On the Network Interface Details pop-up page, you can view the details of the monitored Interfaces.
To view Network Interface details:
- On the Network Device Details pop-up page (see, Viewing Network Device Details), select the INTERFACE tab.
- Under the INTERFACE tab, click the Interface hyperlink.
- The Interface Details pop-up page is displayed. For more information about the fields on the Interface Details pop-up page, see Field Description.
Figure: Interface Details pop-up page
Field Description
This section describes the fields on the Interface Details pop-up page.
Under the DETAILS tab, you can view the Status, Current Availability, Link details, and Event Trends of the selected Interface.
Figure: DETAILS tab
The following table describes the fields under the DETAILS tab.
Field | Description |
|---|---|
Status | Displays the status details of the Interface. |
Interface Capacity (in Kbps) | Displays the Capacity of the Interface. |
Device IP | Displays the Device IP |
Top 5 Downtime Details | Displays the top five downtime details of the Interface. In this section, you can view the downtime, uptime, and duration. |
Current Availability | Displays the Current Availability graph of the Interface. You can view the current up and down percentage. |
DETAILS | Displays the Interface details. |
Department | Displays the Department name. |
Interface Capacity | Displays the Interface capacity. |
Source Interface IP | Displays the Interface IP of the Source. |
Destination Interface IP | Displays the interface IP of the Destination. |
Source Description | Displays the Source description. |
Destination Description | Displays the Destination description. |
Source Interface | Displays the Interface of the Source. |
Destination Interface | Displays the Interface of the Destination. |
Source Ifindex | Displays the Ifindex of the Source. |
Destination Ifindex | Displays the Ifindex of the Destination. |
Source Port Speed | Displays the Port Speed of the Source. |
Destination Port Speed | Displays the Port Speed of the Destination. |
Source Port Status (Operational) | Displays the Operational Port Status of the Source. |
Destination Port Status (Operational) | Displays the Operational Port Status of the Destination. |
Service Entitlement | Displays the Service Entitlement. |
Under the UTILIZATION tab, you can view the In and Out Interface Utilization percentage, the graph of Current Interface Utilization for the selected Interface. Event Trends of the selected Interface for the current day, week, six month, and a year are displayed. You can also configure the Utilization Threshold values for the Interface.
Figure: UTILIZATION tab
The following table describes the fields under the UTILIZATION tab:
Field | Description |
|---|---|
Utilization (in) | Displays the Interface data utilization inflow in kb for the current day, last seven days, last month, and last six months. |
Utilization (out) | Displays the Interface data utilization outflow in kb for the current day, last seven days, last month and last six months. |
Current Interface Utilization | Displays the current Interface utilization for the selected Interface. You can mouse over on the graph to view the band width and time |
CONFIGURE THRESHOLD PARAMETER | |
Interface Utilization | Click the Interface utilization hyperlink to view the Interface utilization graph for the selected time period. You can view the Interface utilization for daily,daily detail,weekly, and monthly. |
Interface Capacity | Displays the Interface capacity. |
10000 Kbps | Displays the percentage of Interface Capacity. |
Utilization | Displays the Utilization of the Interface. |
Threshold High (%) | Type in the High Threshold Value for the Interface. |
Threshold Medium (%) | Type in the Medium Threshold Value for the Interface. |
Threshold Low(%) | Type in the Low Threshold Value for the Interface. |
Under the ERRORS tab, you can view the summary of Interface Error details.
Figure: ERRORS tab
The following table describes the fields under the ERRORS tab:
Field | Description |
|---|---|
Collisions | Displays the number of Collisions occurred during data transfer. |
CRC Errors | Displays the number of CRC Errors occurred during data transfer |
Input Errors | Displays the number of Input Errors occurred during data transfer |
Output Errors | Displays the number of Output Errors occurred during data transfer. |
Current Link Errors | Displays the current Link Errors for the selected Link. |
Last Monitored | Displays the last monitored date and time. |
Threshold Configuration | |
Interface Errors | Displays the Interface error. |
Total | Displays the total number of errors occurred with respect to the specific Interface. |
Threshold High (Count) | Type in the High Threshold Value. |
Threshold Medium (Count) | Type in the Medium Threshold Value. |
Threshold Low (Count) | Type in the Low Threshold Value. |
Under the RELATIONSHIP tab, you can to view the associated Incidents, Service Requests, Change Records, CIs, Problem Records, and Knowledge Records for the selected Interface.
Figure: RELATIONSHIP tab
Under the EVENT LIST tab, you can view the list of Events logged for the Link. You can filter the Event list based on the selected Event Status and Category. You can view Critical, Warning, Alert, and Information Events.
Figure: EVENTS LIST tab
The following table describes the fields under the EVENT LIST tab:
Field | Description |
|---|---|
FILTERS | |
Event Status | Lists the Event status. Select an Event status to filter and display the Event list. |
Category | Lists the categories. Select a category to filter and display the Event list. |
EVENT LIST | |
Critical | You can view the list of Critical Events logged for the Interface. |
Warning | You can view the list of Warning Events logged for the Interface. |
Alert | You can view the list of Alert Events logged for the Interface. |
Information | You can view the list of Information Events logged for the Interface. |
Serial Number | Displays the serial number. |
Event ID | Displays the Event Identification Number. Click the hyperlink to view the Event details. For more information about the fields on Event ID pop-up page, see Event List Report. |
Category | Displays the category of the Event. |
Status | Displays the status of the Event. |
Message | Displays the message configured for the device. |
SOP icon | The |
Error | Displays the occurred error in the device. |
Acknowledged | Displays the Event acknowledged status. |
Created Date | Displays the date the Event was created. |
Incident ID | Displays the Incident ID for the Event. Click the hyperlink to view the Incident details. |
Note:
The tabs are displayed based on the configured Service Entitlements for the device.