Note:
As the documentation of the mobile application guide is in-progress, uploading the videos as a separate topic. However, the following videos will be available with the published version of the latest guide.
Viewing Status of a Service Request
Reopening a Service Request
Raising a Service Request
Escalating a Service Request (Manual)
Providing Feedback for a Service Request
Cancelling a Service Request
Approving a Service Request
Updating a Service Request
Updating an Incident
Viewing Status of an Incident
Reopening an Incident
Escalating an Incident (Manual)
Logging an Incident
Providing Feedback for an Incident
Cancelling an Incident
Overviewing Landing Page