend of the SummitAI application without any human intervention. These jobs need to be configured using the Custom Scheduler and enabled or disabled based on the organization’s requirements. For example, a job can be scheduled for sending e-mail notifications for violation of Incident Response SLA.

The jobs can be enabled/disabled, or configured using the CUSTOM SCHEDULER page (Admin > Basic > Infrastructure > Custom Scheduler). 


Scheduled Job Limitation

When trying to execute jobs such as “Push Report Job, User import Job, etc." the jobs fail occasionally. This is because of permission issue associated with the user executing the job. This limitation is applicable for all modules.

 Workaround

When the jobs fail to execute using the SummitScheduler job using the Local System account an alternative workaround is to run the SummitScheduler job using the “service account”. Upon running the SummitScheduler job using the “service account” the failed jobs will be executed successfully.

To run the SummitScheduler using the service account, perform the following steps:

  1. Press Windows key + R.
    Run window is displayed.

    Figure: Run

  2. In the run window enter services.msc and press OK.

  3. Select SummitScheduler then right click and select Properties.

    Figure: Services

  4. Select Log On tab and then select This Account.


    Figure: Service Properties

  5. Click Browse and select service account then provide password.

  6. Click OK and re-start SummitScheduler job.

List of Custom Scheduler Jobs

Following is the list of Custom Scheduler Jobs available in the SummitAI application, which can be enabled/disabled or configured as per the specific requirements of the organization.

 Custom Scheduler Jobs - Service Management
Job NameJob Group NameParameterRuns AtRecommended Run FrequencyJob Description

Incident Management

IM Reminder

Incident Management

 -m TICKETREMINDER

SummitAI Server

Every 15 Mins

This job sends Reminder e-mails for Incidents.

IM Auto Escalation - Resolution

Incident Management

 -m AUTOESCALATION

SummitAI Server

Every 10 Mins (Modify as per SLA)

This job sends Escalation e-mails for Incident Response/Resolution/Pending Status based on the defined time period.

IM Auto Close Incident

Incident Management

 -m AUTOCLOSETICKETS

SummitAI Server

Every 1 Day

This job auto-closes resolved Incidents after the defined time period.

Recurring Incident

Incident Management

 -m RECURRINGTICKETGENERATION

SummitAI Server

Every 1 Day

This job generates recurrent Incidents.

IM SLA Workgroup Alert

Incident Management

 -m SLAWORKGROUPALERT

SummitAI Server

Every 10 Mins (Modify as per SLA)

This job sends Response and Resolution notifications when 50% /75% /100% of SLA Time is elapsed.

IM Calculate SLA Elapse Time

Incident Management

 -m CAL_SLA_ELAPSETIME

SummitAI Server

Every 10 Mins (Modify as per SLA)

This job calculates the SLA elapsed time for Incidents.

IM Auto Escalation - Un Assigned

Incident Management

 -m IM_ESCALATION_UNASSIGNEDSTATUS

SummitAI Server

Every 5 Mins

This job sends notification e-mails for violation of Incident Response Time.

IM Auto Escalation - Pending

Incident Management

 -m IM_ESCALATION_PENDINGSTATUS

SummitAI Server

Every 30 Mins (Modify as per SLA)

This job sends notification e-mails for violation of Pending Incidents.

IM Reminder - Pending Incident mail to Caller

Incident Management

 -m IM_PENDING_ALERT_FOR_USER_ACTION

SummitAI Server

Every 1 Hour

This job sends reminder e-mails to End Users for Pending Incidents.

IM Auto Feedback Notification

Incident Management

 -m IM_AUTOFEEDBACKTICKET

SummitAI Server

Every 1 Day

 This job sends e-mail notifications to End user for feedback on resolved/closed Incidents.

Major Incident Notification

Incident Management

 -m IM_MAJORINCIDENT_SENDNOTIFICATION

SummitAI Server

Every 5 Mins

This job sends e-mail notifications when a Major Incident is logged.

IM Feedback Reminder

Incident Management

 -m IM_FEEDBACK_REMINDER

SummitAI Server

Every 1 Day

 This job schedules e-mail reminders for End Users to provide feedback for resolved Incidents.

ETR Escalation Notification

Incident Management

 -m IM_ESCALATION_ETR

SummitAI Server

Every 1 Hour

This job sends Notification e-mails for ETR Escalations.

SMS To Incident

Incident Management

 -m PARSER_SMS_TO_TICKET

SummitAI Server

Every 3 Mins

This job parses incoming SMS text and logs an Incident.

IM Auto Escalation - Response Awaited

Incident Management

 -m IM_ESCALATION_SENDMAIL_SENT_DATETIME

SummitAI Server

Every 30 Mins

This job escalates Incidents based on e-mail sent time using the Send Email Option on the Incident details page.

Auto Resolve Pending Ticket for IM

Incident Management

 -m IM_AUTORESOLVE_PENDINGTICKETS

SummitAI Server

Every 1 Hour

This job auto-resolves Pending Incidents based on the configured parameters.

Gamification:Schedule Action Item

Incident Management

 -m GAMIFICATION_PROCESSITEMS

SummitAI Server

Every 1 Day

This job processes the scheduled Gamification Action Items.

EMail Parsing

Incident Management

 -m PARSER_MAIL_TO_TICKET

SummitAI Server

Every 3 Mins

This job parses e-mails for logging and updating Incidents.

Service Request

Auto Close SR

Service Request

 -m AUTOCLOSE_SRTICKETS

SummitAI Server

Every 1 Day

This job auto-closes resolved Service Requests based on the configured Auto Closure Days.

SR Calculate SLA Elapse Time

Service Request

 -m CAL_SLA_ELAPSETIME_SR

SummitAI Server

Every 10 Mins (Modify as per SLA)

 This job calculates the SLA elapsed time for SRs.

SR Auto Escalation - Resolution

Service Request

 -m SR_AUTOESCALATION

SummitAI Server

Every 10 Mins (Modify as per SLA)

This job auto-escalates Service Requests based on Resolution Time SLA.

SR SLA Workgroup Alert

Service Request

 -m SR_SLAWORKGROUPALERT

SummitAI Server

Every 10 Mins (Modify as per SLA)

This job sends e-mail notifications to the Workgroups Owners for SLA violation of Service Requests.

SR Reminder

Service Request

 -m SR_TICKETREMINDER

SummitAI Server

Every 15 Mins

This job sends reminders for Service Requests, which have scheduled reminders.

SCM Auto Escalation

Service Request

 -m SC_AUTOESCALATION

SummitAI Server

Every 1 Hour

This job auto-escalates Service Catalog Approvals.

SR Auto Approval

Service Request

 -m AUTOAPPROVESR

SummitAI Server

Every 30 Mins

This job auto-approves Service Requests based on the configured criteria.

SR Auto Escalation - Pending

Service Request

 -m SR_ESCALATION_PENDINGSTATUS

SummitAI Server

Every 30 Mins

This job sends notification e-mails for auto-escalation of Pending SRs.

SR Auto Escalation - Un Assigned

Service Request

 -m SR_ESCALATION_UNASSIGNEDSTATUS

SummitAI Server

Every 5 Mins

This job sends notification e-mails for violation of SR Response Time.

SR Extend for Service Validity

Service Request

 -m SR_PERIOD_EXTEND

SummitAI Server

Every 1 Hour

This job sends notification e-mails for extending the Service Validity date.

SR Decommission for Service Validity

Service Request

 -m SR_DECOMMISSION

SummitAI Server

Every 1 Hour

This job sends notification e-mails when an SR is nearing the Decommission Date. This is based on Service Validity.

SR Auto Cancel

Service Request

 -m SR_AUTO_CANCEL

SummitAI Server

Every 1 Hour

This job auto-cancels SRs based on the predefined date.

SR Reminder - To Approver

Service Request

 -m SUMMIT_REMINDERMAILFORAPPROVER

SummitAI Server

Every 1 Hour

This job sends reminder e-mails to SR Approvers.

SR Reminder - Recertification mail to Manager

Service Request

 -m SUMMIT_RCM_REMINDERMAIL

SummitAI Server

Every 1 Day

This job sends Recertification reminder e-mails to the Managers.

SR Reminder - Pending Service Request mail to Caller

Service Request

 -m SR_PENDING_ALERT_FOR_USER_ACTION

SummitAI Server

Every 1 Hour

This job sends reminder e-mails to End Users for Pending Service Requests.

