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Ui buttoncolorbluenewWindowtruedisplayblocktitle<< Service Management Helpurlhttp://summitconfluence.symphonysummit.com:8090/display/PD/Service+Management

SummitAI Service Management Help

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titleConfiguration Management Database (CMDB)

Configuration Management Database (CMDB)

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titleConcepts

CI Relations

Reverting Back to Previous Version

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titleAnalysts

Analysts CMDB

Adding Configuration Items

Adding Services

Viewing/Modifying CIs

Viewing List of CIs

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titleAdministrators

Administrators_CMDB

CMDB Dashboard

Configuring Change Blackout Window

Configuring CI Relation Types

Configuring Classification

Configuring CMDB Discovery Mapping

Configuring CMDB Module

Configuring Criticality

Configuring Notifications

Configuring Custom Fields for CMDB

Configuring Make

Configuring Schedule Maintenance

Configuring User Access

Importing Configuration Items

Importing Discovery Data

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titleReports

Viewing Reports

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What are Notifications?

You can configure Notifications for a specific Classification of CI. When it is configured, an e-mail is sent to the configured users for any change in the CI.

To configure a notification:

  1. Click CMDB > Configuration > Notification. The NOTIFICATION page is displayed.
  2. Click ADD NEW on the ACTIONS panel. The NOTIFICATION page is displayed.

NOTIFICATION page    

         Figure: NOTIFICATION page

3. Select the Tenant, enter the required details and click SUBMIT to save the configuration. For more information about the fields on the NOTIFICATION page, see Field Description.

Field Description

The following table explains the fields on the NOTIFICATION page.

Field

Description

Classification

Click  to select the classification.

Active

Select the check box to activate the configuration.

Resource

Click  to add the user to be notified. Alternately, you can type in the name and select the user from the available option in the drop-down.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the NOTIFICATION page.

SHOW LIST

Click SHOW LIST to display the LIST table showing all the configured notifications. 

CONFIGURE NOTIFICATION LIST page 

Figure: CONFIGURE NOTIFICATION LIST page

  

truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents
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