Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Published by Scroll Versions from space WS and version Alps

Ui button
colorblue
newWindowtrue
displayblock
title<< Service Management Help
urlhttp://summitconfluence.symphonysummit.com:8090/display/PD/Service+Management

Panel
borderColor#72B0DE
bgColor#72B0DE
Digi accordion
titleConfiguration Management Database (CMDB)

Configuration Management Database (CMDB)

Digi accordion
titleConcepts

CI Relations

Reverting Back to Previous Version

Digi accordion
titleAnalysts

Analysts CMDB

Adding Configuration Items

Adding Services

Viewing/Modifying CIs

Viewing List of CIs

Digi accordion
expandedtrue
titleAdministrators

Administrators_CMDB

CMDB Dashboard

Configuring Change Blackout Window

Configuring CI Relation Types

Configuring Classification

Configuring CMDB Discovery Mapping

Configuring CMDB Module

Configuring Criticality

Configuring Notifications

Configuring Custom Fields for CMDB

Configuring Make

Configuring Schedule Maintenance

Importing Configuration Items

Importing Discovery Data

Digi accordion
titleReports

Viewing Reports

You can schedule Services for maintenance purposes. A Service can comprise set of availability components, such as Servers, Routers, network devices, and so on. On timely basis, there might be a need to verify the proper functioning of these components. The Administrators can schedule the related Services in these cases.

To configure Schedule Maintenance:

  1. Select CMDB > Configuration > Schedule Maintenance.
  2. On the SCHEDULE MAINTENANCE page, click ADD NEW on the ACTIONS panel.
  3. Select the Tenant. Provide details in the From Date, To Date, and Remarks fields. Select the check box for the Services you want to schedule from the table below.
  4. Click SUBMIT. The Services are scheduled.

SCHEDULE MAINTENANCE page

        Figure: SCHEDULE MAINTENANCE page

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the SCHEDULE MAINTENANCE page.

SHOW LIST

Click SHOW LIST to display the LIST table showing all the scheduled Services for the selected Tenant. To delete a Service from the schedule, click the Delete icon. 

 List of scheduled services

Figure: SCHEDULE MAINTENANCE page: List of Scheduled Services

  • To edit a scheduled Service, click the CI ID of the Service. Make the required changes and click SUBMIT.
Note
titleNote:

When the list of scheduled Services are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to schedule a new Service.

Filters

Click Filters to specify the From Date and To Date on the FILTERS pop-up page to display the Services scheduled during the specified dates. Click SUBMIT.

ScheduleMainFilter

 Figure: FILTERS pop-up page


Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue

truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents