Report Description
The Incident Dashboard report displays the SLA Summary, Workgroup Summary and User Group Summary. It also displays the Incidents open by Priority, Workgroup and User Group. For information about viewing reports, see Viewing Reports.
Figure: INCIDENT DASHBOARD REPORT page
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the INCIDENT DASHBOARD page.
Filters
Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the INCIDENT DASHBOARD report.
Figure: INCIDENT DASHBOARD report: FILTERS pop-up page
PUSH REPORT
Click PUSH REPORT to send the report to User's E-mail ID.