Configuring Custom Scheduler

Configuring Custom Scheduler

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What are Custom Scheduler Jobs?

The Custom Scheduler jobs are defined to perform a specific task at a scheduled date and time. These jobs are executed at the backend of the SummitAI application without any human intervention. These jobs need to be configured using the Custom Scheduler and enabled or disabled based on the organization’s requirements. For example, a job can be scheduled for sending e-mail notifications for violation of Incident Response SLA.

The jobs can be enabled/disabled, or configured using the CUSTOM SCHEDULER page (Admin > Basic > Infrastructure > Custom Scheduler).

 

Scheduled Job Limitation

When trying to execute jobs such as “Push Report Job, User import Job, etc." the jobs fail occasionally. This is because of permission issue associated with the user executing the job. This limitation is applicable for all modules.

 

When the jobs fail to execute using the SummitScheduler job using the Local System account an alternative workaround is to run the SummitScheduler job using the “service account”. Upon running the SummitScheduler job using the “service account” the failed jobs will be executed successfully. To run the SummitScheduler using the service account, perform the following steps: Press Windows key + R. Run window is displayed. Figure: Run In the run window enter services.msc and press OK. Select SummitScheduler then right click and select Properties. Figure: Services Select Log On tab and then select This Account. Figure: Service Properties Click Browse and select service account then provide password. Click OK and re-start SummitScheduler job.
To run the job, you must run the corresponding .exe from Task Scheduler. Example: To schedule the Izenda scheduler job, perform the following steps: Navigate to Task Scheduler > Create Task > Mention Task Name in the General Tab. Figure: General Tab Click Triggers tab and configure schedule. Click Actions Tab and then New. Select the path of Izenda scheduler.exe and configure command line arguments. Figure: Actions Tab Figure: Actions Tab Click OK. Note: For any issues reach to the Support Team.

List of Custom Scheduler Jobs

Following is the list of Custom Scheduler Jobs available in the SummitAI application, which can be enabled/disabled or configured as per the specific requirements of the organization.

