Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ

Technical Documentation

Enterprise IT Product Documentation

Digital Agent 2.1.0

All content
Space settings

Results will update as you type.

•
OverviewDA2.1
•
Service Desk Intelligence
•
Auto Resolution
•
Enabling Digital Agent with SummitAI application
•
Creating Tickets with Digital Agent
•
Integrating Digital Agent with Service Request
•
Chitchat and FAQ
Configuring Chat Platforms with Digital Agent
•
Actions on Tickets
•
Spellcheck using Digital Agent
•
Status Flow of Tickets
•
Live Agent Transfer
•
Multi-tenancy2
•
IM Rules
•
LAT in Multi-tenancy
•
Reports and Dashboard

Working Space Digital Agent Home

{"serverDuration": 45, "requestCorrelationId": "72355123a5b541f483bff13a2bbda928"}