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Comment: Published by Scroll Versions from space COM and version SummitAI
Note
titleNote:

As the documentation of the mobile application guide is in-progress, uploading the videos as a separate topic. However, the following videos will be available with the published version of the latest guide.

Table of Contents
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Viewing Status of a Service Request

Widget Connector
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urlhttps://www.youtube.com/watch?v=JiPI4GhxLoIMmqVLsET-LQ&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=132

Reopening a Service Request

Widget Connector
width480
urlhttps://www.youtube.com/watch?v=CsdyeczNXDQzMucHV4RM8k&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=143

Raising a Service Request

Widget Connector
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urlhttps://www.youtube.com/watch?v=qOv2mRJMbxww4zw6jHt_RE&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=154

Escalating a Service Request (Manual)

Widget Connector
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urlhttps://www.youtube.com/watch?v=VmGv6152U1o0LC7Gwdta7o&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=165

Providing Feedback for a Service Request

Widget Connector
width480
urlhttps://www.youtube.com/watch?v=vTUaEEvuNAkz9zJWPV6yq0&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=176

Cancelling a Service Request

Widget Connector
width480
urlhttps://www.youtube.com/watch?v=AGNohkcTtIgDNAFC7BFBqw&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=187

Approving a Service Request

Widget Connector
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urlhttps://www.youtube.com/watch?v=RWObZ957p7EyquVxLV__Zo&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=198

Updating a Service Request

Widget Connector
width480
urlhttps://www.youtube.com/watch?v=dm68B4rYp3Ek-fPMrDbEyw&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=209

Updating an Incident

Widget Connector
width480
urlhttps://www.youtube.com/watch?v=C6Gknq8qA-AQwY3t_FqfPA&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=211

Viewing Status of an Incident

Widget Connector
width480
urlhttps://www.youtube.com/watch?v=eGFtpAaORVErfQBrai6bws&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=2210

Reopening an Incident

Widget Connector
width480
urlhttps://www.youtube.com/watch?v=nBKebnBpAWoCO_YqKrmphQ&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=2311

Escalating an Incident (Manual)

Widget Connector
width480
urlhttps://www.youtube.com/watch?v=W5ueEvvhf9AJhO2Xop0YdA&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=2412

Logging an Incident

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urlhttps://www.youtube.com/watch?v=iBwEXfvyQLQC50Pnc0quP4&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=2513


Widget Connector
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urlhttps://www.youtube.com/watch?v=giUea90tmG8mwaZtvUZnw8&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=2614

Providing Feedback for an Incident

Widget Connector
width480
urlhttps://www.youtube.com/watch?v=ae8m_mO2pAsCOKQEWi7gxY&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=2715

Cancelling an Incident

Widget Connector
width480
urlhttps://www.youtube.com/watch?v=Zx4lSlLiJi0DNWTxZRjnBw&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=2816

Overviewing Landing Page

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urlhttps://www.youtube.com/watch?v=70oODkiSD3kcTniQUB1EUM&list=PL1GxJ6TO-GXDyVt-clLmL-z_lU_GTvxIMGXA0qaV6ug8DmdvdEqON_BEF&index=2917


Related Links

For more information, see Mobile Application Guide.