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title<< Service Management Help
urlhttp://summitconfluence.symphonysummit.com:8090/display/PD/Service+Management

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titleConfiguration Management Database (CMDB)

Configuration Management Database (CMDB)

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titleConcepts

CI Relations

Reverting Back to Previous Version

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titleAnalysts

Analysts CMDB

Adding Configuration Items

Adding Services

Viewing/Modifying CIs

Viewing List of CIs

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titleAdministrators

Administrators_CMDB

CMDB Dashboard

Configuring Change Blackout Window

Configuring CI Relation Types

Configuring Classification

Configuring CMDB Discovery Mapping

Configuring CMDB Module

Configuring Criticality

Configuring Notifications

Configuring Custom Fields for CMDB

Configuring Make

Configuring Schedule Maintenance

Importing Configuration Items

Importing Discovery Data

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titleReports

Viewing Reports

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Report Description

The Customer-wise CIs report displays the CIs of a Customer for a selected Tenant. For more information about viewing reports, see

Viewing Reports.

Customer-wise CIs report

Figure: Customer-wise CIs report

The report displays the number of CIs for a particular Customer in a graphical and tabular format. Click the bar on the graph or numbers link on the table to view details of the CIs for a Customer.

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titleSee Screen Shot

Customer-wise CI details

Figure: Customer-wise CI details

Click the CI ID link to view the CI details. Click + to view the Life Cycle Status, Location, and Workgroup of the CI.

Note
titleNote

You can customize the fields using the various options in the tool bar. For more information, see CMDB Dashboard.

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truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents