Configuring Asset Installer Request

Owned by sivani.sahu (Unlicensed)
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment
4 min read

The SummitAI Asset Agent performs various tasks, such as scanning computers, downloading data, deploying Patches, and so on. The URL specified while installing the Asset Agent enables the proxy to report the data to the SummitAI database. The location based unique URL for each customer is bounded into the application installer setup package to avoid any post deployment activity and provide orderliness. This URL binding enables the installer to install the asset agent silently and enables the respective proxies to push the data to the SummitAI database. After the configuration is completed, the blob is updated, and a newly created download link is sent to the configured recipient to click and download the setup.

To build the Asset Agent installer file, perform the following steps:

  1. Select Admin> Advance > Automation > Asset Installer Request.
  2. Click ADD NEW on the ACTIONS panel. The ASSET INSTALLER REQUEST pop-up is displayed.
  3. On the ASSET INSTALLER REQUEST page, enter the details in the various fields and click SUBMIT to build the setup. For more information about the fields on the ASSET INSTALLER REQUEST page, see Field Description.
  4. Click SUBMIT. The asset installer request is created successfully.


    Figure: ASSET INSTALLER REQUEST page

    Field Description

    The following table describes the fields on the ASSET INSTALLER REQUEST page:

    Fields

    Descriptions

    DETAILS

    Tenant

    Select the Tenant for which you want to request the installer setup building.

    Customer Name

    Select the name of the Customer for which you want to request the installer setup building.

    Request Name

    The logged in user name is auto-populated in this field. 

    Requestor E-mail ID

    The e-mail address of the logged in user is auto-populated in this field. After the configuration is completed, an e-mail with a download link is sent to the configured recipient to click and download the setup.

    CC E-mail IDs

    Enter the e-mail ID of the Cc and/or Bcc recipients. These recipients can be the internal personals of the organization.

    Installer Type

    Select an Installer Type from the drop-down list for which you want to build the installer setup. The available options are as follows:

    • SAM Agent for Windows
    • SSI Agent for Windows
    • Standard RDP.

    Version

    Select the version of the installer type for which you want to build the installer setup.

    Active

    Select the checkbox to make this configuration active.

    Configure Location

    Location

    Select the location for which you want to build the installer setup.

    Primary URL

    Select the primary URL that can be mapped to the selected location. This is the mandatory field.

    Secondary URL

    Select the secondary URL that can be mapped to the selected location. 

    ACTIONS

    The following are the action items that are displayed while creating the installer request details page:

    COPY DETAILS

    Copy Details option enables Administrators copy the details from an existing request to the new request. To copy the details, perform the following steps:

    1. Click on the COPY DETAILS icon on the ACTIONS panel.

      Figure: COPY DETAILS
    2. From the PREVIOUS REQUEST DETAILS popup, select the radio button of the record that you want to copy and then click COPY.

      Figure: PREVIOUS REQUEST DETAILS popup

    PREVIOUS REQUEST

    This option enables Administrators to view the history of the requests. To view the previous requests, do the following steps:

    1. Click PREVIOUS REQUESTS icon on the ACTIONS panel.
    2. From the PREVIOUS REQUEST DETAILS popup, click on the Request ID for which you want to view the details. The Request details page is displayed.

      Figure: PREVIOUS REQUEST DETAILS page



      • HIDE: Select the checkbox against the record and click HIDE button to hide the records.
      • UNHIDE: Select the checkbox against the record and click UNHIDE button to hide the records.
      • Include Hidden Records: Click Include Inactive check box to display the hidden requests
      • Print icon: Click Print icon to print the list of requests displayed on this page
      • EXPORT TO EXCEL icon: Click EXPORT TO EXCEL to export the requests displayed on this page to a Microsoft Excel sheet.
      • EXPORT ALL icon: Click EXPORT ALL to export all the request to a Microsoft Excel sheet.



    FORWARD

    This option enables Administrators to send the selected request to the other customer. To view the previous requests, do the following steps:

    1. Click FORWORD icon on the ACTIONS
    2. On the FORWORD MAIL TO pop-up, enter the e-mail ID of the recipients to whom you want to send this installer package. An e-mail with a download link is sent to the configured recipient to click and download the setup.

      Figure: FORWARD MAIL TO


    SHOW LIST

    Click SHOW LIST to display the LIST table showing all the available requests.


    Figure: ASSET INSTALLER REQUEST LIST page

    FILTERS

    Click Filters to specify the filter criterion to show the installer request. To know about the fields on the FILTERS pop-up, see the Field Description.


    Figure: Filter pop-up

    Field Description

    The following table describes the fields on the FILTERS pop-up:

    Fields

    Descriptions

    Tenant

    Enter the Tenant for which you want to view the Installer Request.

    Customer Name

    Enter the name of the customer for which you want to view the Installer Request.

    Status

    Enter the status for which you want to view the Installer Request.

    Requestor E-mail

    Enter the e-mail ID of the requestor for which you want to view the Installer Request.