Viewing Network Device Details

On the NETWORK DEVICE DETAILS pop-up page, you can view the selected Network Device details, such as Status, Current Availability & Latency, Utilization, Environmental Parameters, Interfaces, and so on.

To view Network Device Details :

Select Operations > User > Views > Network View.
On the NETWORK VIEW page, select the Tenant to view the Views created for the selected Tenant.
A list of configured Views are displayed. Click the View name that you want to view.
On the Drawing Board, click the Network Device to view the details. For more information about the fields on the NETWORK DEVICE DETAILS pop-up page, see Field Description.

Figure: NETWORK DEVICE DETAILS pop up page

Field Description

This section describes the fields on the NETWORK DEVICE DETAILS pop-up page.

DETAILS

Under the DETAILS tab, you can view the status, current availability and latency of the selected device.

Figure: DETAILS tab

The following table describes the fields under the DETAILS tab:

Field	Description
Status	This section displays the Host name, IP address, status, device type, and the top 5 downtime details of the device.
Current Availability & Latency	Displays the latency report and network availability report of the Network Devices for the current day. You can mouse over to view the Current Availability. Click the Current Availability graph to view the Network Uptime pop-up page.
DETAILS	Displays the Network Device details.
Network Device ID	Displays the Network Device Identification Number.
Description	Displays the description provided for the Network Device.
Host Name	Displays the Host name of the Network Device.
IP Address	Displays the IP address of the Network Device.
Tenant	Displays the Tenant of the Network Device.
Location	Displays the Location of the Network Device.
IOS	Displays the IOS of the Network Device.
Vendor	Displays the Vendor name for the Network Device.
Customer	Displays the name of the Customer for the Network Device.
Criticality	Displays the criticality of the Network Device.
Mail To	Displays the e-mail ids of the recipients to send the Alert/Notification e-mails
Mail CC	Displays the configured e-mail ids of the recipients to whom the Alert/Notification e-mails about the device status need to be sent in “CC” list.
Service Entitlement	Displays the configured Service Entitlement.
Serial Number	Displays the Serial Number of the Network Device.
Monitoring Source	Displays the Monitoring Source of the Network Device.
SNMP Version	Displays the SNMP version of the Network Device.

CPU UTILIZATION

Under the CPU Utilization tab, you can view the percentage of CPU and Memory usage of the Network Device. The percentage of CPU usage is represented as a graph in different color codes. You can view the CPU utilization graph for current day, last 7 days, last month, and last six months.

If the CPU usage is above the specified Threshold value, the color code of the graph is displayed as red.
If the CPU usage is almost nearing to the specified Threshold value, the color code of the graph is displayed as yellow.
If the CPU usage is maintained within the specified Threshold value, the color code of the graph is displayed as green.

Similarly, you can also view the Memory Utilization of the Network Device in the Memory Utilization section. Memory utilization graph is represented as graph in different color codes.

You can also view the Event Trends graph of the CPU utilization for the current day, week, a month, and six months.

You can configure the Threshold value for the Network Device parameter in the THRESHOLD CONFIGURATION section.

Figure: CPU Utilization tab

The following table describes the fields under the CONFIGURE THRESHOLD PARAMETER section:

Note:

You can configure threshold parameters only if Edit rights are provided in Role Template. The SUBMIT button is displayed only if you have Edit rights. For details on Configuring Role Templates, see SummitAI Platform.

Field	Description
Parameter	Displays the configured Threshold parameters as CPU and Memory. Click the CPU link to view the summary of CPU Utilization details of the current day. Click the Memory link to view the Memory Utilization details of the current day.
Utilization	Displays the Utilization percentage of the parameter.
Threshold High(%)	Type in the High Threshold Value for the parameter.
Threshold Medium (%)	Type in the Medium Threshold Value for the parameter.
Threshold Low(%)	Type in the Low Threshold value for the parameter.

ENVIRONMENTAL PARAMETERS

Under the ENVIRONMENTAL PARAMETER tab, you can monitor device's environmental parameters, such as temperature, fan, and voltage status. You can configure Threshold conditions and Threshold values for the environmental parameters.

Figure: ENVIRONMENTAL PARAMETERS tab

The following table describes the fields under the ENVIRONMENTAL PARAMETER tab:

Note:

You can configure environmental parameters only if Edit rights are provided in Role Template. The SUBMIT button is displayed only if you have Edit rights. For details on Configuring Role Templates, see SummitAI Platform.

Fields	Information
Parameters	Displays the configured environmental parameter values: Temperature Status, Fan Status, and Voltage Status
Current Status	Displays the current status of the corresponding environmental parameter.
Threshold Condition	Specify the condition for the Threshold value.
Threshold	Specify the Threshold value.

LINKS

Under the LINKS tab, you can view the list of associated Links for the Network Device. You can view the Link details, such as link name, Link Capacity, Source IP Address, Destination IP Address, Status, and so on.

