Returning Assets
- Chilukuri Srinivasa Reddy (Unlicensed)
- Mayuresh Balaji Kamble (Unlicensed)
- Shilpa K (Deactivated)
Variance
Import
Importing and Allocating Assets in Bulk
Activating or Deactivating and Moving Assets in Bulk
Approvals
Verifying Asset Reconciliation
Approving Physically Verified Assets
Approving Store Wise Reconciled Assets
Approving Asset Using Maker-checker
Contract Management
Adding Contract or Agreement Details
Software Delivery
Configuring Software Delivery Schedule
Viewing Software Delivery Status
Viewing Software Uninstallation Report
Configuring Asset Management Module
Configuring Asset Category Using Form Builder
Configuring My Asset List Page
Asset Masters
Configuring Location And Store
Configuring Notifications and Templates
Configuring Allocation Form Template
Configuring Field Display Order on Fixed Asset List Page
Software
Configuring Software Baseline Profiles
Software Baseline Profile Mapping
Depreciation
Configuring Depreciation Formula
Configuring Depreciation Field Mapping
Configuring Custom Depreciation Formula
Mapping
Configuring Custom Hardware Variance
Configuring Application Control Messages
Configure Software and Executable Execution Type
Endpoint Automation Profile Mapping
Others
Configuring Asset Application Settings
Configuring Asset Scan Domain List
Configuring Local Password Management
Configuring E-mail Notifications
Configuring Asset Integration Details
Configuring Additional Discovery
Scheduling Asset Physical Verification
Adding Software Deployment Profile
Approval Matrix
Deactivation Approval Matrix
Configuring Deactivation Approval Matrix
You can return the Fixed Assets from the repair center to a Store.
To return Assets from repair:
- Select Asset > User > Manage Asset > Asset Inventory.
- On the ASSET INVENTORY page, under the SELECT THE ASSET TYPE section, click FIXED.
- On the selected FIXED ASSET page, the FILTERS pop-up page is displayed. Select the value for Status as In Repair and select the other required filter criteria. Click SUBMIT. For more information about fields on the FILTERS pop-up page, see Searching Assets.
- The list of Assets based filter criteria is displayed. Click the Asset ID to view the Asset details. For more information, see Viewing Asset Details.
- Select the check box corresponding to the Asset you want to return from repair. You should select only one Asset at a time. On the ACTIONS panel, click RETURN FROM REPAIR.
Figure: FIXED ASSET page. - On the RETURN FROM REPAIR page, type in the required details. For more information about the fields on the RETURN FROM REPAIR page, see Field Description. Based on the configuration done by the Administrator, the retrieval of Assets from the repair center may or may not require approval.
Returning Asset from repair with approval
Click RETURN FROM REPAIR. The Asset details are saved and the Movement Request is sent to the configured Approver for approval.
Figure: RETURN ASSET FROM REPAIR page (with approval)
Returning Asset from repair without approval
Click MOVE. The Asset is retrieved from the repair center.
Figure: RETURN FROM REPAIR page (without approval)
Field Description
The following table describes the fields on the RETURN FROM REPAIR page:
Field | Description |
---|---|
Asset Summary | |
Tenant | Displays the Tenant of the selected Asset. |
Category | Displays the Category of the selected Asset. |
Store | Displays the Store location of the selected Asset. |
Asset Code | Displays the Asset Code for the selected Asset. |
Asset Condition | Displays the condition of the selected Asset. |
Added By | Displays the name of the user who added the Asset |
Added Date | Displays the date when the Asset is added in to the application. |
Updated By | Displays the name of the user who updated the Asset details, if updated. |
Updated Date | Displays the date when the Asset details are updated, if updated. |
ASSET REPAIR DETAILS | |
Asset ID | Displays the ID of the Asset. |
Reference Number | Type in the reference number for Asset repair. |
Vendor | Lists all the configured Vendors. Select the name of the Vendor from the list. |
Address | Type in the address of the vendor. |
Phone Number | Type in the contact number of the vendor. |
Mobile Number | Type in the mobile number of the vendor. |
Email ID | Type in the e-mail address of the vendor. |
Sent Date | Specify the date when the Asset was sent for repair. Click the Calendar icon to select the date. You can clear the values by clicking the Clear icon. |
Return Date (Expected) | Select the expected return date to return the Asset from the repair center. Click the Calendar icon to select the date. You can clear the values by clicking the Clear icon. |
Remarks | Type in the comments or notes about the Asset, if any. |
In Warranty | Select this check box if the Asset is in warranty period. |
Attachment | Specify any reference file path to add as an additional reference material. You can click Browse to choose an appropriate file to attach as a reference material. |
RETURN ASSET DETAILS | |
Fault Type | Lists the types of fault caused to an Asset. Select the fault type from the list. |
Return Date | Click the Calendar icon to select the return date for the Asset from the |
Cost | Type in the repair cost of the Asset. |
Solution | Lists the Solutions provided by the vendor. Select the Solution from the list. |
Remarks | Type in the remarks for the Asset. |
Warranty Covered | Select this check box if the repair charges for the Asset is covered under |
Repair Type | Indicates if the Asset is repaired or not. Select an appropriate value from the list as Repaired or Not Repaired. |
Asset Condition | Lists the configured Asset Conditions. Select an appropriate Asset Condition from the list. |
Replaced | Select this check box if the vendor replaced the Asset. |
New Asset’s Serial No. | Type in the new Asset’s serial number. |
Attachment | Specify any reference file path to add as an additional reference material. This is for the vendor to attach any reference material. |
MOVEMENT DETAILS (These details are available only if the Asset is retrieved from repair with approval) | |
Movement ID | Displays the Movement ID of the Asset. |
Movement Date | Displays the movement date and time. |
ASSET DETAILS table | Displays the details of the Asset being sent for repair.
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Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