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SummitAI Service Management Help

url

http://summitconfluence.symphonysummit.com:8090/display/PD/Service+Management
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titleConfiguration Management Database (CMDB)

Configuration Management Database (CMDB)

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titleConcepts

CI Relations

Reverting Back to Previous Version

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titleAnalysts

Analysts CMDB

Adding Configuration Items

Adding Services

Viewing/Modifying CIs

Viewing List of CIs

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titleAdministrators

Administrators_CMDB

CMDB Dashboard

Configuring Change Blackout Window

Configuring CI Relation Types

Configuring Classification

Configuring CMDB Discovery Mapping

Configuring CMDB Module

Configuring Criticality

Configuring Notifications

Configuring Custom Fields for CMDB

Configuring Make

Configuring Schedule Maintenance

Importing Configuration Items

Importing Discovery Data

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titleReports

Viewing Reports

Report Description

The Top 10 CIs by number of Changes report displays the top ten CIs by maximum number of Change Records associated with the CIs. For more information about viewing reports, see Viewing Reports.

Top 10 CIs by number of Changes
Figure: Top 10 CIs by number of Changes

Click the CI ID link to view the CI details.

Click on the CIs section of the pie chart or the link in the Changes column to view the list of Change Records associated with the CI. See Screen Shot.

Top 10 CIs by number of Changes Details
Figure: Top 10 CIs by number of Changes Details

Click the Change Request Id link to view the CR details.

Note
titleNote:

You can customize the fields using various options in the tool bar. For more information, see CMDB Dashboard.

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truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents1

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