Change Record List 1

Owned by Enterprise IT
May 10, 2024
1 min read

SummitAI Service Management Help

Change Management

Report Description

Change Record List displays the CRs with information, such as ID, Registration Time, Description, Status, Category, Change Type, and so on for the time period you specified (and Tenant you selected).

CHANGE RECORD LIST

Figure: CHANGE RECORD LIST

On the table, click the CR ID hyperlink to view the CR details. For information about viewing reports, see Viewing Reports.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the CHANGE RECORD LIST page:

Filters

Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the CHANGE RECORD LIST report.

Figure: CHANGE RECORD LIST Report: FILTERS pop-up window

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export and download the table data to a Microsoft Excel sheet.