Open Problem Management detail report displays the detailed information of open Problem Records. You can view details such as PR ID, Registered Time, Status, Description, Approval Date, Approver User Name, Classification Name, Company Name, Priority Name, Sub Function Name, Testing Details, and so on.
It will help you to track the open problem record in an efficient manner. You can filter out the open problem record based on the selected filter criteria. Detailed information may leads you to reach out to root cause of problem and problem resolution.
Figure: Open Problem Management detail page
Click on 
icon to update the search results of the report based on the filter criteria.
On the table, click on the 
icon under the Problem ID column to display the vertical view of the remaining set of field details of the report which are not visible in the horizontal view of the report. For information about viewing reports, see Viewing Reports.
FILTERS
Click FILTERS to specify the filter criteria to display the records in the report. A sample screenshot is shown below:
Figure: FILTERS
FIELDS
Click on FIELDS to select the required fields which needs to get displayed in the report. A sample screenshot is shown below:
Figure: FIELDS
Field | Description |
|---|---|
| Click |
| Click |
| Click |
| Click |
| Click
Figure: Field Properties |
