Versions Compared

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.
Comment: Updated the digi-accordion macro with the following parameter(s): []
Ui buttoncolorbluenewWindowtruedisplayblocktitle<< Service Management Helpurlhttp://summitconfluence.symphonysummit.com:8090/display/PD/Service+Management

SummitAI Service Management Help

Panel
borderColor#72B0DE
bgColor#72B0DE#F0F0F0
Digi accordionexpand
titleConfiguration Management Database (CMDB)

Configuration Management Database (CMDB)

Digi accordionexpand
titleConcepts

CI Relations

Reverting Back to Previous Version

Digi accordionexpand
titleAnalysts

Analysts CMDB

Adding Configuration Items

Adding Services

Viewing/Modifying CIs

Viewing List of CIs

Digi accordion
expandedtrue
Expand
titleAdministrators

Administrators_CMDB

CMDB Dashboard

Configuring Change Blackout Window

Configuring CI Relation Types

Configuring Classification

Configuring CMDB Discovery Mapping

Configuring CMDB Module

Configuring Criticality

Configuring Notifications

Configuring Custom Fields for CMDB

Configuring Make

Configuring Schedule Maintenance

Configuring User Access

Importing Configuration Items

Importing Discovery Data

Digi accordionexpand
titleReports

Viewing Reports

Scroll export button
scopecurrent
template-idc9a14909-8f27-452d-bca0-164bee1a9265
captionDownload this Page
add-onScroll PDF Exporter

What is Change Blackout Window?

You can define the blackout periods for a CI or a set of CIs during the maintenance phase of the CI items. The time period during which the blackout is defined is referred as Freeze Time of CIs. During the Freeze Time, you cannot modify the CIs and the associated CRs.

To configure Change Blackout Window:

  1. Select CMDB > Configuration > Change Blackout Window.
  2. On the CHANGE BLACKOUT WINDOW page, select the Tenant and click ADD NEW on the ACTIONS panel.
  3. Click Filters on the ACTIONS panel, the FILTERS pop-up page is displayed. Provide data in all the filter fields and click SUBMIT

    FILTERS pop-up page
    Figure: FILTERS pop-up page

    The following table describes the fields on the FILTERS pop-up page:

    Field

    Description

    Classification

    Select the Classification for the CIs.

    Configuration ID

    Specify the CI ID range.

    Host Name

    Type in the name of the host name of the CIs.

    Owner Workgroup

    Select the Owner Workgroup of the CIs.

    Vendor

    Select the Vendor of the CIs.

    Make

    Select the make of the CIs.

    Customer

    Select the customer.

    Location

    Select the location.

  4. Select the From Date, To Date, Time Zone, and CI Selection. From CI Selection drop-down list, select ALL CIs or Selected CI. If ALL CIs is selected, the table is not displayed, and application consider all available CI for blackout. However, if Selected CI is selected, the table containing CI ID and relevant information is displayed where Administrators can select the required CI(s) for blackout.
  5. Specify remarks in the Remarks field.
  6. Click SUBMIT. The new Change Blackout Window is configured.

    CHANGE BLACKOUT WINDOW page
    Figure: CHANGE BLACKOUT WINDOW page

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the CHANGE BLACKOUT WINDOW page.

SHOW LIST

Click SHOW LIST to display the LIST table showing all the configured change blackout windows for the selected Tenant.

  • To edit the Change Blackout Window, click Change Blackout Window. Make appropriate changes and click SUBMIT.
Note
titleNote:

When the list of Change Blackout Windows is displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Change Blackout Window.


truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents
Scroll ignore
scroll-pdftrue
scroll-officetrue
scroll-chmtrue
scroll-docbooktrue
scroll-eclipsehelptrue
scroll-epubtrue
scroll-htmltrue


1

| |