Job Name Job Group Name Parameter Runs At Recommended Run Frequency Job Description Incident Management IM Reminder Incident Management  -m TICKETREMINDER SummitAI Server Every 15 Mins This job sends Reminder e-mails for Incidents. IM Auto Escalation - Resolution Incident Management  -m AUTOESCALATION SummitAI Server Every 10 Mins (Modify as per SLA) This job sends Escalation e-mails for Incident Response/Resolution/Pending Status based on the defined time period. IM Auto Close Incident Incident Management  -m AUTOCLOSETICKETS SummitAI Server Every 1 Day This job auto-closes resolved Incidents after the defined time period. Recurring Incident Incident Management  -m RECURRINGTICKETGENERATION SummitAI Server Every 1 Day This job generates recurrent Incidents. IM SLA Workgroup Alert Incident Management  -m SLAWORKGROUPALERT SummitAI Server Every 10 Mins (Modify as per SLA) This job sends Response and Resolution notifications when 50% /75% /100% of SLA Time is elapsed. IM Calculate SLA Elapse Time Incident Management  -m CAL_SLA_ELAPSETIME SummitAI Server Every 10 Mins (Modify as per SLA) This job calculates the SLA elapsed time for Incidents. IM Auto Escalation - Un Assigned Incident Management  -m IM_ESCALATION_UNASSIGNEDSTATUS SummitAI Server Every 5 Mins This job sends notification e-mails for violation of Incident Response Time. IM Auto Escalation - Pending Incident Management  -m IM_ESCALATION_PENDINGSTATUS SummitAI Server Every 30 Mins (Modify as per SLA) This job sends notification e-mails for violation of Pending Incidents. IM Reminder - Pending Incident mail to Caller Incident Management  -m IM_PENDING_ALERT_FOR_USER_ACTION SummitAI Server Every 1 Hour This job sends reminder e-mails to End Users for Pending Incidents. IM Auto Feedback Notification Incident Management  -m IM_AUTOFEEDBACKTICKET SummitAI Server Every 1 Day  This job sends e-mail notifications to End user for feedback on resolved/closed Incidents. Major Incident Notification Incident Management  -m IM_MAJORINCIDENT_SENDNOTIFICATION SummitAI Server Every 5 Mins This job sends e-mail notifications when a Major Incident is logged. IM Feedback Reminder Incident Management  -m IM_FEEDBACK_REMINDER SummitAI Server Every 1 Day  This job schedules e-mail reminders for End Users to provide feedback for resolved Incidents. ETR Escalation Notification Incident Management  -m IM_ESCALATION_ETR SummitAI Server Every 1 Hour This job sends Notification e-mails for ETR Escalations. SMS To Incident Incident Management  -m PARSER_SMS_TO_TICKET SummitAI Server Every 3 Mins This job parses incoming SMS text and logs an Incident. IM Auto Escalation - Response Awaited Incident Management  -m IM_ESCALATION_SENDMAIL_SENT_DATETIME SummitAI Server Every 30 Mins This job escalates Incidents based on e-mail sent time using the Send Email Option on the Incident details page. Auto Resolve Pending Ticket for IM Incident Management  -m IM_AUTORESOLVE_PENDINGTICKETS SummitAI Server Every 1 Hour This job auto-resolves Pending Incidents based on the configured parameters. Gamification:Schedule Action Item Incident Management  -m GAMIFICATION_PROCESSITEMS SummitAI Server Every 1 Day This job processes the scheduled Gamification Action Items. EMail Parsing Incident Management  -m PARSER_MAIL_TO_TICKET SummitAI Server Every 3 Mins This job parses e-mails for logging and updating Incidents. Service Request Auto Close SR Service Request  -m AUTOCLOSE_SRTICKETS SummitAI Server Every 1 Day This job auto-closes resolved Service Requests based on the configured Auto Closure Days. SR Calculate SLA Elapse Time Service Request  -m CAL_SLA_ELAPSETIME_SR SummitAI Server Every 10 Mins (Modify as per SLA)  This job calculates the SLA elapsed time for SRs. SR Auto Escalation - Resolution Service Request  -m SR_AUTOESCALATION SummitAI Server Every 10 Mins (Modify as per SLA) This job auto-escalates Service Requests based on Resolution Time SLA. SR SLA Workgroup Alert Service Request  -m SR_SLAWORKGROUPALERT SummitAI Server Every 10 Mins (Modify as per SLA) This job sends e-mail notifications to the Workgroups Owners for SLA violation of Service Requests. SR Reminder Service Request  -m SR_TICKETREMINDER SummitAI Server Every 15 Mins This job sends reminders for Service Requests, which have scheduled reminders. SCM Auto Escalation Service Request  -m SC_AUTOESCALATION SummitAI Server Every 1 Hour This job auto-escalates Service Catalog Approvals. SR Auto Approval Service Request  -m AUTOAPPROVESR SummitAI Server Every 30 Mins This job auto-approves Service Requests based on the configured criteria. SR Auto Escalation - Pending Service Request  -m SR_ESCALATION_PENDINGSTATUS SummitAI Server Every 30 Mins This job sends notification e-mails for auto-escalation of Pending SRs. SR Auto Escalation - Un Assigned Service Request  -m SR_ESCALATION_UNASSIGNEDSTATUS SummitAI Server Every 5 Mins This job sends notification e-mails for violation of SR Response Time. SR Extend for Service Validity Service Request  -m SR_PERIOD_EXTEND SummitAI Server Every 1 Hour This job sends notification e-mails for extending the Service Validity date. SR Decommission for Service Validity Service Request  -m SR_DECOMMISSION SummitAI Server Every 1 Hour This job sends notification e-mails when an SR is nearing the Decommission Date. This is based on Service Validity. SR Auto Cancel Service Request  -m SR_AUTO_CANCEL SummitAI Server Every 1 Hour This job auto-cancels SRs based on the predefined date. SR Reminder - To Approver Service Request  -m SUMMIT_REMINDERMAILFORAPPROVER SummitAI Server Every 1 Hour This job sends reminder e-mails to SR Approvers. SR Reminder - Recertification mail to Manager Service Request  -m SUMMIT_RCM_REMINDERMAIL SummitAI Server Every 1 Day This job sends Recertification reminder e-mails to the Managers. SR Reminder - Pending Service Request mail to Caller Service Request  -m SR_PENDING_ALERT_FOR_USER_ACTION SummitAI Server Every 1 Hour This job sends reminder e-mails to End Users for Pending Service Requests. SR Auto Escalation - Pending For Approval Service Request  -m SR_ESCALATE_UNAPPROVEDREQUESTS SummitAI Server Every 1 Hour This job sends Escalation e-mails for pending SR approvals based on the defined time period. SR Auto Feedback Notification Service Request  -m SR_AUTOFEEDBACKTICKET SummitAI Server Every 1 Day This job sends e-mail notifications to End user for feedback on resolved/closed Service Requests. SR Feedback Reminder Service Request  -m SR_FEEDBACK_REMINDER SummitAI Server Every 1 Day This job schedules e-mail reminders for End Users to provide feedback for resolved Service Requests. SR Auto Work Order Creation Service Request  -m SR_AWOBY_CREATIONDATE SummitAI Server Every 5 Mins This job creates auto Work Orders linked to Service Requests. Recurring Service Request Service Request  -m RECURRINGSERVICEREQUEST SummitAI Server Every 1 Day This job generates recurring Service Requests. Auto Resolve Pending Ticket for SR Service Request  -m SR_AUTORESOLVE_PENDINGTICKETS SummitAI Server Every 1 Hour This job auto-resolves the Pending Service Requests based on the configured parameters. SR Reminder - To All Current Approver Service Request  -m SUMMIT_ALLSRAPPROVERREMINDERMAIL SummitAI Server Every 1 Hour This job sends Reminder e-mails to the Service Request Approvers. Gamification:Schedule Action Item Service Request  -m GAMIFICATION_PROCESSITEMS SummitAI Server Every 1 Day This job processes the scheduled Gamification Action Items. EMail Parsing Service Request  -m PARSER_MAIL_TO_TICKET SummitAI Server Every 3 Mins This job parses e-mails for logging and updating Service Requests. Change Management CR Start Date Notification Change Management  -m CMAUTOESCPLANNEDSTDTPRENOTIFY SummitAI Server Every 5 Mins This job sends notification e-mails for Change Record Start Date. CR Auto Escalation Change Management  -m AUTOESCALATION_CM SummitAI Server Every 5 Mins This job sends notification e-mails for violation of Planned CR Dates. Recurring Change Record Change Management  -m RECURRINGCHANGERECORD SummitAI Server Every 1 Day This job generates recurrent Change Records. CR Reminder Mails Change Management  -m CR_ALERT_MAIL SummitAI Server Every 10 Mins This job schedules e-mail reminders for Change Records. CR Notification Mails Change Management  -m CR_NOTIFICATION SummitAI Server Every 15 Mins This job schedules notification e-mails Change Records. Auto Approve or Reject Change Request Change Management  -m CM_AUTO_APPROVE_REJECT SummitAI Server Every 1 Hour This job auto-approves or rejects the Change Requests. Problem Management PM Deadline Notification Problem Management  -m PMDEADLINEDATEPRENOTIFICATION SummitAI Server Every 5 Mins This job sends notifications e-mails for Problem Record Deadline. PM Auto Escalation Problem Management  -m PM_AUTOESCALATION SummitAI Server Every 1 Hour This job sends notification e-mails for violation of Problem Records. PM Auto Creation Problem Management  -m PM_AUTOCREATEPM SummitAI Server Every 1 Day This job auto-creates Problem Records. Knowledge Management KM Expiry Alert Knowledge Management  -m KMARTICLEEXPIRYALERT SummitAI Server Every 1 Day This job schedules reminder e-mails for expiry of Knowledge Records. CMDB CI Variance Notification CMDB  -m CMDB_CIVARIANCENOTIFICATION SummitAI Server Every 1 Day This job sends e-mail notifications for any Hardware/ Software Variance identified through Discovery. CI Variance AutoUpdate CMDB  -m CMDB_AUTOUPDATE_HWSW SummitAI Server Every 1 Day This job auto-updates the Hardware/ Software Variance (if any) attributes in the CMDB. CMDB Auto Escalation CMDB  -m AUTOESCALATIONCMDB SummitAI Server Every 1 Day This job auto- escalates CIs based on the configured elapse time.
