Search PM

Owned by manikandan.subbiah (Unlicensed)
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment

SummitAI Service Management Help

Problem Management

Search report displays the report of PRs based on your search criteria. You can view details such as PR ID, Registration time, Type, Status, Category, Assigned Workgroup, Impact, and so on.

SEARCH page
Figure: SEARCH page

On the table, click the PR ID hyperlink to view the PR details. For information about viewing reports, see Viewing Reports.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the SEARCH page.

Filters

Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the SEARCH Report.


Figure: SEARCH page: Filters pop-up page

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel sheet.