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Ui buttoncolorbluenewWindowtruedisplayblocktitle<< Service Management Helpurlhttp://summitconfluence.symphonysummit.com:8090/display/PD/Service+Management

SummitAI Service Management Help

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titleConfiguration Management Database (CMDB)

Configuration Management Database (CMDB)

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titleConcepts

CI Relations

Reverting Back to Previous Version

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titleAnalysts

Analysts CMDB

Adding Configuration Items

Adding Services

Viewing/Modifying CIs

Viewing List of CIs

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titleAdministrators

Administrators_CMDB

CMDB Dashboard

Configuring Change Blackout Window

Configuring CI Relation Types

Configuring Classification

Configuring CMDB Discovery Mapping

Configuring CMDB Module

Configuring Criticality

Configuring Notifications

Configuring Custom Fields for CMDB

Configuring Make

Configuring Schedule Maintenance

Configuring User Access

Importing Configuration Items

Importing Discovery Data

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titleReports

Viewing Reports

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Report Description

This report displays the Service wise report for a selected customer and Tenant. For more information about viewing reports, see Viewing Reports_CMDB.

SERVICE-WISE CUSTOMER REPORT page
Figure: SERVICE-WISE CUSTOMER REPORT page

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the SERVICE-WISE CUSTOMER REPORT page:

Filters

Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the SERVICE-WISE CUSTOMER REPORT.

Figure: SERVICE-WISE CUSTOMER REPORT page: Filters pop-up page

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel sheet.

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titleRelease Notesurlhttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+Notes
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titleInstallation Guide
url http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+Guide
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