SR Auto Escalation - Pending For Approval

Service Request

 -m SR_ESCALATE_UNAPPROVEDREQUESTS

SummitAI Server

Every 1 Hour

This job sends Escalation e-mails for pending SR approvals based on the defined time period.

SR Auto Feedback Notification

Service Request

 -m SR_AUTOFEEDBACKTICKET

SummitAI Server

Every 1 Day

This job sends e-mail notifications to End user for feedback on resolved/closed Service Requests.

SR Feedback Reminder

Service Request

 -m SR_FEEDBACK_REMINDER

SummitAI Server

Every 1 Day

This job schedules e-mail reminders for End Users to provide feedback for resolved Service Requests.

SR Auto Work Order Creation

Service Request

 -m SR_AWOBY_CREATIONDATE

SummitAI Server

Every 5 Mins

This job creates auto Work Orders linked to Service Requests.

Recurring Service Request

Service Request

 -m RECURRINGSERVICEREQUEST

SummitAI Server

Every 1 Day

This job generates recurring Service Requests.

Auto Resolve Pending Ticket for SR

Service Request

 -m SR_AUTORESOLVE_PENDINGTICKETS

SummitAI Server

Every 1 Hour

This job auto-resolves the Pending Service Requests based on the configured parameters.

SR Reminder - To All Current Approver

Service Request

 -m SUMMIT_ALLSRAPPROVERREMINDERMAIL

SummitAI Server

Every 1 Hour

This job sends Reminder e-mails to the Service Request Approvers.

Gamification:Schedule Action Item

Service Request

 -m GAMIFICATION_PROCESSITEMS

SummitAI Server

Every 1 Day

This job processes the scheduled Gamification Action Items.

EMail Parsing

Service Request

 -m PARSER_MAIL_TO_TICKET

SummitAI Server

Every 3 Mins

This job parses e-mails for logging and updating Service Requests.

Change Management

CR Start Date Notification

Change Management

 -m CMAUTOESCPLANNEDSTDTPRENOTIFY

SummitAI Server

Every 5 Mins

This job sends notification e-mails for Change Record Start Date.

CR Auto Escalation

Change Management

 -m AUTOESCALATION_CM

SummitAI Server

Every 5 Mins

This job sends notification e-mails for violation of Planned CR Dates.

Recurring Change Record

Change Management

 -m RECURRINGCHANGERECORD

SummitAI Server

Every 1 Day

This job generates recurrent Change Records.

CR Reminder Mails

Change Management

 -m CR_ALERT_MAIL

SummitAI Server

Every 10 Mins

This job schedules e-mail reminders for Change Records.

CR Notification Mails

Change Management

 -m CR_NOTIFICATION

SummitAI Server

Every 15 Mins

This job schedules notification e-mails Change Records.

Auto Approve or Reject Change Request

Change Management

 -m CM_AUTO_APPROVE_REJECT

SummitAI Server

Every 1 Hour

This job auto-approves or rejects the Change Requests.

Problem Management

PM Deadline Notification

Problem Management

 -m PMDEADLINEDATEPRENOTIFICATION

SummitAI Server

Every 5 Mins

This job sends notifications e-mails for Problem Record Deadline.

PM Auto Escalation

Problem Management

 -m PM_AUTOESCALATION

SummitAI Server

Every 1 Hour

This job sends notification e-mails for violation of Problem Records.

PM Auto Creation

Problem Management

 -m PM_AUTOCREATEPM

SummitAI Server

Every 1 Day

This job auto-creates Problem Records.

Knowledge Management

KM Expiry Alert

Knowledge Management

 -m KMARTICLEEXPIRYALERT

SummitAI Server

Every 1 Day

This job schedules reminder e-mails for expiry of Knowledge Records.

CMDB

CI Variance Notification

CMDB

 -m CMDB_CIVARIANCENOTIFICATION

SummitAI Server

Every 1 Day

This job sends e-mail notifications for any Hardware/ Software Variance identified through Discovery.

CI Variance AutoUpdate

CMDB

 -m CMDB_AUTOUPDATE_HWSW

SummitAI Server

Every 1 Day

This job auto-updates the Hardware/ Software Variance (if any) attributes in the CMDB.

CMDB Auto Escalation

CMDB

 -m AUTOESCALATIONCMDB

SummitAI Server

Every 1 Day

This job auto- escalates CIs based on the configured elapse time.

 Custom Scheduler Jobs - ITOps Management
Job NameJob Group NameParameterRuns AtRecommended Run FrequencyJob Description

CPU and Memory Monitoring

SERVER

'-m CPUNMEM'

Proxy Server

Every 5 Mins

 This job monitors CPU and Memory Utilization of the Servers from the SummitAI Proxy Server.

Hard Disk Monitoring

SERVER

'-m HDD'

Proxy Server

Every 30 Mins

 This job monitors Hard disk Utilization of the Servers from the SummitAI Proxy Server.

Hardware Health

SERVER

'-m SERVERHEALTH'

Proxy Server

Every 15 Mins

This job monitors Server’s hardware health from SummitAI Proxy Server

Get URLs

SERVER

'-m LOAD_URLS'

Proxy Server

Every 1400 Mins

This job loads the URLs for monitoring from the SummitAI Proxy Server.

URL Monitoring

SERVER

'-m URL'

Proxy Server

Every 5 Mins

This job monitors URLs status from SummitAI Proxy Server

Populate Services

SERVER

'-m GETSRVICES'

Proxy Server

Every 60 Mins

This job loads the Services for monitoring from the SummitAI Proxy Server.

Monitors Event Logs

SERVER

'-m EVENTLOG'

Proxy Server

Every 30 Mins

This job monitors Windows event logs from SummitAI Proxy Server

Monitors Ports

SERVER

'-m SERVER_PORT'

Proxy Server

Every 2 Mins

This job monitors ports from SummitAI Proxy Server

Service Monitoring

SERVER

'-m SERVICE'

Proxy Server

Every 2 Mins

This job monitors services from SummitAI Proxy Server

Network Device Backup

Network

'-m NWDEVICESCONFIGBACKUP'

Proxy Server

Every 1440 Mins

This job gets   the backup configuration of Network Devices from the SummitAI Proxy Server.

Agent Heartbeat

SERVER

'-m AGENT_AVAILABILITY'

Proxy Server

Every 2 Mins

This job monitors agents heartbeat from SummitAI Proxy Server

VM Ware

SERVER

'-m VMWARE'

Proxy Server

Every 5 Mins

This job monitors VMWare from SummitAI Proxy Server

Exchange Queue

EXCHANGE

-m EXCHANGE_QUEUE'

Proxy Server

Every 10 Mins

This job monitors Exchange Queue related parameters from SummitAI Proxy Server

Exchange Connection

EXCHANGE

'-m EXCHANGE_CONNECTION'

Proxy Server

Every 10 Mins

This job monitors Exchange Connection related parameters from SummitAI Proxy Server

Exchange Mailbox

EXCHANGE

'-m EXCHANGE_MAILBOX'

Proxy Server

Every 10 Mins

This job monitors Exchange Mailbox related parameters

Save Server Agent Data

SERVER

'-m SAVESERVERAGENT'

Proxy Server

Every 2 Mins

The Agent’s Heartbeat data is stored in Proxy Server. This job picks the Heartbeat data from the Proxy Server and passes it to the Central System for processing.

Swap and Buffer Memory

SERVER

'-m SWAPNBUFFER'

Proxy Server

Every 10 Mins

This job monitors Swap and buffer memory for Linus based operating system from SummitAI Proxy Server

Save Server Agent Misc

SERVER

'-m SAVESERVERAGENTMISC'

Proxy Server

Every 2 Mins

 The Agent’s Heartbeat data is stored in Proxy Server. This job picks the Heartbeat data from the Proxy Server and passes it to the Central System for processing.

App Log Monitoring

SERVER

'-m APPLOGS'

Proxy Server

Every 30 Mins

This job monitors Application logs from SummitAI Proxy Server

Printer Monitoring

PRINTER

'-m PRINTER'

Proxy Server

Every 5 Mins

This job monitors Printers from SummitAI Proxy Server

Load All Devices

ITOM-COMMON

'-m LOADALLDEVICES'

Proxy Server

Every 1440 Mins

This job is used to get all the Devices and Servers from the Central System to Proxy to monitor.

Monitor All Devices

ITOM-COMMON

'-m STATUSALL'

Proxy Server

Every 1 Mins

This job monitors status of network devices and servers from SummitAI Proxy Server

Network Device and Link utilization

NETWORK

'-m NWUTILIZATION'

Proxy Server

Every 5 Mins

This job monitors Network device and link utilization parameters from SummitAI Proxy Server

Hyper-V

SERVER

'-m HYPERV'

Proxy Server

Every 5 Mins

This job monitors Hyper-V related parameters from SummitAI Proxy Server

IP SLA

NETWORK

'-m NWIPSLA'

Proxy Server

Every 5 Mins

This job monitors Network IP SLA related parameters from SummitAI Proxy Server

Exchange Mailbox Additional

EXCHANGE

'-m EXCHANGE_MAILBOX_ADDITIONAL'

Proxy Server

Every 30 Mins

This job monitors Exchange Mailbox related parameters from SummitAI Proxy Server

Exchange MBS Mail Count

EXCHANGE

'-m EXCHANGE_MBS_MAILCOUNT'

Proxy Server

Every 30 Mins

This job monitors Exchange Mail count from SummitAI Proxy Server

Exchange CAS Additional

EXCHANGE

'-m EXCHANGE_CAS_ADDITIONAL'

Proxy Server

Every 30 Mins

This job monitors Exchange CAS Role related parameters from SummitAI Proxy Server

Exchange HTS Additional

EXCHANGE

'-m EXCHANGE_HTS_ADDITIONAL'

Proxy Server

Every 30 Mins

This job monitors Exchange HTS role related parameters from SummitAI Proxy Server

Exchange ETS Parameters

EXCHANGE

'-m EXCHANGE_ETS_PARAMETERS'

Proxy Server

Every 30 Mins

This job monitors Exchange ETS related parameters from SummitAI Proxy Server

AVM 30 Min Summary

ITOM-COMMON

'-m AVM_SUMMARY'

Proxy Server

Every 30 Mins

This job summarizes all polling interval wise data.

CPU Performance Counters

SERVER

'-m PERF_CPU'

Proxy Server

Every 30 Mins

This job monitors performance counters of CPU from SummitAI Proxy Server

Hard Disk Performance Counters

SERVER

'-m PERF_DISK'

Proxy Server

Every 30 Mins

This job monitors performance counters of DISK from SummitAI Proxy Server

Memory Performance Counters

SERVER

'-m PERF_MEMORY'

Proxy Server

Every 30 Mins

This job monitors performance counters of Memory from SummitAI Proxy Server

Network Performance Counters

SERVER

'-m PERF_NETWORK'

Proxy Server

Every 30 Mins

This job monitors performance counters of Network from SummitAI Proxy Server

Oracle Monitoring High

ORACLE

'-m ORACLE_HIGH'

Proxy Server

Every 5 Mins

This job monitors high critical oracle parameters from SummitAI Proxy Server

Oracle Monitoring Medium

ORACLE

'-m ORACLE_MEDIUM'

Proxy Server

Every 15 Mins

This job monitors Medium critical oracle parameters from SummitAI Proxy Server

Oracle Monitoring Low

ORACLE

'-m ORACLE_LOW'

Proxy Server

Every 60 Mins

This job monitors low critical oracle parameters from SummitAI Proxy Server

Send Availability Mails For Summit

ITOM-COMMON

'-m SUMMIT_AVM_SENDMAIL'

Proxy Server

Every 1 Mins

This job sends ITOM related to e-mails to users.

SQL Server Monitoring High

SQL SERVER

'-m SQLSERVER_HIGH'

Proxy Server

Every 5 Mins

This job monitors high critical MS SQL Server parameters from SummitAI Proxy Server

SQL Server Monitoring Medium

SQL SERVER

'-m SQLSERVER_MEDIUM'

Proxy Server

Every 15 Mins

This job monitors medium critical MS SQL Server parameters from SummitAI Proxy Server

SQL Server Monitoring Low

SQL SERVER

'-m SQLSERVER_LOW'

Proxy Server

Every 60 Mins

This job monitors low critical MS SQL Server parameters from SummitAI Proxy Server

AD System Security Performance Counters High

ACTIVE DIRECTORY

'-m PERF_AD_SECURE_HIGH'

Proxy Server

Every 5 Mins

This job monitors Active Directory (System Security) related parameters from SummitAI Proxy Server

AD System Security Performance Counters Medium

ACTIVE DIRECTORY

'-m PERF_AD_SECURE_MEDIUM'

Proxy Server

Every 15 Mins

This job monitors Active Directory (System Security) related parameters from SummitAI Proxy Server

AD System Security Performance Counters Low

ACTIVE DIRECTORY

'-m PERF_AD_SECURE_LOW'

Proxy Server

Every 60 Mins

This job monitors Active Directory (System Security) related parameters from SummitAI Proxy Server

AD Directory Services Performance Counters High

ACTIVE DIRECTORY

'-m PERF_AD_SERVICES_HIGH'

Proxy Server

Every 5 Mins

This job monitors Active Directory (Directory Services) related parameters from SummitAI Proxy Server

AD Directory Services Performance Counters Medium

ACTIVE DIRECTORY

'-m PERF_AD_SERVICES_MEDIUM'

Proxy Server

Every 15 Mins

This job monitors Active Directory (Directory Services) related parameters from SummitAI Proxy Server

AD Directory Services Performance Counters Low

ACTIVE DIRECTORY

'-m PERF_AD_SERVICES_LOW'

Proxy Server

Every 60 Mins

This job monitors Active Directory (Directory Services) related parameters from SummitAI Proxy Server

AD Process Performance Counters High

ACTIVE DIRECTORY

'-m PERF_AD_PROC_HIGH'

Proxy Server

Every 5 Mins

This job monitors Active Directory (Process) related parameters from SummitAI Proxy Server

AD Process Performance Counters Medium

ACTIVE DIRECTORY

'-m PERF_AD_PROC_MEDIUM'

Proxy Server

Every 15 Mins

This job monitors Active Directory (Process) related parameters from SummitAI Proxy Server

AD Process Performance Counters Low

ACTIVE DIRECTORY

'-m PERF_AD_PROC_LOW'

Proxy Server

Every 60 Mins

This job monitors Active Directory (Process) related parameters from SummitAI Proxy Server

Active Directory Monitoring High

ACTIVE DIRECTORY

'-m ACTIVEDIRECTORY_HIGH'

Proxy Server

Every 5 Mins

This job monitors high critical Active Directory related parameters from SummitAI Proxy Server

Active Directory Monitoring Medium

ACTIVE DIRECTORY

'-m ACTIVEDIRECTORY_MEDIUM'

Proxy Server

Every 15 Mins

This job monitors medium critical Active Directory related parameters from SummitAI Proxy Server

Active Directory Monitoring Low

ACTIVE DIRECTORY

'-m ACTIVEDIRECTORY_LOW'

Proxy Server

Every 60 Mins

This job monitors low critical Active Directory related parameters from SummitAI Proxy Server

Network Interface Status

NETWORK

'-m NWINTERFACESTATUS'

Proxy Server

Every 1 Mins

This job monitors Network Interface status from SummitAI Proxy Server

Network Interface Utilization

NETWORK

'-m NWINTERFACEUTILS'

Proxy Server

Every 5 Mins

This job monitors Network Interface Utilization from SummitAI Proxy Server

Monitoring Failure Report

ITOM-COMMON

'-m SUMMIT_AVM_MONITORERRORS'

Proxy Server

Every 2 Mins

This job sends monitoring failure report to users.