Job Name Job Group Name Parameter Runs At Recommended Run Frequency Job Description CPU and Memory Monitoring SERVER '-m CPUNMEM' Proxy Server Every 5 Mins  This job monitors CPU and Memory Utilization of the Servers from the SummitAI Proxy Server. Hard Disk Monitoring SERVER '-m HDD' Proxy Server Every 30 Mins  This job monitors Hard disk Utilization of the Servers from the SummitAI Proxy Server. Hardware Health SERVER '-m SERVERHEALTH' Proxy Server Every 15 Mins This job monitors Server’s hardware health from SummitAI Proxy Server Get URLs SERVER '-m LOAD_URLS' Proxy Server Every 1400 Mins This job loads the URLs for monitoring from the SummitAI Proxy Server. URL Monitoring SERVER '-m URL' Proxy Server Every 5 Mins This job monitors URLs status from SummitAI Proxy Server Populate Services SERVER '-m GETSRVICES' Proxy Server Every 60 Mins This job loads the Services for monitoring from the SummitAI Proxy Server. Monitors Event Logs SERVER '-m EVENTLOG' Proxy Server Every 30 Mins This job monitors Windows event logs from SummitAI Proxy Server Monitors Ports SERVER '-m SERVER_PORT' Proxy Server Every 2 Mins This job monitors ports from SummitAI Proxy Server Service Monitoring SERVER '-m SERVICE' Proxy Server Every 2 Mins This job monitors services from SummitAI Proxy Server Network Device Backup Network '-m NWDEVICESCONFIGBACKUP' Proxy Server Every 1440 Mins This job gets   the backup configuration of Network Devices from the SummitAI Proxy Server. Agent Heartbeat SERVER '-m AGENT_AVAILABILITY' Proxy Server Every 2 Mins This job monitors agents heartbeat from SummitAI Proxy Server VM Ware SERVER '-m VMWARE' Proxy Server Every 5 Mins This job monitors VMWare from SummitAI Proxy Server Exchange Queue EXCHANGE -m EXCHANGE_QUEUE' Proxy Server Every 10 Mins This job monitors Exchange Queue related parameters from SummitAI Proxy Server Exchange Connection EXCHANGE '-m EXCHANGE_CONNECTION' Proxy Server Every 10 Mins This job monitors Exchange Connection related parameters from SummitAI Proxy Server Exchange Mailbox EXCHANGE '-m EXCHANGE_MAILBOX' Proxy Server Every 10 Mins This job monitors Exchange Mailbox related parameters Save Server Agent Data SERVER '-m SAVESERVERAGENT' Proxy Server Every 2 Mins The Agent’s Heartbeat data is stored in Proxy Server. This job picks the Heartbeat data from the Proxy Server and passes it to the Central System for processing. Swap and Buffer Memory SERVER '-m SWAPNBUFFER' Proxy Server Every 10 Mins This job monitors Swap and buffer memory for Linus based operating system from SummitAI Proxy Server Save Server Agent Misc SERVER '-m SAVESERVERAGENTMISC' Proxy Server Every 2 Mins  The Agent’s Heartbeat data is stored in Proxy Server. This job picks the Heartbeat data from the Proxy Server and passes it to the Central System for processing. App Log Monitoring SERVER '-m APPLOGS' Proxy Server Every 30 Mins This job monitors Application logs from SummitAI Proxy Server Printer Monitoring PRINTER '-m PRINTER' Proxy Server Every 5 Mins This job monitors Printers from SummitAI Proxy Server Load All Devices ITOM-COMMON '-m LOADALLDEVICES' Proxy Server Every 1440 Mins This job is used to get all the Devices and Servers from the Central System to Proxy to monitor. Monitor All Devices ITOM-COMMON '-m STATUSALL' Proxy Server Every 1 Mins This job monitors status of network devices and servers from SummitAI Proxy Server Network Device and Link utilization NETWORK '-m NWUTILIZATION' Proxy Server Every 5 Mins This job monitors Network device and link utilization parameters from SummitAI Proxy Server Hyper-V SERVER '-m HYPERV' Proxy Server Every 5 Mins This job monitors Hyper-V related parameters from SummitAI Proxy Server IP SLA NETWORK '-m NWIPSLA' Proxy Server Every 5 Mins This job monitors Network IP SLA related parameters from SummitAI Proxy Server Exchange Mailbox Additional EXCHANGE '-m EXCHANGE_MAILBOX_ADDITIONAL' Proxy Server Every 30 Mins This job monitors Exchange Mailbox related parameters from SummitAI Proxy Server Exchange MBS Mail Count EXCHANGE '-m EXCHANGE_MBS_MAILCOUNT' Proxy Server Every 30 Mins This job monitors Exchange Mail count from SummitAI Proxy Server Exchange CAS Additional EXCHANGE '-m EXCHANGE_CAS_ADDITIONAL' Proxy Server Every 30 Mins This job monitors Exchange CAS Role related parameters from SummitAI Proxy Server Exchange HTS Additional EXCHANGE '-m EXCHANGE_HTS_ADDITIONAL' Proxy Server Every 30 Mins This job monitors Exchange HTS role related parameters from SummitAI Proxy Server Exchange ETS Parameters EXCHANGE '-m EXCHANGE_ETS_PARAMETERS' Proxy Server Every 30 Mins This job monitors Exchange ETS related parameters from SummitAI Proxy Server AVM 30 Min Summary ITOM-COMMON '-m AVM_SUMMARY' Proxy Server Every 30 Mins This job summarizes all polling interval wise data. CPU Performance Counters SERVER '-m PERF_CPU' Proxy Server Every 30 Mins This job monitors performance counters of CPU from SummitAI Proxy Server Hard Disk Performance Counters SERVER '-m PERF_DISK' Proxy Server Every 30 Mins This job monitors performance counters of DISK from SummitAI Proxy Server Memory Performance Counters SERVER '-m PERF_MEMORY' Proxy Server Every 30 Mins This job monitors performance counters of Memory from SummitAI Proxy Server Network Performance Counters SERVER '-m PERF_NETWORK' Proxy Server Every 30 Mins This job monitors performance counters of Network from SummitAI Proxy Server Oracle Monitoring High ORACLE '-m ORACLE_HIGH' Proxy Server Every 5 Mins This job monitors high critical oracle parameters from SummitAI Proxy Server Oracle Monitoring Medium ORACLE '-m ORACLE_MEDIUM' Proxy Server Every 15 Mins This job monitors Medium critical oracle parameters from SummitAI Proxy Server Oracle Monitoring Low ORACLE '-m ORACLE_LOW' Proxy Server Every 60 Mins This job monitors low critical oracle parameters from SummitAI Proxy Server Send Availability Mails For Summit ITOM-COMMON '-m SUMMIT_AVM_SENDMAIL' Proxy Server Every 1 Mins This job sends ITOM related to e-mails to users. SQL Server Monitoring High SQL SERVER '-m SQLSERVER_HIGH' Proxy Server Every 5 Mins This job monitors high critical MS SQL Server parameters from SummitAI Proxy Server SQL Server Monitoring Medium SQL SERVER '-m SQLSERVER_MEDIUM' Proxy Server Every 15 Mins This job monitors medium critical MS SQL Server parameters from SummitAI Proxy Server SQL Server Monitoring Low SQL SERVER '-m SQLSERVER_LOW' Proxy Server Every 60 Mins This job monitors low critical MS SQL Server parameters from SummitAI Proxy Server AD System Security Performance Counters High ACTIVE DIRECTORY '-m PERF_AD_SECURE_HIGH' Proxy Server Every 5 Mins This job monitors Active Directory (System Security) related parameters from SummitAI Proxy Server AD System Security Performance Counters Medium ACTIVE DIRECTORY '-m PERF_AD_SECURE_MEDIUM' Proxy Server Every 15 Mins This job monitors Active Directory (System Security) related parameters from SummitAI Proxy Server AD System Security Performance Counters Low ACTIVE DIRECTORY '-m PERF_AD_SECURE_LOW' Proxy Server Every 60 Mins This job monitors Active Directory (System Security) related parameters from SummitAI Proxy Server AD Directory Services Performance Counters High ACTIVE DIRECTORY '-m PERF_AD_SERVICES_HIGH' Proxy Server Every 5 Mins This job monitors Active Directory (Directory Services) related parameters from SummitAI Proxy Server AD Directory Services Performance Counters Medium ACTIVE DIRECTORY '-m PERF_AD_SERVICES_MEDIUM' Proxy Server Every 15 Mins This job monitors Active Directory (Directory Services) related parameters from SummitAI Proxy Server AD Directory Services Performance Counters Low ACTIVE DIRECTORY '-m PERF_AD_SERVICES_LOW' Proxy Server Every 60 Mins This job monitors Active Directory (Directory Services) related