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Monitoring Dashboard
Monitoring dashboard is an information tool that visually tracks, analyses, and displays data to monitor the Orchestration application. It is designed to display the following charts:
- Workflows
- Script Execution Status
- Scripts
- API
- Execution Overview
- Top 5 Workflow Executions
- Top 5 Tenants
- Top 5 Categories
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Monitoring Dashboard will support multi-tenant to serve the multiple customers, each one of them being isolated in terms of data. Using Multi-tenant feature, the Managed Service Providers (MSP) or Global Domain can make sure that the user’s data of one domain is not accessible to another. |
Select Monitoring Dashboard. The Monitoring Dashboard page is displayed.
Figure: Monitoring Dashboard
Workflows
This chart displays the overall execution trend of workflows. It displays the graphical representation of successful and failed workflows. It also displays the count of total, active and inactive workflows.
Script Execution Status
This chart displays the total number of script executions along with success and failed executions based on the date range selected in Period drop-down.
It has the following components:
Figure: Period
Field Description
The following table describes the fields on the Period pop-up page:
Fields
Description
Date Period
Displays the following in-built periods to select:
Last 1 Day - if selected, displays the script executed for previous day and today.Last 2 Days - if selected, displays the script executed for previous two days and today.
For Example: If you select Last 2 days on date (7th October 2020), then From will display the date as 2021-10-06 and To will displays the date as 2021-10-07.
Last 3 Days - if selected, displays the script executed for previous three days and today.
Last Week - if selected, displays the script executed of the last week.
From will display the date (today's date -7) and To will display the date (today's date +7)
For Example: If you select Last Week on date (7th October 2020), then From will display the date as 2021-09-30 and To will displays the date as 2021-10-07.
Last 2 Weeks - if selected, displays the script executed of the last 2 weeks.
From will display the date (today's date -14) and To will display the date (today's date +14)
Last 3 Weeks - if selected, displays the script executed of the last 3 weeks.
From will display the date (today's date -21) and To will display the date (today's date +21)
Last Month - if selected, displays the script executed of the last month
.
From will display the date (today's date -180) and To will display the date (today's date +180)
From
Specify the start date of the required date range.
To
Specify the end date of the required date range.
Apply
Click Apply to apply the specified date range.
Clear
Click Clear to clear the specified date range.
- Click on the red colored graphical representation of failed script executions. It displays the list of all failed script executions.
Figure: Script Execution List
Field Description
The following table describes the fields on the Script Execution List pop-up page:
Description
Displays the module name. For example: IM (Incident Management), SR (Service Request) etc.
Displays the status of the workflow execution.
- Name - Displays the name of the workflow.
- Status - Displays the status of the workflow. It can be Success or Failure or In-Progress.
- Execution Start - Displays the start date of workflow.
- Execution End -Displays the end date of workflow.
Displays the status of the script execution.
- Name - Displays the name of the script.
- Status - Displays the status of the script execution. It can be Success or Failure or In-Progress.
- Execution Start - Displays the start date of script execution.
- Execution End - Displays the end date of the script execution.
Scripts
This chart displays the count of the scripts configured. It displays the scripts configured based on the one of the following options from the drop-down list:
- By Language
- By Category
- By Status
API
This chart displays the count of the APIs configured along with method type.
Execution Overview
Execution Overview has two charts. By Default, previous one year data will be displayed for the Execution Overview chart.
First chart displays failure percentage of a specific script. Failure percentage is calculated based on the execution.
Second chart displays the information based on the following filters:
- Module – Select the module from the following options:
- All
- Incident Management
- Service Request
- Work Order
- Work Order Source – Select the work order source.
- Tenant – Select the tenant from the available options.
- Period
- Date Period – Select the duration from the provided options.
- From – Select the start date from the calendar.
- To – Select the end date from the calendar.
Top 5 Workflow Executions
Displays the top five workflow executions based on the number of executions. Click View All to view all workflows.
Top 5 Tenants
Displays the top five tenants based on the number of executions. Click View All to view all tenants.
Top 5 Categories
Displays the top five categories based on the executions. Click View All to view all categories.
Live Feed Pop-up Page
Click on the 
icon, Live Feed pop-up page is displayed. If the Live Feed button is enabled, then the recent tickets which are created or updated and linked with Orchestration Workflows will be displayed. Once the ticket’s workflow is executed, it will disappear from the Live Feed list after one minute. You can apply the filters based on the provided parameters such as Workflow Name, Scripts Name, Ticket ID, Script Status and Completed Date. The recent ticket status is pushed automatically to Live Feed. By default, 10 tickets are displayed in the list.
Figure: Live Feed
Field Description
The following table describes the fields on the Live Feed pop-up page:
Fields | Description |
All | Displays all the workflow scripts irrespective of its status. |
Success | Displays the scripts with Success execution status. |
Failure | Displays the scripts with Failure execution status. |
Filter Logic | Specify the filter logic with the following operators:
Filter Logic can be modified as per the user’s requirement. You can apply the group conditions using AND or OR operators. |
Apply | Click Apply to apply the specified filter values. |
Clear | Click Clear to clear the specified filter values. |
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