Monitor IIS Information

IIS

'-m IIS_INFO'

Proxy Server

Every 15 Mins

This job monitors IIS related parameters from SummitAI Proxy Servers

Monitor IIS Application Pool Information

IIS

'-m IIS_APPPOOL'

Proxy Server

Every 15 Mins

This job monitors IIS Application Pool related parameters from SummitAI Proxy Servers

Monitor IIS Site Information

IIS

'-m IIS_SITE'

Proxy Server

Every 15 Mins

This job monitors IIS Site related parameters from SummitAI Proxy Servers

Monitor IIS Worker Process Information

IIS

'-m IIS_WORKER_PROCESS'

Proxy Server

Every 15 Mins

This job monitors IIS Worker Process related parameters from SummitAI Proxy Servers

Monitor IIS CAL Information

IIS

'-m IIS_PER_WEBSERVICE_CAL'

Proxy Server

Every 15 Mins

This job monitors IIS CAL related parameters from SummitAI Proxy Servers

Monitor IIS CGI Information

IIS

'-m IIS_PER_WEBSERVICE_CGI'

Proxy Server

Every 15 Mins

This job monitors IIS CGI related parameters from SummitAI Proxy Servers

Monitor IIS Critical Information

IIS

'-m IIS_PER_WEBSERVICE_CRITICAL'

Proxy Server

Every 15 Mins

This job monitors IIS Critical related parameters from SummitAI Proxy Servers

Monitor IIS Error Information

IIS

'-m IIS_PER_WEBSERVICE_ERROR'

Proxy Server

Every 15 Mins

This job monitors IIS Error related parameters from SummitAI Proxy Servers

Monitor IIS File Information

IIS

'-m IIS_PER_WEBSERVICE_FILE'

Proxy Server

Every 15 Mins

This job monitors IIS File related parameters from SummitAI Proxy Servers

Monitor IIS IO Information

IIS

'-m IIS_PER_WEBSERVICE_IO'

Proxy Server

Every 15 Mins

This job monitors IIS IO related parameters from SummitAI Proxy Servers

Monitor IIS ISAPI Information

IIS

'-m IIS_PER_WEBSERVICE_ISAPI'

Proxy Server

Every 15 Mins

This job monitors IIS ISAPI related parameters from SummitAI Proxy Servers

Monitor IIS Requests Information

IIS

'-m IIS_PER_WEBSERVICE_REQUEST'

Proxy Server

Every 15 Mins

This job monitors IIS Requests related parameters from SummitAI Proxy Servers

Monitor IIS Requests Additional Information

IIS

'-m IIS_PER_WEBSERVICE_REQUEST_ADDITIONAL'

Proxy Server

Every 15 Mins

This job monitors IIS Requests Additional related parameters from SummitAI Proxy Servers

Monitor Asp.Net Information

ASP.NET

'-m ASP_NET'

Proxy Server

Every 15 Mins

This job monitors Asp.Net related parameters from SummitAI Proxy Servers

Monitor Asp.Net Application Cache Information

ASP.NET

'-m ASP_NET_APPLICATION_CACHE'

Proxy Server

Every 15 Mins

This job monitors Asp.Net Application Cache related parameters from SummitAI Proxy Servers

Monitor Asp.Net Application Critical Information

ASP.NET

'-m ASP_NET_APPLICATION_CRITICAL'

Proxy Server

Every 15 Mins

This job monitors Asp.Net Application Critical related parameters from SummitAI Proxy Servers

Monitor Asp.Net Application Error Information

ASP.NET

'-m ASP_NET_APPLICATION_ERRORS'

Proxy Server

Every 15 Mins

This job monitors Asp.Net Application Error related parameters from SummitAI Proxy Servers

Monitor Asp.Net Application Request Information

ASP.NET

'-m ASP_NET_APPLICATION_REQUEST'

Proxy Server

Every 15 Mins

This job monitors Asp.Net Application Request related parameters from SummitAI Proxy Servers

Monitor Asp.Net Application Session Transaction Information

ASP.NET

'-m ASP_NET_APPLICATION_SESSIONNTRANS'

Proxy Server

Every 15 Mins

This job monitors Asp.Net Application Session Transaction related parameters from SummitAI Proxy Servers

Monitor Azure Host Default Performance Counters

AZURE

'-m AZURE_DEFAULTHOST_INFO'

Proxy Server

Every 15 Mins

This job monitors Azure Host Default Performance Counters related parameters from SummitAI Proxy Servers

Monitor Azure Disk Performance Counters

AZURE

'-m AZURE_LOGICALDISK_INFO'

Proxy Server

Every 15 Mins

This job monitors Azure Disk Performance Counters related parameters from SummitAI Proxy Servers

Monitor Azure Memory Performance Counters

AZURE

'-m AZURE_MEMORY_INFO'

Proxy Server

Every 15 Mins

This job monitors Azure Memory Performance Counters related parameters from SummitAI Proxy Servers

Monitor Azure Network Performance Counters

AZURE

'-m AZURE_NETWORKINTERFACE_INFO'

Proxy Server

Every 15 Mins

This job monitors Azure Network Performance Counters related parameters from SummitAI Proxy Servers

Monitor Azure Process Performance Counters

AZURE

'-m AZURE_PROCESS_INFO'

Proxy Server

Every 15 Mins

This job monitors Azure Process Performance Counters related parameters from SummitAI Proxy Servers

Monitor Azure CPU Performance Counters

AZURE

'-m AZURE_PROCESSOR_INFO'

Proxy Server

Every 15 Mins

This job monitors Azure CPU Performance Counters related parameters from SummitAI Proxy Servers

Monitor Azure System Performance Counters

AZURE

'-m AZURE_SYSTEM_INFO'

Proxy Server

Every 15 Mins

This job monitors Azure System Performance Counters related parameters from SummitAI Proxy Servers

Monitor Azure TCP Performance Counters

AZURE

'-m AZURE_TCP_INFO'

Proxy Server

Every 15 Mins

This job monitors Azure TCP Performance Counters related parameters from SummitAI Proxy Servers

Monitor Azure Virtual Machine Status

AZURE

'-m AZURE_VM_STATUS'

Proxy Server

Every 1 Mins

This job monitors Azure Virtual Machine Status from SummitAI Proxy Servers

Monitor IIS Status

IIS

'-m IIS_STATUS'

Proxy Server

Every 1 Mins

This job monitors IIS Status from SummitAI Proxy Servers

Monitor AWS EC2 Metrics

AWS

'-m AWS_EC2_COUNTERS'

Proxy Server

Every 15 Mins

This job monitors AWS EC2 Metrics related parameters from SummitAI Proxy Servers

Monitor AWS EBS Metrics

AWS

'-m AWS_EBS_COUNTERS'

Proxy Server

Every 15 Mins

This job monitors AWS EBS Metrics related parameters from SummitAI Proxy Servers

Monitor AWS S3 Metrics

AWS

'-m AWS_S3_COUNTERS'

Proxy Server

Every 15 Mins

This job monitors AWS S3 Metrics related parameters from SummitAI Proxy Servers

Monitor AWS Maria Database Metrics

AWS

'-m AWS_MARIADB_COUNTERS'

Proxy Server

Every 15 Mins

This job monitors AWS Maria Database Metrics related parameters from SummitAI Proxy Servers

Monitor AWS MySQL Database Metrics

AWS

'-m AWS_MYSQLDB_COUNTERS'

Proxy Server

Every 15 Mins

This job monitors AWS MySQL Database Metrics related parameters from SummitAI Proxy Servers

Monitor AWS Oracle Database Metrics

AWS

'-m AWS_ORACLEDB_COUNTERS'

Proxy Server

Every 15 Mins

This job monitors AWS Oracle Database Metrics related parameters from SummitAI Proxy Servers

Monitor AWS PostgreSQL Database Metrics

AWS

'-m AWS_POSTGRESQLDB_COUNTERS'

Proxy Server

Every 15 Mins

This job monitors AWS PostgreSQL Database Metrics related parameters from SummitAI Proxy Servers

Monitor AWS SQL Server Database Metrics

AWS

'-m AWS_SQLSERVERDB_COUNTERS'

Proxy Server

Every 15 Mins

This job monitors AWS SQL Server Database Metrics related parameters from SummitAI Proxy Servers

Monitor AWS Instance Status

AWS

'-m AWS_INSTANCE_STATUS'

Proxy Server

Every 1 Mins

This job monitors AWS Instance Status from SummitAI Proxy Servers

Monitor Azure Non-Winel CPU Metrics

AZURE

'-m AZURE_VM_NONWINTELCPU'

Proxy Server

Every 15 Mins

This job monitors Azure Non-Winel CPU Metrics related parameters from SummitAI Proxy Servers

Monitor Azure Non-Winel Disk Metrics

AZURE

'-m AZURE_VM_NONWINTELDISK'

Proxy Server

Every 15 Mins

This job monitors Azure Non-Winel Disk Metrics related parameters from SummitAI Proxy Servers

Monitor Azure Non-Winel Memory Metrics

AZURE

'-m AZURE_VM_NONWINTELMEMORY'

Proxy Server

Every 15 Mins

This job monitors Azure Non-Winel Memory Metrics related parameters from SummitAI Proxy Servers

Monitor Azure SQL Server Status

AZURE

'-m AZURE_VM_SQLSTATUS'

Proxy Server

Every 1 Mins

This job monitors Azure SQL Server Status from SummitAI Proxy Servers

Monitor Azure SQL DB Metrics

AZURE

'-m AZURE_SQLDBPERF'

Proxy Server

Every 15 Mins

This job monitors Azure SQL DB Metrics related parameters from SummitAI Proxy Servers

Monitor Azure Application Status

AZURE

'-m AZURE_VM_APPLNSTATUS'

Proxy Server

Every 1 Mins

This job monitors Azure Application Status from SummitAI Proxy Servers

Monitor Azure Application Metrics

AZURE

'-m AZURE_VM_APPLNPERF'

Proxy Server

Every 15 Mins

This job monitors Azure Application Metrics related parameters from SummitAI Proxy Servers

Monitor Azure SQL Database Status

AZURE

'-m AZURE_VM_SQLDBSTATUS'

Proxy Server

Every 1 Mins

This job monitors Azure SQL Database Status from SummitAI Proxy Servers

IBM Storwize Information

STORAGE

'-m IBM_STORWIZE_INFO'

Proxy Server

Every 15 Mins

This job monitors IBM Storwize related parameters from SummitAI Proxy Servers

IBM Storewize Statistics

STORAGE

'-m IBM_STORWIZE_STATISTICS'

Proxy Server

Every 15 Mins

This job monitors IBM Storewize Statistics related parameters from SummitAI Proxy Servers

Monitor Citrix XenApp and XenDesktop Broker Service

CITRIX

-m CITRIX_XENAPPNDESKTOP_BROKERSERVICE'

Proxy Server

Every 15 Mins

This job monitors Citrix XenApp and XenDesktop Broker Service-related parameters from SummitAI Proxy Servers

Monitor Citrix XenApp and XenDesktop AD Identity Service

CITRIX

'-m CITRIX_XENAPPNDESKTOP_ADIDENTITYSERVICE'

Proxy Server

Every 15 Mins

This job monitors Citrix XenApp and XenDesktop AD Identity Service-related parameters from SummitAI Proxy Servers

Monitor Citrix XenApp and XenDesktop Configuration Logging

CITRIX

'-m CITRIX_XENAPPNDESKTOP_CONFIGURATIONLOGGING'

Proxy Server

Every 15 Mins

This job monitors Citrix XenApp and XenDesktop Configuration Logging related parameters from SummitAI Proxy Servers

Monitor Citrix XenApp and XenDesktop Configuration Service

CITRIX

'-m CITRIX_XENAPPNDESKTOP_CONFIGURATIONSERVICE'

Proxy Server

Every 15 Mins

This job monitors Citrix XenApp and XenDesktop Configuration Service-related parameters from SummitAI Proxy Servers

Monitor Citrix XenApp and XenDesktop Delegate Admin

CITRIX

'-m CITRIX_XENAPPNDESKTOP_DELEGATEADMIN'

Proxy Server

Every 15 Mins

This job monitors Citrix XenApp and XenDesktop Delegate Admin related parameters from SummitAI Proxy Servers

Monitor Citrix XenApp and XenDesktop Environment Test

CITRIX

'-m CITRIX_XENAPPNDESKTOP_ENVTEST'

Proxy Server

Every 15 Mins

This job monitors Citrix XenApp and XenDesktop Environment Test related parameters from SummitAI Proxy Servers

Monitor Citrix XenApp and XenDesktop Host Service

CITRIX

'-m CITRIX_XENAPPNDESKTOP_HOSTSERVICE'

Proxy Server

Every 15 Mins

This job monitors Citrix XenApp and XenDesktop Host Service-related parameters from SummitAI Proxy Servers

Monitor Citrix XenApp and XenDesktop Machine Creation Service

CITRIX

'-m CITRIX_XENAPPNDESKTOP_MACHINECREATIONSERVICE'

Proxy Server

Every 15 Mins

This job monitors Citrix XenApp and XenDesktop Machine Creation Service-related parameters from SummitAI Proxy Servers

Monitor Citrix XenApp and XenDesktop Monitor

CITRIX

'-m CITRIX_XENAPPNDESKTOP_MONITOR'

Proxy Server

Every 15 Mins

This job monitors Citrix XenApp and XenDesktop Monitors related parameters from SummitAI Proxy Servers

Monitor Citrix XenApp and XenDesktop Storefront

CITRIX

'-m CITRIX_XENAPPNDESKTOP_STOREFRONT'

Proxy Server

Every 15 Mins

This job monitors Citrix XenApp and XenDesktop Storefront related parameters from SummitAI Proxy Servers

Monitor Tomcat Parameters

TOMCAT

'-m TOMCAT_SERVERINFO'

Proxy Server

Every 15 Mins

This job monitors Tomcat Parameters

Monitor Tomcat Status

TOMCAT

'-m TOMCAT_STATUS'

Proxy Server

Every 1 Mins

This job monitors Tomcat Status

Monitor MySQL Server Information

MYSQL

'-m MYSQL_SERVPARAM'

Proxy Server

Every 15 Mins

This job monitors MySQL Server related parameters from SummitAI Proxy Servers

Monitor MySQL BinLog Information

MYSQL

'-m MYSQL_BINLOGPARAMS'

Proxy Server

Every 15 Mins

This job monitors MySQL BinLog related parameters from SummitAI Proxy Servers

Monitor MySQL Table Locks Information

MYSQL

'-m MYSQL_JOINTABLELOCKS'

Proxy Server

Every 15 Mins

This job monitors MySQL Table Locks related parameters from SummitAI Proxy Servers

Monitor MySQL Read Writes Information

MYSQL

'-m MYSQL_READWRITES'

Proxy Server

Every 15 Mins

This job monitors MySQL Read Writes related parameters from SummitAI Proxy Servers

Monitor MySQL Connections Information

MYSQL

'-m MYSQL_ABORTEDCONNECTIONS'

Proxy Server

Every 15 Mins

This job monitors MySQL Connections related parameters from SummitAI Proxy Servers

Monitor MySQL Table Files Information

MYSQL

'-m MYSQL_TABLEFILES'

Proxy Server

Every 15 Mins

This job monitors MySQL Table Files related parameters from SummitAI Proxy Servers

Monitor MySQL Threads Information

MYSQL

'-m MYSQL_THREADSINFO'

Proxy Server

Every 15 Mins

This job monitors MySQL Threads related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Information

IBM DB2

'-m IBMDB2_INFO'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Agents and Connections

IBM DB2

'-m IBMDB2_AGENTCONNECTIONS'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 Agents and Connections related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Buffer Pools

IBM DB2

'-m IBMDB2_BUFFERHIT'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 Buffer Pools related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Cache Performance

IBM DB2

'-m IBMDB2_CACHEPERFORMANCE'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 Cache Performance related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Applications

IBM DB2

'-m IBMDB2_CONNECTEDAPPLICATIONS'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 Applications related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Log Utilization

IBM DB2

'-m IBMDB2_LOGUTILIZATION'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 Log Utilization related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Queries and Locks

IBM DB2

'-m IBMDB2_LONGRUNNINGQUERIES'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 Queries and Locks related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Read/Write Operations

IBM DB2

'-m IBMDB2_READWRITEPERFORMANCE'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 Read/Write Operations related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Status

IBM DB2

'-m IBMDB2_STATUS'

Proxy Server

Every 1 Mins

This job monitors IBM DB2 Status related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Tablescans

IBM DB2

'-m IBMDB2_TABLESCANS'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 Tablescans related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Tablespaces

IBM DB2

'-m IBMDB2_TABLESPACE'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 Tablespaces related parameters from SummitAI Proxy Servers

Monitor IBM DB2 Transaction Statistics

IBM DB2

'-m IBMDB2_TRANSACTIONSTATISTICS'

Proxy Server

Every 15 Mins

This job monitors IBM DB2 Transaction Statistics related parameters from SummitAI Proxy Servers

Monitor Network Latency Information

NETWORK

'-m NETWORK_LATENCY'