parameters from SummitAI Proxy Server AD Process Performance Counters High ACTIVE DIRECTORY '-m PERF_AD_PROC_HIGH' Proxy Server Every 5 Mins This job monitors Active Directory (Process) related parameters from SummitAI Proxy Server AD Process Performance Counters Medium ACTIVE DIRECTORY '-m PERF_AD_PROC_MEDIUM' Proxy Server Every 15 Mins This job monitors Active Directory (Process) related parameters from SummitAI Proxy Server AD Process Performance Counters Low ACTIVE DIRECTORY '-m PERF_AD_PROC_LOW' Proxy Server Every 60 Mins This job monitors Active Directory (Process) related parameters from SummitAI Proxy Server Active Directory Monitoring High ACTIVE DIRECTORY '-m ACTIVEDIRECTORY_HIGH' Proxy Server Every 5 Mins This job monitors high critical Active Directory related parameters from SummitAI Proxy Server Active Directory Monitoring Medium ACTIVE DIRECTORY '-m ACTIVEDIRECTORY_MEDIUM' Proxy Server Every 15 Mins This job monitors medium critical Active Directory related parameters from SummitAI Proxy Server Active Directory Monitoring Low ACTIVE DIRECTORY '-m ACTIVEDIRECTORY_LOW' Proxy Server Every 60 Mins This job monitors low critical Active Directory related parameters from SummitAI Proxy Server Network Interface Status NETWORK '-m NWINTERFACESTATUS' Proxy Server Every 1 Mins This job monitors Network Interface status from SummitAI Proxy Server Network Interface Utilization NETWORK '-m NWINTERFACEUTILS' Proxy Server Every 5 Mins This job monitors Network Interface Utilization from SummitAI Proxy Server Monitoring Failure Report ITOM-COMMON '-m SUMMIT_AVM_MONITORERRORS' Proxy Server Every 2 Mins This job sends monitoring failure report to users. Monitor IIS Information IIS '-m IIS_INFO' Proxy Server Every 15 Mins This job monitors IIS related parameters from SummitAI Proxy Servers Monitor IIS Application Pool Information IIS '-m IIS_APPPOOL' Proxy Server Every 15 Mins This job monitors IIS Application Pool related parameters from SummitAI Proxy Servers Monitor IIS Site Information IIS '-m IIS_SITE' Proxy Server Every 15 Mins This job monitors IIS Site related parameters from SummitAI Proxy Servers Monitor IIS Worker Process Information IIS '-m IIS_WORKER_PROCESS' Proxy Server Every 15 Mins This job monitors IIS Worker Process related parameters from SummitAI Proxy Servers Monitor IIS CAL Information IIS '-m IIS_PER_WEBSERVICE_CAL' Proxy Server Every 15 Mins This job monitors IIS CAL related parameters from SummitAI Proxy Servers Monitor IIS CGI Information IIS '-m IIS_PER_WEBSERVICE_CGI' Proxy Server Every 15 Mins This job monitors IIS CGI related parameters from SummitAI Proxy Servers Monitor IIS Critical Information IIS '-m IIS_PER_WEBSERVICE_CRITICAL' Proxy Server Every 15 Mins This job monitors IIS Critical related parameters from SummitAI Proxy Servers Monitor IIS Error Information IIS '-m IIS_PER_WEBSERVICE_ERROR' Proxy Server Every 15 Mins This job monitors IIS Error related parameters from SummitAI Proxy Servers Monitor IIS File Information IIS '-m IIS_PER_WEBSERVICE_FILE' Proxy Server Every 15 Mins This job monitors IIS File related parameters from SummitAI Proxy Servers Monitor IIS IO Information IIS '-m IIS_PER_WEBSERVICE_IO' Proxy Server Every 15 Mins This job monitors IIS IO related parameters from SummitAI Proxy Servers Monitor IIS ISAPI Information IIS '-m IIS_PER_WEBSERVICE_ISAPI' Proxy Server Every 15 Mins This job monitors IIS ISAPI related parameters from SummitAI Proxy Servers Monitor IIS Requests Information IIS '-m IIS_PER_WEBSERVICE_REQUEST' Proxy Server Every 15 Mins This job monitors IIS Requests related parameters from SummitAI Proxy Servers Monitor IIS Requests Additional Information IIS '-m IIS_PER_WEBSERVICE_REQUEST_ADDITIONAL' Proxy Server Every 15 Mins This job monitors IIS Requests Additional related parameters from SummitAI Proxy Servers Monitor Asp.Net Information ASP.NET '-m ASP_NET' Proxy Server Every 15 Mins This job monitors Asp.Net related parameters from SummitAI Proxy Servers Monitor Asp.Net Application Cache Information ASP.NET '-m ASP_NET_APPLICATION_CACHE' Proxy Server Every 15 Mins This job monitors Asp.Net Application Cache related parameters from SummitAI Proxy Servers Monitor Asp.Net Application Critical Information ASP.NET '-m ASP_NET_APPLICATION_CRITICAL' Proxy Server Every 15 Mins This job monitors Asp.Net Application Critical related parameters from SummitAI Proxy Servers Monitor Asp.Net Application Error Information ASP.NET '-m ASP_NET_APPLICATION_ERRORS' Proxy Server Every 15 Mins This job monitors Asp.Net Application Error related parameters from SummitAI Proxy Servers Monitor Asp.Net Application Request Information ASP.NET '-m ASP_NET_APPLICATION_REQUEST' Proxy Server Every 15 Mins This job monitors Asp.Net Application Request related parameters from SummitAI Proxy Servers Monitor Asp.Net Application Session Transaction Information ASP.NET '-m ASP_NET_APPLICATION_SESSIONNTRANS' Proxy Server Every 15 Mins This job monitors Asp.Net Application Session Transaction related parameters from SummitAI Proxy Servers Monitor Azure Host Default Performance Counters AZURE '-m AZURE_DEFAULTHOST_INFO' Proxy Server Every 15 Mins This job monitors Azure Host Default Performance Counters related parameters from SummitAI Proxy Servers Monitor Azure Disk Performance Counters AZURE '-m AZURE_LOGICALDISK_INFO' Proxy Server Every 15 Mins This job monitors Azure Disk Performance Counters related parameters from SummitAI Proxy Servers Monitor Azure Memory Performance Counters AZURE '-m AZURE_MEMORY_INFO' Proxy Server Every 15 Mins This job monitors Azure Memory Performance Counters related parameters from SummitAI Proxy Servers Monitor Azure Network Performance Counters AZURE '-m AZURE_NETWORKINTERFACE_INFO' Proxy Server Every 15 Mins This job monitors Azure Network Performance Counters related parameters from SummitAI Proxy Servers Monitor Azure Process Performance Counters AZURE '-m AZURE_PROCESS_INFO' Proxy Server Every 15 Mins This job monitors Azure Process Performance Counters related parameters from SummitAI Proxy Servers Monitor Azure CPU Performance Counters AZURE '-m AZURE_PROCESSOR_INFO' Proxy Server Every 15 Mins This job monitors Azure CPU Performance Counters related parameters from SummitAI Proxy Servers Monitor Azure System Performance Counters AZURE '-m AZURE_SYSTEM_INFO' Proxy Server Every 15 Mins This job monitors Azure System Performance Counters related parameters from SummitAI Proxy Servers Monitor Azure TCP Performance Counters AZURE '-m AZURE_TCP_INFO' Proxy Server Every 15 Mins This job monitors Azure TCP Performance Counters related parameters from SummitAI Proxy Servers Monitor Azure Virtual Machine Status AZURE '-m AZURE_VM_STATUS' Proxy Server Every 1 Mins This job monitors Azure Virtual Machine Status from SummitAI Proxy Servers Monitor IIS Status IIS '-m IIS_STATUS' Proxy Server Every 1 Mins This job monitors IIS Status from SummitAI Proxy Servers Monitor AWS EC2 Metrics AWS '-m AWS_EC2_COUNTERS' Proxy Server Every 15 Mins This job monitors AWS EC2 Metrics related parameters from SummitAI Proxy Servers Monitor AWS EBS Metrics AWS '-m AWS_EBS_COUNTERS' Proxy Server Every 15 Mins This job monitors AWS EBS Metrics related parameters from SummitAI Proxy Servers Monitor AWS S3 Metrics AWS '-m AWS_S3_COUNTERS' Proxy Server Every 15 Mins This job monitors AWS S3 Metrics related parameters from SummitAI Proxy Servers Monitor AWS Maria Database Metrics AWS '-m AWS_MARIADB_COUNTERS' Proxy Server Every 15 Mins This job monitors AWS Maria Database Metrics related parameters from SummitAI Proxy Servers Monitor AWS MySQL Database Metrics AWS '-m AWS_MYSQLDB_COUNTERS' Proxy Server Every 15 Mins This job monitors AWS MySQL Database Metrics related parameters from SummitAI Proxy Servers Monitor AWS Oracle Database Metrics AWS '-m AWS_ORACLEDB_COUNTERS' Proxy Server Every 15 Mins This job monitors AWS Oracle Database Metrics related parameters from SummitAI Proxy Servers Monitor AWS PostgreSQL Database Metrics AWS '-m AWS_POSTGRESQLDB_COUNTERS' Proxy Server Every 15 Mins This job monitors AWS PostgreSQL Database Metrics related parameters from SummitAI Proxy Servers Monitor AWS SQL Server Database Metrics AWS '-m AWS_SQLSERVERDB_COUNTERS' Proxy Server Every 15 Mins This job monitors AWS SQL Server Database Metrics related parameters from SummitAI Proxy Servers Monitor AWS Instance Status AWS '-m AWS_INSTANCE_STATUS' Proxy Server Every 1 Mins This job monitors AWS Instance Status from SummitAI Proxy Servers Monitor Azure Non-Winel CPU Metrics AZURE '-m AZURE_VM_NONWINTELCPU' Proxy Server Every 15 Mins This job monitors Azure Non-Winel CPU Metrics related parameters from SummitAI Proxy Servers Monitor Azure Non-Winel Disk Metrics AZURE '-m AZURE_VM_NONWINTELDISK' Proxy