You can return the Fixed Assets from the repair center to a Store.
To return Assets from repair:
Select Asset > User > Manage Asset > Asset Inventory.
On the ASSETINVENTORY page, under the SELECT THE ASSET TYPE section, click FIXED.
On the selected FIXEDASSET page, the FILTERS pop-up page is displayed. Select the value for Status as In Repair and select the other required filter criteria. Click SUBMIT. For more information about fields on the FILTERS pop-up page, see Searching Assets.
The list of Assets based filter criteria is displayed. Click the Asset ID to view the Asset details. For more information, see Viewing Asset Details.
Select the check box corresponding to the Asset you want to return from repair. You should select only one Asset at a time. On the ACTIONS panel, click RETURN FROM REPAIR.
Figure: FIXED ASSET page.
On the RETURN FROM REPAIR page, type in the required details. For more information about the fields on the RETURN FROM REPAIR page, see Field Description. Based on the configuration done by the Administrator, the retrieval of Assets from the repair center may or may not require approval.
Returning Asset from repair with approval
Click RETURN FROM REPAIR. The Asset details are saved and the Movement Request is sent to the configured Approver for approval.
Figure: RETURN ASSET FROM REPAIR page (with approval)
Returning Asset from repair without approval
Click MOVE. The Asset is retrieved from the repair center.
Figure: RETURN FROM REPAIR page (without approval)
Field Description
The following table describes the fields on the RETURN FROM REPAIR page:
Field
Description
Asset Summary
Tenant
Displays the Tenant of the selected Asset.
Category
Displays the Category of the selected Asset.
Store
Displays the Store location of the selected Asset.
Asset Code
Displays the Asset Code for the selected Asset.
Asset Condition
Displays the condition of the selected Asset.
Added By
Displays the name of the user who added the Asset
Added Date
Displays the date when the Asset is added in to the application.
Updated By
Displays the name of the user who updated the Asset details, if updated.
Updated Date
Displays the date when the Asset details are updated, if updated.
ASSET REPAIR DETAILS
Asset ID
Displays the ID of the Asset.
Reference Number
Type in the reference number for Asset repair.
Vendor
Lists all the configured Vendors. Select the name of the Vendor from the list.
Address
Type in the address of the vendor.
Phone Number
Type in the contact number of the vendor.
Mobile Number
Type in the mobile number of the vendor.
Email ID
Type in the e-mail address of the vendor.
Sent Date
Specify the date when the Asset was sent for repair. Click the Calendar icon to select the date. You can clear the values by clicking the Clear icon.
Return Date (Expected)
Select the expected return date to return the Asset from the repair center. Click the Calendar icon to select the date. You can clear the values by clicking the Clear icon.
Remarks
Type in the comments or notes about the Asset, if any.
In Warranty
Select this check box if the Asset is in warranty period.
Attachment
Specify any reference file path to add as an additional reference material. You can click Browse to choose an appropriate file to attach as a reference material.
RETURN ASSET DETAILS
Fault Type
Lists the types of fault caused to an Asset. Select the fault type from the list.
Return Date
Click the Calendar icon to select the return date for the Asset from the repair center.
Cost
Type in the repair cost of the Asset.
Solution
Lists the Solutions provided by the vendor. Select the Solution from the list.
Remarks
Type in the remarks for the Asset.
Warranty Covered
Select this check box if the repair charges for the Asset is covered under warranty.
Repair Type
Indicates if the Asset is repaired or not. Select an appropriate value from the list as Repaired or Not Repaired.
Asset Condition
Lists the configured Asset Conditions. Select an appropriate Asset Condition from the list.
Replaced
Select this check box if the vendor replaced the Asset.
New Asset’s Serial No.
Type in the new Asset’s serial number.
Attachment
Specify any reference file path to add as an additional reference material. This is for the vendor to attach any reference material.
MOVEMENT DETAILS (These details are available only if the Asset is retrieved from repair with approval)
Movement ID
Displays the Movement ID of the Asset.
Movement Date
Displays the movement date and time.
ASSET DETAILS table
Displays the details of the Asset being sent for repair.
Asset ID: Displays the ID of the Asset.
Category: Displays the Category of the Asset.
Serial No.: Displays the serial number of the Asset.
Asset Code: Displays the Asset Code for the Asset.