Proxy Server

Every 15 Mins

This job monitors Network Latency related parameters from SummitAI Proxy Servers

Monitor Non Wintel CPU Parameters

SERVER

'-m NONWINTEL_CPU'

Proxy Server

Every 15 Mins

This job monitors Non Wintel CPU Parameters related parameters from SummitAI Proxy Servers

Monitor Non Wintel Memory Parameters

SERVER

'-m NONWINTEL_MEMORY'

Proxy Server

Every 15 Mins

This job monitors Non Wintel Memory Parameters related parameters from SummitAI Proxy Servers

Monitor Non Wintel Services

SERVER

'-m NONWINTEL_SERVICES'

Proxy Server

Every 15 Mins

This job monitors Non Wintel Services related parameters from SummitAI Proxy Servers

Monitor Non Wintel Process Parameters

SERVER

'-m NONWINTEL_PROCESS'

Proxy Server

Every 15 Mins

This job monitors Non Wintel Process Parameters related parameters from SummitAI Proxy Servers

Monitor Non Wintel HDD Parameters

SERVER

'-m NONWINTEL_HDD'

Proxy Server

Every 15 Mins

This job monitors Non Wintel HDD Parameters related parameters from SummitAI Proxy Servers

HARDWARE HEALTH SERVER

ITOM-COMMON

'-m HARDWAREHEALTH_SERVER'

Proxy Server

Every 15 Mins

This job monitors HARDWARE HEALTH for SERVERs

Monitor Non Wintel Network Parameters

SERVER

'-m NONWINTEL_NETWORKS'

Proxy Server

Every 15 Mins

This job monitors Non Wintel Network Parameters

HARDWARE HEALTH NETWORK

ITOM-COMMON

'-m HARDWAREHEALTH_NETWORK'

Proxy Server

Every 15 Mins

This job monitors HARDWARE HEALTH for NETWORK Elements

Monitor Non Wintel Virtual CPU Parameters

SERVER

'-m NONWINTEL_VCPU'

Proxy Server

Every 15 Mins

This job monitors Non Wintel Virtual CPU Parameters

SNMP TRAPS

ITOM-COMMON

'-m TRAPS'

Proxy Server

Every 2 Mins

This job is used to receive the SNMP Traps.

WLC Monitoring

NETWORK

'-m WLCMONITORING'

Proxy Server

Every 15 Mins

This job monitors WLC and Access Points

Monitor Oracle RAC Disk Parameters

ORACLE RAC

'-m ORACLE_RAC_DISK'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC Disk Parameters

Monitor Oracle RAC BlockingSessions Parameters

ORACLE RAC

'-m ORACLE_RAC_BLOCKINGSESSIONS'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC BlockingSessions Parameters

Monitor Oracle RAC DB DETAILS Parameters

ORACLE RAC

'-m ORACLE_RAC_DBDETAILS'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC DB DETAILS Parameters

Monitor Oracle RAC DB Files Parameters

ORACLE RAC

'-m ORACLE_RAC_DBFILES'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC DB Files Parameters

Monitor Oracle RAC GlobalCache Parameters

ORACLE RAC

'-m ORACLE_RAC_GLOBALCACHE'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC GlobalCache Parameters

Monitor Oracle RAC Instance Parameters

ORACLE RAC

'-m ORACLE_RAC_INSTANCE'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC Instance Parameters

Monitor Oracle RAC LongQueries Parameters

ORACLE RAC

'-m ORACLE_RAC_LONGQUERIES'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC LongQueries Parameters.

Monitor Oracle RAC ResourceLimit Parameters

ORACLE RAC

'-m ORACLE_RAC_RESOURCELIMIT'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC ResourceLimit Parameters.

Monitor Oracle RAC SystemStatistics Parameters

ORACLE RAC

'-m ORACLE_RAC_SYSTEMSTATISTICS'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC System Statistics Parameters.

Monitor Oracle RAC Table Space Parameters

ORACLE RAC

'-m ORACLE_RAC_TABLESPACE'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC Table Space Parameters.

Monitor Oracle RAC Disk Group Wise Size

ORACLE RAC

'-m ORACLE_RAC_DISKGROUPSIZE'

Proxy Server

Every 15 Mins

This job monitors Oracle RAC Disk Group-wise Size.

Monitor Oracle RAC Disk Wise Status

ORACLE RAC

'-m ORACLE_RAC_DISKSTATESTATUS'

Proxy Server

Every 1 Mins

This job monitors Oracle RAC Disk-wise Status.

Monitor PostgreSQL Buffer

POSTGRESQL

-m POSTGRESQL_BUFFER'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Buffer related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Connections

POSTGRESQL

'-m POSTGRESQL_CONNECTIONS'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Connections related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Locks

POSTGRESQL

'-m POSTGRESQL_LOCKS'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Locks related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Disk Usage

POSTGRESQL

'-m POSTGRESQL_DISKUSAGE'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Disk Usage related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Indexes

POSTGRESQL

'-m POSTGRESQL_INDEXES'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Indexes related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Queries

POSTGRESQL

'-m POSTGRESQL_QUERIES'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Queries related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Transactions

POSTGRESQL

'-m POSTGRESQL_TRANSACTIONS'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Transactions related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Table Level Scans

POSTGRESQL

'-m POSTGRESQL_TABLELEVELSCAN'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Table Level Scans related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Database Objects

POSTGRESQL

'-m POSTGRESQL_DATABASEOBJECTS'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Database Objects related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Expensive Query

POSTGRESQL

'-m POSTGRESQL_EXPENCIVEQUERY'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Expensive Query related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Long Running Query

POSTGRESQL

'-m POSTGRESQL_LONGRUNNINGQUERY'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Long Running Query related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Table Rows

POSTGRESQL

'-m POSTGRESQL_TABLEROW'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Table Rows related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Table Space

POSTGRESQL

'-m POSTGRESQL_TABLESPACE'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Table Space related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Sessions

POSTGRESQL

'-m POSTGRESQL_SESSION'

Proxy Server

Every 15 Mins

This job monitors PostgreSQL Sessions related parameters from the SummitAI Proxy Servers.

Monitor PostgreSQL Connection Status

POSTGRESQL

'-m POSTGRESQL_CONNECTIONSTATUS'

Proxy Server

Every 1 Mins

This job monitors PostgreSQL Connection Status related parameters from the SummitAI Proxy Servers.

 Custom Scheduler Jobs - Asset Management
Job NameJob Group NameParameterRuns AtRecommended Run FrequencyJob Description

Reminder to Accept Asset

ASSET MANAGEMENT

 -m AM_ALLOCATEDASSTACCEPT

SummitAI Server

Once in everyday

This job sends e-mails alerts to the End Users to accept the Assets allocated to them.

Application Control Blocked Alert

ASSET SOFTWARE ALERT

 -m AM_APPCONTROL_ALERT

SummitAI Server

Once in everyday

This job sends e-mail alerts to the Administrator if the End User tries to run a Blocked Software.

Asset Depreciation Calculation By Company Act

OTHERS

 -m AM_ASSETDEPCALCULATION

SummitAI Server

Once in 30 minutes

This job calculates the Asset Depreciation.

Allocated Asset Auto Acceptance

ASSET MANAGEMENT

 -m AM_AUTOACCEPTASSET

SummitAI Server

Once in 30 minutes

If the user does not accept an Allocated Asset manually, the Asset is auto-accepted after the configured number of days elapse using this job.

Auto delete of Maker Transactions

OTHERS

 -m AM_AUTODELETE_MC_TRANSACTION

SummitAI Server

Once in 30 minutes

This job deletes all pending transactions requested by the Maker on the specified date (by end of the day).

Software Baseline by Profile

ASSET MANAGEMENT

 -m AM_AUTOSWBASELINE

SummitAI Server

Once in 30 minutes

This job baselines the software based on the Profile applied to a system.

Contract Management Alert

ASSET MANAGEMENT

 -m AM_CONTRACT_MGMT

SummitAI Server

Once in 30 minutes

This job sends e-mail alerts to the Administrator regarding the contract expiry date of Fixed Assets.

Exclude Software Patch Updates

ASSET MANAGEMENT

 -m AM_EXCLUDE_SOFTWARE_PATCH_UPDATES

SummitAI Server

Once in 30 minutes

If this job is running, the software variances in the Installed Software will not be shown on the SOFTWARE VARIANCE page for the hotfixes and security changes done from the backend.