Server Every 15 Mins This job monitors Azure Non-Winel Disk Metrics related parameters from SummitAI Proxy Servers Monitor Azure Non-Winel Memory Metrics AZURE '-m AZURE_VM_NONWINTELMEMORY' Proxy Server Every 15 Mins This job monitors Azure Non-Winel Memory Metrics related parameters from SummitAI Proxy Servers Monitor Azure SQL Server Status AZURE '-m AZURE_VM_SQLSTATUS' Proxy Server Every 1 Mins This job monitors Azure SQL Server Status from SummitAI Proxy Servers Monitor Azure SQL DB Metrics AZURE '-m AZURE_SQLDBPERF' Proxy Server Every 15 Mins This job monitors Azure SQL DB Metrics related parameters from SummitAI Proxy Servers Monitor Azure Application Status AZURE '-m AZURE_VM_APPLNSTATUS' Proxy Server Every 1 Mins This job monitors Azure Application Status from SummitAI Proxy Servers Monitor Azure Application Metrics AZURE '-m AZURE_VM_APPLNPERF' Proxy Server Every 15 Mins This job monitors Azure Application Metrics related parameters from SummitAI Proxy Servers Monitor Azure SQL Database Status AZURE '-m AZURE_VM_SQLDBSTATUS' Proxy Server Every 1 Mins This job monitors Azure SQL Database Status from SummitAI Proxy Servers IBM Storwize Information STORAGE '-m IBM_STORWIZE_INFO' Proxy Server Every 15 Mins This job monitors IBM Storwize related parameters from SummitAI Proxy Servers IBM Storewize Statistics STORAGE '-m IBM_STORWIZE_STATISTICS' Proxy Server Every 15 Mins This job monitors IBM Storewize Statistics related parameters from SummitAI Proxy Servers Monitor Citrix XenApp and XenDesktop Broker Service CITRIX -m CITRIX_XENAPPNDESKTOP_BROKERSERVICE' Proxy Server Every 15 Mins This job monitors Citrix XenApp and XenDesktop Broker Service-related parameters from SummitAI Proxy Servers Monitor Citrix XenApp and XenDesktop AD Identity Service CITRIX '-m CITRIX_XENAPPNDESKTOP_ADIDENTITYSERVICE' Proxy Server Every 15 Mins This job monitors Citrix XenApp and XenDesktop AD Identity Service-related parameters from SummitAI Proxy Servers Monitor Citrix XenApp and XenDesktop Configuration Logging CITRIX '-m CITRIX_XENAPPNDESKTOP_CONFIGURATIONLOGGING' Proxy Server Every 15 Mins This job monitors Citrix XenApp and XenDesktop Configuration Logging related parameters from SummitAI Proxy Servers Monitor Citrix XenApp and XenDesktop Configuration Service CITRIX '-m CITRIX_XENAPPNDESKTOP_CONFIGURATIONSERVICE' Proxy Server Every 15 Mins This job monitors Citrix XenApp and XenDesktop Configuration Service-related parameters from SummitAI Proxy Servers Monitor Citrix XenApp and XenDesktop Delegate Admin CITRIX '-m CITRIX_XENAPPNDESKTOP_DELEGATEADMIN' Proxy Server Every 15 Mins This job monitors Citrix XenApp and XenDesktop Delegate Admin related parameters from SummitAI Proxy Servers Monitor Citrix XenApp and XenDesktop Environment Test CITRIX '-m CITRIX_XENAPPNDESKTOP_ENVTEST' Proxy Server Every 15 Mins This job monitors Citrix XenApp and XenDesktop Environment Test related parameters from SummitAI Proxy Servers Monitor Citrix XenApp and XenDesktop Host Service CITRIX '-m CITRIX_XENAPPNDESKTOP_HOSTSERVICE' Proxy Server Every 15 Mins This job monitors Citrix XenApp and XenDesktop Host Service-related parameters from SummitAI Proxy Servers Monitor Citrix XenApp and XenDesktop Machine Creation Service CITRIX '-m CITRIX_XENAPPNDESKTOP_MACHINECREATIONSERVICE' Proxy Server Every 15 Mins This job monitors Citrix XenApp and XenDesktop Machine Creation Service-related parameters from SummitAI Proxy Servers Monitor Citrix XenApp and XenDesktop Monitor CITRIX '-m CITRIX_XENAPPNDESKTOP_MONITOR' Proxy Server Every 15 Mins This job monitors Citrix XenApp and XenDesktop Monitors related parameters from SummitAI Proxy Servers Monitor Citrix XenApp and XenDesktop Storefront CITRIX '-m CITRIX_XENAPPNDESKTOP_STOREFRONT' Proxy Server Every 15 Mins This job monitors Citrix XenApp and XenDesktop Storefront related parameters from SummitAI Proxy Servers Monitor Tomcat Parameters TOMCAT '-m TOMCAT_SERVERINFO' Proxy Server Every 15 Mins This job monitors Tomcat Parameters Monitor Tomcat Status TOMCAT '-m TOMCAT_STATUS' Proxy Server Every 1 Mins This job monitors Tomcat Status Monitor MySQL Server Information MYSQL '-m MYSQL_SERVPARAM' Proxy Server Every 15 Mins This job monitors MySQL Server related parameters from SummitAI Proxy Servers Monitor MySQL BinLog Information MYSQL '-m MYSQL_BINLOGPARAMS' Proxy Server Every 15 Mins This job monitors MySQL BinLog related parameters from SummitAI Proxy Servers Monitor MySQL Table Locks Information MYSQL '-m MYSQL_JOINTABLELOCKS' Proxy Server Every 15 Mins This job monitors MySQL Table Locks related parameters from SummitAI Proxy Servers Monitor MySQL Read Writes Information MYSQL '-m MYSQL_READWRITES' Proxy Server Every 15 Mins This job monitors MySQL Read Writes related parameters from SummitAI Proxy Servers Monitor MySQL Connections Information MYSQL '-m MYSQL_ABORTEDCONNECTIONS' Proxy Server Every 15 Mins This job monitors MySQL Connections related parameters from SummitAI Proxy Servers Monitor MySQL Table Files Information MYSQL '-m MYSQL_TABLEFILES' Proxy Server Every 15 Mins This job monitors MySQL Table Files related parameters from SummitAI Proxy Servers Monitor MySQL Threads Information MYSQL '-m MYSQL_THREADSINFO' Proxy Server Every 15 Mins This job monitors MySQL Threads related parameters from SummitAI Proxy Servers Monitor IBM DB2 Information IBM DB2 '-m IBMDB2_INFO' Proxy Server Every 15 Mins This job monitors IBM DB2 related parameters from SummitAI Proxy Servers Monitor IBM DB2 Agents and Connections IBM DB2 '-m IBMDB2_AGENTCONNECTIONS' Proxy Server Every 15 Mins This job monitors IBM DB2 Agents and Connections related parameters from SummitAI Proxy Servers Monitor IBM DB2 Buffer Pools IBM DB2 '-m IBMDB2_BUFFERHIT' Proxy Server Every 15 Mins This job monitors IBM DB2 Buffer Pools related parameters from SummitAI Proxy Servers Monitor IBM DB2 Cache Performance IBM DB2 '-m IBMDB2_CACHEPERFORMANCE' Proxy Server Every 15 Mins This job monitors IBM DB2 Cache Performance related parameters from SummitAI Proxy Servers Monitor IBM DB2 Applications IBM DB2 '-m IBMDB2_CONNECTEDAPPLICATIONS' Proxy Server Every 15 Mins This job monitors IBM DB2 Applications related parameters from SummitAI Proxy Servers Monitor IBM DB2 Log Utilization IBM DB2 '-m IBMDB2_LOGUTILIZATION' Proxy Server Every 15 Mins This job monitors IBM DB2 Log Utilization related parameters from SummitAI Proxy Servers Monitor IBM DB2 Queries and Locks IBM DB2 '-m IBMDB2_LONGRUNNINGQUERIES' Proxy Server Every 15 Mins This job monitors IBM DB2 Queries and Locks related parameters from SummitAI Proxy Servers Monitor IBM DB2 Read/Write Operations IBM DB2 '-m IBMDB2_READWRITEPERFORMANCE' Proxy Server Every 15 Mins This job monitors IBM DB2 Read/Write Operations related parameters from SummitAI Proxy Servers Monitor IBM DB2 Status IBM DB2 '-m IBMDB2_STATUS' Proxy Server Every 1 Mins This job monitors IBM DB2 Status related parameters from SummitAI Proxy Servers Monitor IBM DB2 Tablescans IBM DB2 '-m IBMDB2_TABLESCANS' Proxy Server Every 15 Mins This job monitors IBM DB2 Tablescans related parameters from SummitAI Proxy Servers Monitor IBM DB2 Tablespaces IBM DB2 '-m IBMDB2_TABLESPACE' Proxy Server Every 15 Mins This job monitors IBM DB2 Tablespaces related parameters from SummitAI Proxy Servers Monitor IBM DB2 Transaction Statistics IBM DB2 '-m IBMDB2_TRANSACTIONSTATISTICS' Proxy Server Every 15 Mins This job monitors IBM DB2 Transaction Statistics related parameters from SummitAI Proxy Servers Monitor Network Latency Information NETWORK '-m NETWORK_LATENCY' Proxy Server Every 15 Mins This job monitors Network Latency related parameters from SummitAI Proxy Servers Monitor Non Wintel CPU Parameters SERVER '-m NONWINTEL_CPU' Proxy Server Every 15 Mins This job monitors Non Wintel CPU Parameters related parameters from SummitAI Proxy Servers Monitor Non Wintel Memory Parameters SERVER '-m NONWINTEL_MEMORY' Proxy Server Every 15 Mins This job monitors Non Wintel Memory Parameters related parameters from SummitAI Proxy Servers Monitor Non Wintel Services SERVER '-m NONWINTEL_SERVICES' Proxy Server Every 15 Mins This job monitors Non Wintel Services related parameters from SummitAI Proxy Servers Monitor Non Wintel Process Parameters SERVER '-m NONWINTEL_PROCESS' Proxy Server Every 15 Mins This job monitors Non Wintel Process Parameters related parameters from SummitAI Proxy Servers Monitor Non Wintel HDD Parameters SERVER '-m NONWINTEL_HDD' Proxy Server Every 15 Mins This job monitors Non Wintel HDD Parameters related parameters from SummitAI Proxy Servers HARDWARE HEALTH SERVER ITOM-COMMON '-m HARDWAREHEALTH_SERVER' Proxy Server Every 15 Mins This job monitors HARDWARE HEALTH for SERVERs Monitor Non Wintel Network Parameters SERVER '-m