Self Check-in Catalog Configuration

Administrators can provide the ability to the users to do Self Check-in when required. For example, during a pandemic like COVID-19, the users can themselves check-in the parameters that are set by their administrators to successfully get access to the workspace.

The Safe Workplace Integration with IOT is an Out of the Box integration facility that the Administrators can leverage for their organization. To enable this integration, the administrators can enable the new Enable Safe Workplace Integration with IOT checkbox available on the Application Settings page. For more information see, Configuring Application Settings.

After enabling the option, the administrators can configure the parameters that are required for Self Check-in process. 

Benefits

The following are the benefits of Safe Workplace Integration with IOT feature:

• Ensure compliance with your workspace.
• Health Screening ability to validate the well-being of the employees.
• Accurate data throughout the system to streamline the process.
• Validating the employees’ safety measures in a quicker manner.
• Contactless On-Boarding to the workspace.

Safe Workplace Configurations

The following configuration must be performed for enabling the Safe Workplace Integration:

• Self Check-in Catalog Configuration
• Service Request Management Custom Attribute Configuration
• Custom Scheduler Job Configuration

Self Check-in Catalog Configuration

The Administrator should configure the Self Check-in Catalog with all the required questions that need to be answered by the users to access the workspace every day. Also, configure the Risk Level rules to calculate the risk level factor to raise the SR. For more information on configuring catalogs and configuration impacts,, see Creating Service Catalogs and Configuration Impacts.

Service Request Management Custom Attribute Configuration

The Administrator should configure the Scanned Time, Validity, Entry and Temperature custom attributes with the required names for Service Request Management. These custom attributes names should be mapped on the Application Settings page after enabling the Enable Safe Workplace Integration with IOT check box.

This configuration helps to track the Scan Time, Validity, Entry and Temperature details when the QR Code is scanned by the user and those details are displayed in the Custom Attribute Detail section of the Service Request Details page. For more information, see Configuring Custom Fields.

Custom Scheduler Job Configuration

The Administrator should configure the SR QR Code Generation Job in the Custom Scheduler page, (Select Admin > Basic > Infrastructure > Custom Scheduler) to display the QR code on the My Service Request page. For more information, see Configuring Custom Scheduler.

Configuration Impacts

Self Check-in Catalog

The Admin must create a Self Check-in Catalog and configure the Risk Level rules to calculate the risk level factor. All the field names and drop-down values are configurable, as shown in the following screen.

Figure: Self Check-in Catalog

My Service Request Page

A new SR is raised after Catalog is submitted and the QR code is displayed on the My Service Request page. The displayed QR code can be scanned to access the workspace.

Note:

The QR code will have the Service Request ID and QR Code Validity details.

Figure: My Service Request page

Service Request Details Page

The displayed Custom Attributes on the below screen can be configured with the required fields names and must be mapped on the Application Settings page. Whenever the QR code is scanned, the details will be captured and displayed on the Custom Attribute table through API.

If the QR code is scanned multiple times, all the details will be captured and displayed on the Custom Attribute table.

Figure: Service Request Details page

Log Service Request from SummitAI Mobile Application using Self Check-in Catalog

Now, the user can also log a Service Request using Self Check-in Catalog from SummitAI Mobile application. 

Figure: Self Check-in Catalog

Figure: QR code on Service Request Details

Note:

Tap the QR code to zoom in for better clarity.

Figure: QR code