IBM DB2 License Information Discovery

ASSET DISCOVERY

 -m AM_IBM_LIC_DISC

Proxy Server

Once in every 4 Hours

This job gets the IBM DB2 license information.

Download Data From Normalized Server

Asset Normalization

 -m AM_NORM_DISC_DOWNLOAD

SummitAI Server

Once in everyday

This job enables to download data after the normalization from the cloud server to the customer DB to generate the normalized reports.

Disc. Data Upload for Normalization

Asset Normalization

 -m AM_NORM_DISC_UPLOAD

SummitAI Server

Once in everyday

This job enables to upload data from the server to the cloud for normalization.

Oracle License Information Discovery

ASSET DISCOVERY

 -m AM_ORACLE_LIC_DISC

Proxy Server

Once in every 4 Hours

This job gets the Oracle DR license information.

Asset Reconciliation Initiation and Reminder

ASSET MANAGEMENT

 -m AM_RECONCILIATION

SummitAI Server

Once in 30 minutes

This job sends e-mail alerts to the End Users for Asset Reconciliation Acceptance.

Initiates the reconciliation schedule and sends notifications to users.

Sends the reminder e-mails to users and escalation to the manager for reconciliation.

Asset Reconciliation Manager Reminder

ASSET MANAGEMENT

 -m AM_RECONCILIATION_MGR

SummitAI Server

Once in 30 minutes

This job sends e-mail alerts to the Manager for Asset Reconciliation Acceptance.

Sends the reminder to the manager for acceptance.

Software Installation Alert

ASSET SOFTWARE ALERT

 -m AM_SW_INSTALLATION

SummitAI Server

Once in everyday

This job sends alerts to the Administrator when software are installed on the End Users' systems.

Software Uninstallation Alert

ASSET SOFTWARE ALERT

 -m AM_SW_UNINSTALLATION

SummitAI Server

Once in everyday

This job sends e-mail notifications to the Administrator (configured on E-MAIL NOTIFICATION page) when software is uninstalled from the End Users' systems.

Temporary Allocated Asset Alert - End User

ASSET MANAGEMENT

 -m AM_TEMP_ALLOCATION_END_USER

SummitAI Server

Once in everyday

This job sends e-mail alerts to the End Users about the Return Date of the temporarily allocated Assets.

Asset HW and SW Variance Summarization

ASSET MANAGEMENT

 -m AM_VARIANCE_SUMMARIZATION

SummitAI Server

Once in 30 minutes

This job summarizes the Asset Hardware and Software Variance.

Asset Software Compliance Alert

ASSET SOFTWARE ALERT

 -m AMSOFTWAREUTILIZATION

SummitAI Server

Once in everyday

This job tracks the license utilization. If the number of available licenses is less than the number of utilized licenses, this job sends alerts to the Administrator.

Returnable Allocated Asset Alert - Admin

ASSET MANAGEMENT

 -m AMTHRESHOLD

SummitAI Server

Once in everyday

This job sends e-mail alerts to the Asset Manager for the Returnable Assets that are about to expire. Based on the number of days configured, the Asset Manager gets the alerts in advance.

Asset Custom Date Alert

ASSET MANAGEMENT

 -m AMTHRESHOLD_CUSTOM

SummitAI Server

Once in everyday

This job sends e-mail alerts to the Administrator regarding the Warranty Expiry Date of Fixed Assets.

Save Asset Online Data

ASSET AGENT

 -m ASSET_ONLINE_DATA_UPLOAD

Proxy Server

Once in 30 minutes

This job processes the stored asset online data from proxy server into summit DB.

Change Asset Agent Proxy Server

ASSET AGENT

 -m ASSET_ROAMING_PROXY_URL

Proxy Server

Once in 30 minutes

This job downloads the VLAN and proxy mapping configuration details from SummitAI Server and stores it at proxy server. When Summit Asset agents are contacted to proxy based on the client IP address, a new proxy URL is sent to agent. The communication further happens from agent with new proxy server URL.

Asset Variance Alert

ASSET MANAGEMENT

 -m INSTALL_HWSW

SummitAI Server

Once in everyday

This job sends E-mail Notifications to the Asset Administrator (configured on ASSET ALERT CONFIGURATION page), if variance in the hardware or software attributes are found. The content of e-mail notification varies based on the selection done in the Software Variance Alert Type field on the TENANT page for Asset Management.

Lansweeper Hardware Data Sync.

ASSET INTEGRATION

 -m LANS_HW_SYNC

SummitAI Server

Once in every 4 Hours

This job synchronizes the Lansweeper DB and SUMMIT DB for Hardware information.

Lansweeper Hardware Data Sync.

ASSET MANAGEMENT

 -m LANS_HW_SYNC

Proxy Server

Once in every 4 Hours

This job synchronizes the Lansweeper DB and SUMMIT DB for Hardware information.

Lansweeper Software Data Sync.

ASSET INTEGRATION

 -m LANS_SW_SYNC

SummitAI Server

Once in every 4 Hours

This job synchronizes the Lansweeper DB and SUMMIT DB for Software information.

Lansweeper Software Data Sync.

ASSET MANAGEMENT

 -m LANS_SW_SYNC

Proxy Server

Once in every 4 Hours

This job synchronizes the Lansweeper DB and SUMMIT DB for Software information.

Movement Returnable Asset

ASSET MANAGEMENT

 -m MOVEMENT_RETURN

SummitAI Server

Once in everyday

Asset movement with returnable type asset alerts

Download Approved Patch Files

PATCH MANAGEMENT

 -m MSPATCH_DOWNLOAD_APPROVED_PATCHLIST

Proxy Server

Once in every 6 Hours

This job downloads the approved Patches from the vendor to SUMMIT Proxy for deployment every 1 hour.

Download Offline Patch CAB File

PATCH MANAGEMENT

 -m MSPATCH_DOWNLOAD_WSUSCAB_OFFLINE

Proxy Server

Once in a month (at 12 AM on every second Wednesday)

This job downloads the Patch Schema from the Microsoft website to Customer Proxy on every second Wednesday of a month.

SCCM Device Manager Data Sync.

ASSET INTEGRATION

 -m SCCM_DM_SYNC

SummitAI Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for Device Manager information.

SCCM Device Manager Data Sync.

ASSET INTEGRATION

 -m SCCM_DM_SYNC

Proxy Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for Device Manager information.

SCCM Device Manager Data Sync.

ASSET INTEGRATION

 -m SCCM_DM_SYNC

SummitAI Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for Device Manager information.

SCCM Device Manager Data Sync.

ASSET INTEGRATION

 -m SCCM_DM_SYNC

Proxy Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for Device Manager information.

SCCM Exe Data Sync.

ASSET INTEGRATION

 -m SCCM_EXE_SYNC

SummitAI Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for EXE list information.

SCCM Exe Data Sync.

ASSET INTEGRATION

 -m SCCM_EXE_SYNC

Proxy Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for EXE list information.

SCCM Exe Data Sync.

ASSET INTEGRATION

 -m SCCM_EXE_SYNC

SummitAI Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for EXE list information.

SCCM Exe Data Sync.

ASSET INTEGRATION

 -m SCCM_EXE_SYNC

Proxy Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for EXE list information.

SCCM Hardware Data Sync.

ASSET INTEGRATION

 -m SCCM_HW_SYNC

SummitAI Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for Hardware information.

SCCM Hardware Data Sync.

ASSET INTEGRATION

 -m SCCM_HW_SYNC

Proxy Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for Hardware information.

SCCM Hardware Data Sync.

ASSET INTEGRATION

 -m SCCM_HW_SYNC

SummitAI Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for Hardware information.

SCCM Hardware Data Sync.

ASSET INTEGRATION

 -m SCCM_HW_SYNC

Proxy Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for Hardware information.

SCCM Software Data Sync.

ASSET INTEGRATION

 -m SCCM_SW_SYNC

SummitAI Server

Once in every 4 Hours

This job synchronizes the SCCM DB and SUMMIT DB for Software information.

SCCM Software Data Sync.

ASSET INTEGRATION

 -m SCCM_SW_SYNC

Proxy Server

Once in every 4 hours

This job synchronizes the SCCM DB and SUMMIT DB for Software information.

SCCM Software Data Sync.