NONWINTEL_NETWORKS' Proxy Server Every 15 Mins This job monitors Non Wintel Network Parameters HARDWARE HEALTH NETWORK ITOM-COMMON '-m HARDWAREHEALTH_NETWORK' Proxy Server Every 15 Mins This job monitors HARDWARE HEALTH for NETWORK Elements Monitor Non Wintel Virtual CPU Parameters SERVER '-m NONWINTEL_VCPU' Proxy Server Every 15 Mins This job monitors Non Wintel Virtual CPU Parameters SNMP TRAPS ITOM-COMMON '-m TRAPS' Proxy Server Every 2 Mins This job is used to receive the SNMP Traps. WLC Monitoring NETWORK '-m WLCMONITORING' Proxy Server Every 15 Mins This job monitors WLC and Access Points Monitor Oracle RAC Disk Parameters ORACLE RAC '-m ORACLE_RAC_DISK' Proxy Server Every 15 Mins This job monitors Oracle RAC Disk Parameters Monitor Oracle RAC BlockingSessions Parameters ORACLE RAC '-m ORACLE_RAC_BLOCKINGSESSIONS' Proxy Server Every 15 Mins This job monitors Oracle RAC BlockingSessions Parameters Monitor Oracle RAC DB DETAILS Parameters ORACLE RAC '-m ORACLE_RAC_DBDETAILS' Proxy Server Every 15 Mins This job monitors Oracle RAC DB DETAILS Parameters Monitor Oracle RAC DB Files Parameters ORACLE RAC '-m ORACLE_RAC_DBFILES' Proxy Server Every 15 Mins This job monitors Oracle RAC DB Files Parameters Monitor Oracle RAC GlobalCache Parameters ORACLE RAC '-m ORACLE_RAC_GLOBALCACHE' Proxy Server Every 15 Mins This job monitors Oracle RAC GlobalCache Parameters Monitor Oracle RAC Instance Parameters ORACLE RAC '-m ORACLE_RAC_INSTANCE' Proxy Server Every 15 Mins This job monitors Oracle RAC Instance Parameters Monitor Oracle RAC LongQueries Parameters ORACLE RAC '-m ORACLE_RAC_LONGQUERIES' Proxy Server Every 15 Mins This job monitors Oracle RAC LongQueries Parameters. Monitor Oracle RAC ResourceLimit Parameters ORACLE RAC '-m ORACLE_RAC_RESOURCELIMIT' Proxy Server Every 15 Mins This job monitors Oracle RAC ResourceLimit Parameters. Monitor Oracle RAC SystemStatistics Parameters ORACLE RAC '-m ORACLE_RAC_SYSTEMSTATISTICS' Proxy Server Every 15 Mins This job monitors Oracle RAC System Statistics Parameters. Monitor Oracle RAC Table Space Parameters ORACLE RAC '-m ORACLE_RAC_TABLESPACE' Proxy Server Every 15 Mins This job monitors Oracle RAC Table Space Parameters. Monitor Oracle RAC Disk Group Wise Size ORACLE RAC '-m ORACLE_RAC_DISKGROUPSIZE' Proxy Server Every 15 Mins This job monitors Oracle RAC Disk Group-wise Size. Monitor Oracle RAC Disk Wise Status ORACLE RAC '-m ORACLE_RAC_DISKSTATESTATUS' Proxy Server Every 1 Mins This job monitors Oracle RAC Disk-wise Status. Monitor PostgreSQL Buffer POSTGRESQL -m POSTGRESQL_BUFFER' Proxy Server Every 15 Mins This job monitors PostgreSQL Buffer related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Connections POSTGRESQL '-m POSTGRESQL_CONNECTIONS' Proxy Server Every 15 Mins This job monitors PostgreSQL Connections related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Locks POSTGRESQL '-m POSTGRESQL_LOCKS' Proxy Server Every 15 Mins This job monitors PostgreSQL Locks related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Disk Usage POSTGRESQL '-m POSTGRESQL_DISKUSAGE' Proxy Server Every 15 Mins This job monitors PostgreSQL Disk Usage related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Indexes POSTGRESQL '-m POSTGRESQL_INDEXES' Proxy Server Every 15 Mins This job monitors PostgreSQL Indexes related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Queries POSTGRESQL '-m POSTGRESQL_QUERIES' Proxy Server Every 15 Mins This job monitors PostgreSQL Queries related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Transactions POSTGRESQL '-m POSTGRESQL_TRANSACTIONS' Proxy Server Every 15 Mins This job monitors PostgreSQL Transactions related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Table Level Scans POSTGRESQL '-m POSTGRESQL_TABLELEVELSCAN' Proxy Server Every 15 Mins This job monitors PostgreSQL Table Level Scans related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Database Objects POSTGRESQL '-m POSTGRESQL_DATABASEOBJECTS' Proxy Server Every 15 Mins This job monitors PostgreSQL Database Objects related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Expensive Query POSTGRESQL '-m POSTGRESQL_EXPENCIVEQUERY' Proxy Server Every 15 Mins This job monitors PostgreSQL Expensive Query related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Long Running Query POSTGRESQL '-m POSTGRESQL_LONGRUNNINGQUERY' Proxy Server Every 15 Mins This job monitors PostgreSQL Long Running Query related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Table Rows POSTGRESQL '-m POSTGRESQL_TABLEROW' Proxy Server Every 15 Mins This job monitors PostgreSQL Table Rows related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Table Space POSTGRESQL '-m POSTGRESQL_TABLESPACE' Proxy Server Every 15 Mins This job monitors PostgreSQL Table Space related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Sessions POSTGRESQL '-m POSTGRESQL_SESSION' Proxy Server Every 15 Mins This job monitors PostgreSQL Sessions related parameters from the SummitAI Proxy Servers. Monitor PostgreSQL Connection Status POSTGRESQL '-m POSTGRESQL_CONNECTIONSTATUS' Proxy Server Every 1 Mins This job monitors PostgreSQL Connection Status related parameters from the SummitAI Proxy Servers.
Job Name Job Group Name Parameter Runs At Recommended Run Frequency Job Description Reminder to Accept Asset ASSET MANAGEMENT  -m AM_ALLOCATEDASSTACCEPT SummitAI Server Once in everyday This job sends e-mails alerts to the End Users to accept the Assets allocated to them. Application Control Blocked Alert ASSET SOFTWARE ALERT  -m AM_APPCONTROL_ALERT SummitAI Server Once in everyday This job sends e-mail alerts to the Administrator if the End User tries to run a Blocked Software. Asset Depreciation Calculation By Company Act OTHERS  -m AM_ASSETDEPCALCULATION SummitAI Server Once in 30 minutes This job calculates the Asset Depreciation. Allocated Asset Auto Acceptance ASSET MANAGEMENT  -m AM_AUTOACCEPTASSET SummitAI Server Once in 30 minutes If the user does not accept an Allocated Asset manually, the Asset is auto-accepted after the configured number of days elapse using this job. Auto delete of Maker Transactions OTHERS  -m AM_AUTODELETE_MC_TRANSACTION SummitAI Server Once in 30 minutes This job deletes all pending transactions requested by the Maker on the specified date (by end of the day). Software Baseline by Profile ASSET MANAGEMENT  -m AM_AUTOSWBASELINE SummitAI Server Once in 30 minutes This job baselines the software based on the Profile applied to a system. Contract Management Alert ASSET MANAGEMENT  -m AM_CONTRACT_MGMT SummitAI Server Once in 30 minutes This job sends e-mail alerts to the Administrator regarding the contract expiry date of Fixed Assets. Exclude Software Patch Updates ASSET MANAGEMENT  -m AM_EXCLUDE_SOFTWARE_PATCH_UPDATES SummitAI Server Once in 30 minutes If this job is running, the software variances in the Installed Software will not be shown on the SOFTWARE VARIANCE page for the hotfixes and security changes done from the backend. IBM DB2 License Information Discovery ASSET DISCOVERY  -m AM_IBM_LIC_DISC Proxy Server Once in every 4 Hours This job gets the IBM DB2 license information. Download Data From Normalized Server Asset Normalization  -m AM_NORM_DISC_DOWNLOAD SummitAI Server Once in everyday This job enables to download data after the normalization from the cloud server to the customer DB to generate the normalized reports. Disc. Data Upload for Normalization Asset Normalization  -m AM_NORM_DISC_UPLOAD SummitAI Server Once in everyday This job enables to upload data from the server to the cloud for normalization. Oracle License Information Discovery ASSET DISCOVERY  -m AM_ORACLE_LIC_DISC Proxy Server Once in every 4 Hours This job gets the Oracle DR license information. Asset Reconciliation Initiation and Reminder ASSET MANAGEMENT  -m AM_RECONCILIATION SummitAI Server Once in 30 minutes This job sends e-mail alerts to the End Users for Asset Reconciliation Acceptance. Initiates the reconciliation schedule and sends notifications to users. Sends the reminder e-mails to users and escalation to the manager for reconciliation. Asset Reconciliation Manager Reminder ASSET MANAGEMENT  -m AM_RECONCILIATION_MGR SummitAI Server Once in 30 minutes This job sends e-mail alerts to the Manager for Asset Reconciliation Acceptance. Sends the reminder to the manager for acceptance. Software Installation Alert ASSET SOFTWARE ALERT  -m AM_SW_INSTALLATION SummitAI Server Once in everyday This job sends alerts to the Administrator when software are installed on the End Users' systems. Software Uninstallation Alert ASSET SOFTWARE ALERT  -m AM_SW_UNINSTALLATION SummitAI Server Once in everyday This job sends e-mail notifications to the Administrator (configured on E-MAIL NOTIFICATION