Audit Log
Enterprise IT
Owned by Enterprise IT
May 29, 2024
3 min read
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What is Audit Log?
The Audit Log records the details of the changes made by Administrators in the application. The tracking of these changes is important to troubleshoot a problem or to keep a record of important changes. The changes done in each module are tracked and recorded, and a mail notification is triggered to the configured e-mail recipients.
The Audit Log records the changes, such as adding details, editing/modifying the existing details, activating/deactivating details, selecting or removing details, and so on.
Where is Audit Log Recorded?
The changes are recorded for the configuration pages for the following modules:
Incident Management
- Incident Masters - Feedback Configuration
- Incident Masters - Category
- Incident Masters - Classification
- Incident Masters - Checklist
- Incident Masters - Closure code
- Incident Masters - Log Incident Page
- Incident Masters - Pending Reason
- Incident Masters - Resolution Code
- Incident Masters - Incident Handling Evaluation
- Others - Cost Configuration
- Others - E-mail Notification
- Others - SMS Notification
- Others - Feedback Question
- Others - Information Ticker
- Others - Major Incident
- Others - Rule
- Others - User Type
- Others - Auto Work Order Configuration
- Others - Standard Operating Procedure (SOP) Mapping
- SLA Configuration - Impact
- SLA Configuration - Priority
- SLA Configuration - SLA Matrix By CI
- SLA Configuration - Priority Matrix
- SLA Configuration - Workgroup SLA Window
- SLA Configuration - SLA Service Window
- SLA Configuration - SLA Matrix
- SLA Configuration - Urgency
- TFS - TFS Configuration
- TFS - Config WI Field
- TFS - Configure V-V Mapping
- TFS - Configure Mapping Profile
- TFS - Configure Profile Mapping
Asset Management
- Asset Masters - Location and Store
- Asset Masters - Key Field Mapping
- Asset Masters - Action Attribute Configuration
- Asset Masters - Notifications and Templates
- Asset Masters - Allocation Form Template
- Software - Software License Mapping
- Software - Baseline Profile List
- Software - Software Profile Mapping
- Software - Software Blacklisting
- Depreciation - Depreciation Formula
- Depreciation - GAAP Depreciation
- Depreciation - Field Mapping
- Others - Alert Configuration
- Others - Update Asset Serial Number
- Others - E-mail Notification
- Others - Store Threshold
- Others - Additional Discovery
- Others - Approval Matrix
- Others - Application Settings
- Others - Movement Configuration
- Others - Local Password Management
- Mapping - Custom Hardware Variance
- Application Control - Create/Update Profile
- Application Control - Master Configuration
- Patch Management - Configuration
Service Request Management
- Service Request Masters - Classification
- Service Request Masters - Feedback Configuration
- Service Request Masters - Closure Code
- Service Request Masters - Checklist
- Service Request Masters - Feedback Question
- Service Request Masters - Information Ticker
- Service Request Masters - Pending Reason
- Service Request Masters - Resolution Code
- Service Request Masters - Work Order - Catalog Mapping
- Recertification - Application Configuration
- Recertification - User Application Mapping
- Recertification - Recertification Period
- SLA Configuration - Impact
- SLA Configuration - Priority
- SLA Configuration - Priority Matrix
- SLA Configuration - Workgroup SLA Window
- SLA Configuration - SLA Service Window
- SLA Configuration - SLA Matrix
- SLA Configuration - Urgency
- Approval Reminder configuration
- User Type
- Service Request Masters - Service Category
- Service Request Masters - Approver
Change Management
- Change Type
- Change Category
- Change Advisory Board
- Category
- Risk
- Priority
- Impact
- Urgency
- Priority Matrix
- Risk Questions And Answers
- Checklist
- Lead Period
- Change Manager
- Closure Code
- Defect Severity
- Defect Priority
- System Impact
- Status Configuration
CMDB
- Classification
- Discovery Configuration
- Change Blackout Window
- Criticality
- Make
- Schedule Maintenance
- Services
- CI Relation Type
- Notification
Knowledge Management
- Knowledge Record Approver
- Category
- Classification
- Link External Websites
- Reason
Problem Management
- Approver
- Auto Creation Settings
- Category
- Classification
- Closure Code
- Impact
- Priority
- Priority Matrix
- RCA Type
- Reviewer
- Source
- Urgency
Admin
- Users - User List
- Users - Role Template
- Users - Custom Tab
- Infrastructure - Tenant
- Infrastructure - SMTP Configuration
- Infrastructure - Workgroup
- Infrastructure - Analyst
- Infrastructure - Application Settings
- Infrastructure - Custom Scheduler
- Infrastructure - Common Masters
- Infrastructure - Form Builder
- Infrastructure - Authentication Configuration
- Infrastructure - Archival
- Infrastructure - Theme Configuration
- Infrastructure - Widgets -New Widget
- Infrastructure - Widgets -New Widget tab
- Infrastructure - Widgets -Widget Report
- Infrastructure - Widgets -Widget Report Access
- Customer - Customer Custom Tabs
- Customer - Customer List
- Customer - Customer/Vendor SLA Matrix
- Vendor - Vendor List
- Password Management - Security Question
- Password Management - Keyword Message
- Password Management - Mapping Security Questions
- Automation - Run Book Automation
- Automation - Run Book Scripts
- Automation - Script Based Monitoring
- Discovery & Monitoring - Script Based Monitoring
- Discovery & Monitoring - Script
- Discovery & Monitoring - SNMP MIB
- Discovery & Monitoring - SNMP Based Monitoring
- Discovery & Monitoring - Vendor MIBs
- Discovery & Monitoring - Monitoring Account
- Notifications - Bulletin Board
- Notifications - Alerts
- Notifications - Notification Parser
- Notifications - Notification Template
- Notifications - Mailbox
- Notifications - SMS Gateway Configuration
- Documents- Standard Operating Procedure (SOP)
References
- To view the Audit report and logged in user details, see Summit Audit Log for Login Accounts in SummitAI Platform.
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