ASSET INTEGRATION

 -m SCCM_SW_SYNC

SummitAI Server

Once in every 4 hours

This job synchronizes the SCCM DB and SUMMIT DB for Software information.

SCCM Software Data Sync.

ASSET INTEGRATION

 -m SCCM_SW_SYNC

Proxy Server

Once in every 4 hours

This job synchronizes the SCCM DB and SUMMIT DB for Software information.

Asset Software Blacklist Alert

ASSET SOFTWARE ALERT

 -m SOFTWAREBLACKLIST

SummitAI Server

Once in everyday

This job sends e-mail alerts to the Administrator if the End Users install any Blacklisted Software on their system.

Load ServiceNow Schema

SERVICENOW INTEGRATION

-m SNOW_LOAD_SCHEMA

SummitAI Server

Once in 30 minutes

This job loads the ServiceNow master types, schema corresponding to master types, and Asset classes. It also loads Model Category data from ServiceNow to SUMMIT.

Load ServiceNow Master Data

SERVICENOW INTEGRATION

-m SNOW_LOAD_MASTERDATA

SummitAI Server

Once in everyday

It loads the master data from the ServiceNow and deactivates the master data that are deleted in the ServiceNow.

Post Asset Data to ServiceNow

SERVICENOW INTEGRATION

-m SNOW_POST_ASSETDATA

SummitAI Server

Once in 30 minutes

It transfers the Asset data from SUMMIT and ServiceNow.

Disc. Data Upload for Normalization

ASSET NORMALIZATION

AM_NORM_DISC_UPLOAD

SummitAI Server

Once in every 3 hours

This job enables to upload data from the server to the cloud for normalization.

Download Data from Normalized Server

ASSET NORMALIZATION

AM_NORM_DISC_DOWNLOAD

SummitAI Server

Once in every 3 hours

This job downloads the normalized data from the cloud server after the normalization. Once the data is normalized it will download from cloud server and dump in customer DB for generating normalized report.

Update Profile Deployment with Recent Assets

ASSET MANAGEMENT

AM_SYNC_PROFILE_DEPLOY_ASSETS

SummitAI Server

Once in every 1 hour

This job updates the details related to any change in the assets mapped to profile in jobs related to the software deployment profile.

Populate License Data from Normalization

ASSET MANAGEMENT

POPULATE_LICENSEDATA_FROMNORMALIZATION

SummitAI Server

Once in every week

This job populates the values for the Publisher, License Name, Software Version, and Service Pack on SOFTWARE LICENSE CONFIGURATION page.

Sync Catalog Information

ASSET MANAGEMENT

AM_NORM_CATALOG_DOWNLOAD

SummitAI Server

Once in every week

This job populates the software normalized data related to license mapping from the cloud to the local.

Software License Utilization Threshold 

ASSET SOFTWARE ALERT

-m AM_SOFTWARE_UTILIZATION_EXCEEDS

SummitAI Server

Once in everyday

This job sends e-mail alerts to the users when the threshold limit of the software utilization exceeds. 

Asset - CMDB Data Sync

ASSET MANAGEMENT

-m AM_CMDB_SYNC

SummitAI Server

Once in 30 minutes

If this job is running, the data synchronization happens between the Asset Inventory and CMDB.

CMDB_AUTOUPDATE_HWSW

CMDB

-m CMDB_AUTOUPDATE_HWSW

SummitAI Server

Once in everyday

This job automatically updates the variance in the CMDB.

To Configure a Job:

  1. Select Admin > Basic > Infrastructure > Custom Scheduler.
  2. On the CUSTOM SCHEDULER page, click ADD NEW on the ACTIONS panel. Fill in the required details. For more information about the fields on the CUSTOM SCHEDULER page, see 399736838.
  3. Click SUBMIT. A new job for the selected Job Options is configured.

    CUSTOM SCHEDULER page
    Figure:  CUSTOM SCHEDULER page

Field Description

The following table describes the fields on the CUSTOM SCHEDULER page:

Fields

Description

DETAILS

Monitoring Source

Select the monitoring source type.

  • Summit Server: It refers to the machine, where SUMMIT Suite is installed. It is also referred as SUMMIT Centralized Server. Select this option to execute the monitoring operations from the SUMMIT Server.
  • Proxy Server: This is an alternative server. Select this option to execute the monitoring operations from the Proxy Server. Based on the selected option, the Job Options are displayed in the list.

Run at Proxy

If Monitoring Source is selected as Proxy Server, this field is displayed. Lists the Proxy Server names that are configured in the Proxy Agent tool. Select a Proxy Server from which you want to execute the monitoring operations.

Job Name

Type in a job name.

Job Options

Select a job type from the list.

Note: Based on the selected monitoring source type, a set of job options are displayed in this field.

Schedule Type

Select a schedule type from the list.

  • Recurring: If selected, the job is scheduled to repeat at the specified date, time, and frequency.
  • One time: If selected, the job is scheduled to run at the specified date and time, and frequency. The job runs only once.

User ID

Type in the configured Summit Server or Proxy Server User ID using which you want to execute the job. If the User ID is not specified, the job is executed with the system default User ID.

Password

Type in the password of the specified user.

Stop the job if it runs more than

If this option is selected, the selected job comes to a halt after the scheduled time elapses. Even if the job is not completely executed, the job stops. Type in the duration after which the job execution should come to a halt.

FREQUENCY

Occurs

  • If you select Daily, select a value for the Recurs Every list. This indicates the interval at which the job is executed every day. For example, the job can be scheduled to run every 4 hours every day.
  • If you select Weekly, type in a value in the Recurs Every text box and select the days when the job is executed. For example, the job can be scheduled to run every 3 weeks on Sunday.
  • If you select Monthly and select The from the list, indicate which day of the month. For example, the job can be scheduled to run First Sunday of every 2 months. If you select Monthly and select Day from the list, indicate which day of the month. For example, the job can be scheduled to run 5th of  every 2 months.

Daily Frequency

Select a value from the list.

  • Occurs Once At: Select this option to execute the job at the specified time. Select the time from the list.
  • Occurs Every: Select this option to repeat the execution of job at the specified time. Specify the time, Starting At, and Ending At values.

Start Date

Type in the start date for running the job. You can also use the Calendar icon to select an appropriate date.

End Date

If you select End Date, specify the date when the job should stop executing.

No End Date

If you select No End Date, the job continues to execute.

Time Zone

Select a Time Zone from the list.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the CUSTOM SCHEDULER page.

Filters

Click the Filters icon to specify a particular filter criteria to display the jobs. On clicking the Filters icon, the FILTERS pop up page is displayed. Specify the filter criteria and click SEARCH.

FILTERS pop-up page
Figure:  FILTERS pop-up page

The following table describes the fields on the FILTERS page:

Fields

Description

Monitoring Source

Select a monitoring source from the list as Summit Server or Proxy Server. Based on the option selected the other fields are displayed on the FILTERS pop-up page.

Run at Proxy

Select a Proxy Server from the list.

Job Options

Select a job option from the list.

Job Name

Select a job name from the list.


SHOW LIST

Click SHOW LIST to display the LIST table showing all the jobs configured in the SUMMIT application.


Figure:  CUSTOM SCHEDULER page:  List of jobs for Custom Scheduler

  • To edit a job details, click the Job Name. Make appropriate changes and click SUBMIT.

    Note:

    When the jobs are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to add a new job.


HISTORY
Click HISTORY to view job details, such as Job Name, Job Status, Job Initiator, Message, Duration, and so on. On clicking the HISTORY icon, the JOB HISTORY pop up page is displayed. Specify the filter criteria and click SEARCH button to view job details. The following table describes the fields on the JOB HISTORY page: 


Figure:  JOB HISTORY page

The following table describes the fields on the JOB HISTORY pop-up page:

Fields

Description

DETAILS

Job Name

Select the job name from the list.

From Name

Specify the date range for search criteria. You can also click the Calendar icon to select an appropriate date.

To Date

Specify the date range for search criteria. You can also click the Calendar icon to select an appropriate date.

Job Name

Displays the job name.

Job Status

Displays the status of the job.

Last Run Date

Displays the last date and time on which the job was executed.

Job Initiator

Displays the Job Initiator name.

Message

Displays the message of a job.

Duration

Displays the duration taken to execute the scheduled job.


REFRESH JOBS: Click the REFRESH JOBS icon to refresh and display the updated Customer Scheduler list.

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