page) when software is uninstalled from the End Users' systems. Temporary Allocated Asset Alert - End User ASSET MANAGEMENT  -m AM_TEMP_ALLOCATION_END_USER SummitAI Server Once in everyday This job sends e-mail alerts to the End Users about the Return Date of the temporarily allocated Assets. Asset HW and SW Variance Summarization ASSET MANAGEMENT  -m AM_VARIANCE_SUMMARIZATION SummitAI Server Once in 30 minutes This job summarizes the Asset Hardware and Software Variance. Asset Software Compliance Alert ASSET SOFTWARE ALERT  -m AMSOFTWAREUTILIZATION SummitAI Server Once in everyday This job tracks the license utilization. If the number of available licenses is less than the number of utilized licenses, this job sends alerts to the Administrator. Returnable Allocated Asset Alert - Admin ASSET MANAGEMENT  -m AMTHRESHOLD SummitAI Server Once in everyday This job sends e-mail alerts to the Asset Manager for the Returnable Assets that are about to expire. Based on the number of days configured, the Asset Manager gets the alerts in advance. Asset Custom Date Alert ASSET MANAGEMENT  -m AMTHRESHOLD_CUSTOM SummitAI Server Once in everyday This job sends e-mail alerts to the Administrator regarding the Warranty Expiry Date of Fixed Assets. Save Asset Online Data ASSET AGENT  -m ASSET_ONLINE_DATA_UPLOAD Proxy Server Once in 30 minutes This job processes the stored asset online data from proxy server into summit DB. Change Asset Agent Proxy Server ASSET AGENT  -m ASSET_ROAMING_PROXY_URL Proxy Server Once in 30 minutes This job downloads the VLAN and proxy mapping configuration details from SummitAI Server and stores it at proxy server. When Summit Asset agents are contacted to proxy based on the client IP address, a new proxy URL is sent to agent. The communication further happens from agent with new proxy server URL. Asset Variance Alert ASSET MANAGEMENT  -m INSTALL_HWSW SummitAI Server Once in everyday This job sends E-mail Notifications to the Asset Administrator (configured on ASSET ALERT CONFIGURATION page), if variance in the hardware or software attributes are found. The content of e-mail notification varies based on the selection done in the Software Variance Alert Type field on the TENANT page for Asset Management. Lansweeper Hardware Data Sync. ASSET INTEGRATION  -m LANS_HW_SYNC SummitAI Server Once in every 4 Hours This job synchronizes the Lansweeper DB and SUMMIT DB for Hardware information. Lansweeper Hardware Data Sync. ASSET MANAGEMENT  -m LANS_HW_SYNC Proxy Server Once in every 4 Hours This job synchronizes the Lansweeper DB and SUMMIT DB for Hardware information. Lansweeper Software Data Sync. ASSET INTEGRATION  -m LANS_SW_SYNC SummitAI Server Once in every 4 Hours This job synchronizes the Lansweeper DB and SUMMIT DB for Software information. Lansweeper Software Data Sync. ASSET MANAGEMENT  -m LANS_SW_SYNC Proxy Server Once in every 4 Hours This job synchronizes the Lansweeper DB and SUMMIT DB for Software information. Movement Returnable Asset ASSET MANAGEMENT  -m MOVEMENT_RETURN SummitAI Server Once in everyday Asset movement with returnable type asset alerts Download Approved Patch Files PATCH MANAGEMENT  -m MSPATCH_DOWNLOAD_APPROVED_PATCHLIST Proxy Server Once in every 6 Hours This job downloads the approved Patches from the vendor to SUMMIT Proxy for deployment every 1 hour. Download Offline Patch CAB File PATCH MANAGEMENT  -m MSPATCH_DOWNLOAD_WSUSCAB_OFFLINE Proxy Server Once in a month (at 12 AM on every second Wednesday) This job downloads the Patch Schema from the Microsoft website to Customer Proxy on every second Wednesday of a month. SCCM Device Manager Data Sync. ASSET INTEGRATION  -m SCCM_DM_SYNC SummitAI Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for Device Manager information. SCCM Device Manager Data Sync. ASSET INTEGRATION  -m SCCM_DM_SYNC Proxy Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for Device Manager information. SCCM Device Manager Data Sync. ASSET INTEGRATION  -m SCCM_DM_SYNC SummitAI Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for Device Manager information. SCCM Device Manager Data Sync. ASSET INTEGRATION  -m SCCM_DM_SYNC Proxy Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for Device Manager information. SCCM Exe Data Sync. ASSET INTEGRATION  -m SCCM_EXE_SYNC SummitAI Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for EXE list information. SCCM Exe Data Sync. ASSET INTEGRATION  -m SCCM_EXE_SYNC Proxy Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for EXE list information. SCCM Exe Data Sync. ASSET INTEGRATION  -m SCCM_EXE_SYNC SummitAI Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for EXE list information. SCCM Exe Data Sync. ASSET INTEGRATION  -m SCCM_EXE_SYNC Proxy Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for EXE list information. SCCM Hardware Data Sync. ASSET INTEGRATION  -m SCCM_HW_SYNC SummitAI Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for Hardware information. SCCM Hardware Data Sync. ASSET INTEGRATION  -m SCCM_HW_SYNC Proxy Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for Hardware information. SCCM Hardware Data Sync. ASSET INTEGRATION  -m SCCM_HW_SYNC SummitAI Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for Hardware information. SCCM Hardware Data Sync. ASSET INTEGRATION  -m SCCM_HW_SYNC Proxy Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for Hardware information. SCCM Software Data Sync. ASSET INTEGRATION  -m SCCM_SW_SYNC SummitAI Server Once in every 4 Hours This job synchronizes the SCCM DB and SUMMIT DB for Software information. SCCM Software Data Sync. ASSET INTEGRATION  -m SCCM_SW_SYNC Proxy Server Once in every 4 hours This job synchronizes the SCCM DB and SUMMIT DB for Software information. SCCM Software Data Sync. ASSET INTEGRATION  -m SCCM_SW_SYNC SummitAI Server Once in every 4 hours This job synchronizes the SCCM DB and SUMMIT DB for Software information. SCCM Software Data Sync. ASSET INTEGRATION  -m SCCM_SW_SYNC Proxy Server Once in every 4 hours This job synchronizes the SCCM DB and SUMMIT DB for Software information. Asset Software Blacklist Alert ASSET SOFTWARE ALERT  -m SOFTWAREBLACKLIST SummitAI Server Once in everyday This job sends e-mail alerts to the Administrator if the End Users install any Blacklisted Software on their system. Load ServiceNow Schema SERVICENOW INTEGRATION -m SNOW_LOAD_SCHEMA SummitAI Server Once in 30 minutes This job loads the ServiceNow master types, schema corresponding to master types, and Asset classes. It also loads Model Category data from ServiceNow to SUMMIT. Load ServiceNow Master Data SERVICENOW INTEGRATION -m SNOW_LOAD_MASTERDATA SummitAI Server Once in everyday It loads the master data from the ServiceNow and deactivates the master data that are deleted in the ServiceNow. Post Asset Data to ServiceNow SERVICENOW INTEGRATION -m SNOW_POST_ASSETDATA SummitAI Server Once in 30 minutes It transfers the Asset data from SUMMIT and ServiceNow. Disc. Data Upload for Normalization ASSET NORMALIZATION AM_NORM_DISC_UPLOAD SummitAI Server Once in every 3 hours This job enables to upload data from the server to the cloud for normalization. Download Data from Normalized Server ASSET NORMALIZATION AM_NORM_DISC_DOWNLOAD SummitAI Server Once in every 3 hours This job downloads the normalized data from the cloud server after the normalization. Once the data is normalized it will download from cloud server and dump in customer DB for generating normalized report. Update Profile Deployment with Recent Assets ASSET MANAGEMENT AM_SYNC_PROFILE_DEPLOY_ASSETS SummitAI Server Once in every 1 hour This job updates the details related to any change in the assets mapped to profile in jobs related to the software deployment profile. Populate License Data from Normalization ASSET MANAGEMENT POPULATE_LICENSEDATA_FROMNORMALIZATION SummitAI Server Once in every week This job populates the values for the Publisher, License Name, Software Version, and Service Pack on SOFTWARE LICENSE CONFIGURATION page. Sync Catalog Information ASSET MANAGEMENT AM_NORM_CATALOG_DOWNLOAD SummitAI Server Once in every week This job populates the software normalized data related to license mapping from the cloud to the local. Software License Utilization Threshold  ASSET SOFTWARE ALERT -m AM_SOFTWARE_UTILIZATION_EXCEEDS SummitAI Server Once in everyday This job sends e-mail alerts to the users when the threshold limit of the software utilization exceeds.  Asset - CMDB Data Sync ASSET MANAGEMENT -m AM_CMDB_SYNC SummitAI Server Once in 30 minutes If this job is running, the data synchronization happens between the Asset Inventory and CMDB. CMDB_AUTOUPDATE_HWSW CMDB -m CMDB_AUTOUPDATE_HWSW SummitAI Server Once in everyday This job automatically updates the variance in the CMDB.

