This page lists all Configured Workflows for the selected Category in Orchestration Workflows page (Workflow By Category)
Workflows in the Orchestration UI:
Figure: Orchestration Workflow home
Figure: Workflow record
Click on the desired workflow record to access the record details.
Figure: Workflow Execution record details
Successful Workflow Execution:
A workflow is considered as success if the execution percentage is more than 75%
Number of linked tickets executed successfully Success % = ---------------------------------------------------------------------------------------- × 100 Total number of tickets linked and executed for the Workflow |
|---|
Workflow Execution Failure:
If the Success % is less than 75%, the workflow is considered as Failure.
Others:
When a workflow is created but no tickets are generated or linked and not executed. These Workflows count come under Others.
The top section of the Workflow page lists overall workflow details
Clicking on each of these tiles will display details of the respective block.
Figure: Tile view of overall workflow executions running
For example, clicking on the Active tile will display all active workflow details:
Figure: Active workflows
Workflow Execution record consists of the following data for the individual record:
- Execution %
- Workflow Name
- Trigger Event
- Module
- Tenant
- Active
- Created By
- Created Date
- Last Updated By
- Last Updated Date
- Action
Clicking on a workflow name will switch to its workflow design in the Workflow Designer
Figure: Workflow Designer
Workflows can be filtered on the following basis:
- Workflow Name
- Trigger Event
- Module
- Source
- Category
- Created By
- Created Date
- Last Updated By
- Last Updated Date
Figure: Filter section
Frequently used filters can be saved and reused as custom filters
Additional sort features to organize individual tickets
Figure: Sort features.