Figure : Links tab

The following table describes the fields under the LINKS tab:

Fields	Description
Link Name	Displays the Link name. Click the hyperlink to view the Link details. For more information about Link details, see Viewing Network Link Details. Figure: LINK DETAILS pop-up
Link Capacity	Displays the Link Capacity.
Source IP Address	Displays the IP address of the Source.
Destination IP Address	Displays the IP address of the Destination.
Status	Displays the status of the Link.
Utilization (In)	Displays the Link Data Utilization Inflow in kilobytes.
Utilization (Out)	Displays the Link Data Utilization Outflow in kilobytes.
Collision Error	Displays the number of Collisions occurred during data transfer.
CRC Error	Displays the number of CRC errors occurred during data transfer.
Input Error	Displays the number of Input Errors occurred during data transfer.
Output Error	Displays the number of Output Errors occurred during data transfer.

INTERFACES

Under the INTERFACES tab, you can view the monitored Interface details. You can configure the Interfaces for monitoring and to view the Interface information of a device, such as type, speed, MAC address, admin and operational status, Interface IP address, remote host name, alias, connectivity, and so on.

Figure: INTERFACES tab

The following table describes the fields under the INTERFACES tab:

Fields	Information
Monitor	If selected, indicates that the Interface is included for monitoring. If not selected, indicates that the Interface is not included for monitoring.
Interface	Displays the Interface name. Click the hyperlink to view the Interface details, see Viewing Network Link Details. The hyperlink is displayed only for monitored Interfaces.
Name	Displays the name of the Interface.
Interface IP	Displays the IP address of an Interface.
Status	Displays the status of the Network Device Interface. Up: Indicates that the status of the Network Device Interface is Up. Down: Indicates that the status of the Network Device Interface is Down.
Status	Displays the status of the Network Device Interface. Up: Indicates that the status of a Network Device Interface is Up. Down: Indicates that the status of a Network Device Interface is Down.
Utilization (in)	Displays the Link Data Utilization Inflow in kilobytes.
Utilization (out)	Displays the Link Data Utilization Outflow in kilobytes.
Remote Host	Displays the Remote Host address of the Interface.
MAC Address	Displays the MAC address of the Interface.
Capacity	Displays the Capacity of the Interface
Ifindex	Displays the IFindex value.
Type	Displays the type of the Interface.
Alias	Displays the alias name provided to the Interface.
Is Connectivity	Displays the status of the Interface. True: Indicates that the device Interface is connected. False: Incidents that the device Interface is disconnected.
Link or Interface Type	Displays if the device is a Link or an Interface.

IPSLA

Internet Protocol Service Level Agreement (IPSLA) allows to measure the performance of the network and quickly identify the loss of data. Under the IPSLA tab, the response time, jitters, latency,packet loss and voice score are represented as a graph. Protocols, such as UDP, ICMP, PATH JITTERS are configured to gather information about the Network Devices. You can view the minimum, maximum and average values for round time trip(RTT), and latency. You can view the minimum positive, maximum positive , minimum negative, maximum negative, average positive, and average positive values for path jitter. You can configure Threshold levels for parameters of UDP, Path Jitter, and ICMP. We can configure to monitor these parameters and take action if the parameter exceeds the Threshold values.

Figure: IPSLA tab

NETWORK LATENCY

Figure: Network Latency Tab

SNMP TRAPS

Under the SNMP Traps tab, you can monitor the Trap time, Trap OID value and the Trap Messages of the selected Network Device that is configured with the SNMP Trap rules. You can search the SNMP Trap data for the selected range of time.

Figure: SNMP Traps tab

The following table describes the fields under the SNMP TRAPS tab:

Field	Description
Trap Time	Displays the received time of the trap.
Trap OID value	Displays the OID value of the trap.
Trap Description	Descries about the trap message received from the Network Devices/Servers.

RELATIONSHIP

Under the RELATIONSHIP tab, you can to view the associated Incidents, Service Requests, Change Records, CIs, Problem Records, and Knowledge Records for the selected Network Device.

Figure: RELATIONSHIP tab

EVENTS LIST

Under the EVENT LIST tab, you can view the list of Events logged for the Network Interface. You can filter the Event list based on the selected Event Status and Category. You can view Critical, Warning, Alert, and Information Events.

Figure: EVENT LIST tab

The following table describes the fields under the EVENT LIST tab:

Field	Description
FILTERS
Event Status	Lists the Event status. Select an Event status to filter and display the Event list.
Category	Lists the categories. Select a category to filter and display the Event list.
EVENT LIST
Critical	You can view the list of Critical Events logged for the Interface.
Warning	You can view the list of Warning Events logged for the Interface.
Alert	You can view the list of Alert Events logged for the Interface.
Information	You can view the list of Information Events logged for the Interface.
Serial Number	Displays the serial number.
Event ID	Displays the Event Identification Number. Click the hyperlink to view the Event details. For more information about the fields on Event ID pop-up page, see Event List Report.
Category	Displays the category of the Event.
Status	Displays the status of the Event.
Message	Displays the message configured for the device.
SOP icon	The icon is displayed if a SOP template is mapped to the device. Click the icon to view the SOP template. For more information, see Mapping Standard Operating Procedures.
Error	Displays the occurred error in the device.
Acknowledged	Displays the Event acknowledged status.
Created Date	Displays the date the Event was created.
Incident ID	Displays the Incident ID for the Event. Click the hyperlink to view the Incident details. Figure: INCIDENT SUMMARY pop-up page

Denali

Viewing Network Device Details

To view Network Device Details :

Field Description

FILTERS

EVENT LIST

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