To Configure a Job:

  1. Select Admin > Basic > Infrastructure > Custom Scheduler.

  2. On the CUSTOM SCHEDULER page, click ADD NEW on the ACTIONS panel. Fill in the required details. For more information about the fields on the CUSTOM SCHEDULER page, see Configuring Custom Scheduler#Field Description.

  3. Click SUBMIT. A new job for the selected Job Options is configured.

    CUSTOM SCHEDULER page
    CUSTOM SCHEDULER page


    Figure:  CUSTOM SCHEDULER page

Field Description

The following table describes the fields on the CUSTOM SCHEDULER page:

Fields

Description

Fields

Description

DETAILS

Monitoring Source

Select the monitoring source type.

  • Summit Server: It refers to the machine, where SUMMIT Suite is installed. It is also referred as SUMMIT Centralized Server. Select this option to execute the monitoring operations from the SUMMIT Server.

  • Proxy Server: This is an alternative server. Select this option to execute the monitoring operations from the Proxy Server. Based on the selected option, the Job Options are displayed in the list.

Run at Proxy

If Monitoring Source is selected as Proxy Server, this field is displayed. Lists the Proxy Server names that are configured in the Proxy Agent tool. Select a Proxy Server from which you want to execute the monitoring operations.

Job Name

Type in a job name.

Job Options

Select a job type from the list.

Note: Based on the selected monitoring source type, a set of job options are displayed in this field.

Schedule Type

Select a schedule type from the list.

  • Recurring: If selected, the job is scheduled to repeat at the specified date, time, and frequency.

  • One time: If selected, the job is scheduled to run at the specified date and time, and frequency. The job runs only once.

User ID

Type in the configured Summit Server or Proxy Server User ID using which you want to execute the job. If the User ID is not specified, the job is executed with the system default User ID.

Password

Type in the password of the specified user.

Stop the job if it runs more than

If this option is selected, the selected job comes to a halt after the scheduled time elapses. Even if the job is not completely executed, the job stops. Type in the duration after which the job execution should come to a halt.

FREQUENCY

Occurs

  • If you select Daily, select a value for the Recurs Every list. This indicates the interval at which the job is executed every day. For example, the job can be scheduled to run every 4 hours every day.

  • If you select Weekly, type in a value in the Recurs Every text box and select the days when the job is executed. For example, the job can be scheduled to run every 3 weeks on Sunday.

  • If you select Monthly and select The from the list, indicate which day of the month. For example, the job can be scheduled to run First Sunday of every 2 months. If you select Monthly and select Day from the list, indicate which day of the month. For example, the job can be scheduled to run 5th of  every 2 months.

Daily Frequency

Select a value from the list.

  • Occurs Once At: Select this option to execute the job at the specified time. Select the time from the list.

  • Occurs Every: Select this option to repeat the execution of job at the specified time. Specify the time, Starting At, and Ending At values.

Start Date

Type in the start date for running the job. You can also use the Calendar icon to select an appropriate date.

End Date

If you select End Date, specify the date when the job should stop executing.

No End Date

If you select No End Date, the job continues to execute.

Time Zone

Select a Time Zone from the list.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the CUSTOM SCHEDULER page.

Filters

Click the Filters icon to specify a particular filter criteria to display the jobs. On clicking the Filters icon, the FILTERS pop up page is displayed. Specify the filter criteria and click SEARCH.


Figure:  FILTERS pop-up page

The following table describes the fields on the FILTERS page:

Fields

Description

Fields

Description

Monitoring Source

Select a monitoring source from the list as Summit Server or Proxy Server. Based on the option selected the other fields are displayed on the FILTERS pop-up page.

Run at Proxy

Select a Proxy Server from the list.

Job Options

Select a job option from the list.

Job Name

Select a job name from the list.


SHOW LIST

Click SHOW LIST to display the LIST table showing all the jobs configured in the SUMMIT application.


Figure:  CUSTOM SCHEDULER page:  List of jobs for Custom Scheduler

  • To edit a job details, click the Job Name. Make appropriate changes and click SUBMIT.

    Note:

    When the jobs are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to add a new job.


HISTORY
Click HISTORY to view job details, such as Job Name, Job Status, Job Initiator, Message, Duration, and so on. On clicking the HISTORY icon, the JOB HISTORY pop up page is displayed. Specify the filter criteria and click SEARCH button to view job details. The following table describes the fields on the JOB HISTORY page: 


Figure:  JOB HISTORY page

The following table describes the fields on the JOB HISTORY pop-up page:

Fields

Description

Fields

Description

DETAILS

Job Name

Select the job name from the list.

From Name

Specify the date range for search criteria. You can also click the Calendar icon to select an appropriate date.

To Date

Specify the date range for search criteria. You can also click the Calendar icon to select an appropriate date.

Job Name

Displays the job name.

Job Status

Displays the status of the job.

Last Run Date

Displays the last date and time on which the job was executed.

Job Initiator

Displays the Job Initiator name.

Message

Displays the message of a job.

Duration

Displays the duration taken to execute the scheduled job.


REFRESH JOBS: Click the REFRESH JOBS icon to refresh and display the updated Customer Scheduler list.