BI Average Duration Problem report displays the report "of PRs based on your search criteria". You can view details such as Problem ID, Registration Time, Status, Description, Average Date, Approver User Name, Classification Name, Category Name, Priority Name, Sub Function Name and so on.
Figure: BI Average Duration Problem page
On the table, click on the 
icon under the Problem ID column to view the PR details in vertical view. For information about viewing reports, see Viewing Reports.
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the SEARCH page.
Filters
Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the SEARCH Report.
Figure: SEARCH page: Filters pop-up page
FIELDS
Click on FIELDS to select the required fields which needs to get displayed in the report. A sample screenshot is shown below:
Figure: FIELDS
| Field | Description |
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EXPORT TO EXCEL
Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel sheet.