What is Workflow?
Workflow is a combination of one or more tasks executed in a specific order on a Configuration Item (CI) to achieve a particular service to customer/team/individual.
Figure: Use Case - User Creation on Active Directory
Execution History
Execution history is data in workflow format or a timeline, which displays the success and failure of tickets over the year, filtered by scripts. It is sorted by language on the application.
For example,
- Number of PowerShell scripts and respective success/failure data over the year.
- Number of VB script and respective success/failure data over the year.
Execution History in the Orchestration UI:
Figure: Workflow List page
Workflow record consists of the following data for the individual record:
- Execution %
- Workflow Name
- Trigger Event
- Module
- Tenant
- Active
- Created By
- Created Date
- Last Updated By
- Last Updated Date
- Action
button
Clicking on the Workflow history button under the Action column will provide a pop up that list workflow execution history.
Figure: Workflow Execution History
The left portion of the workflow execution history pop up details
- Execution End – Date & time of execution end
- Ticket ID
- Action
- Executions
- Success
- Failure
- Drop down button – to display ticket’s individual executions
Figure: Workflow Execution history per ticket
The right portion of the workflow execution history pop up displays workflow execution history graph
Figure: Workflow Execution History Graph (Overall)
Clicking on a ticket ID in the execution history section will provide a detailed representation of the ticket details in the right-hand section.
Figure: Workflow Execution history details per ticket