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title<< Service Management Help
urlhttp://summitconfluence.symphonysummit.com:8090/display/PD/Service+Management

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titleConfiguration Management Database (CMDB)

Configuration Management Database (CMDB)

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titleConcepts

CI Relations

Reverting Back to Previous Version

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titleAnalysts

Analysts CMDB

Adding Configuration Items

Adding Services

Viewing/Modifying CIs

Viewing List of CIs

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titleAdministrators

Administrators_CMDB

CMDB Dashboard

Configuring Change Blackout Window

Configuring CI Relation Types

Configuring Classification

Configuring CMDB Discovery Mapping

Configuring CMDB Module

Configuring Criticality

Configuring Notifications

Configuring Custom Fields for CMDB

Configuring Make

Configuring Schedule Maintenance

Importing Configuration Items

Importing Discovery Data

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titleReports

Viewing Reports

Report Description

This report displays the customer-wise report for a selected Service and Tenant. For more information about viewing reports, see Viewing Reports.

CUSTOMER-WISE SERVICE REPORT page
Figure: CUSTOMER-WISE SERVICE REPORT page

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the CUSTOMER-WISE SERVICE REPORT page.

Filters

Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the CUSTOMER-WISE SERVICE REPORT.


Figure: CUSTOMER-WISE SERVICE REPORT page: Filters pop-up page

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel sheet.


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truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents