Change Record List

In this API,  a field “All” in Approval Status Filter is added specifically for mobile application. This is not supported in Web application. If ‘All’ is selected as the status, then all the records are displayed irrespective of their status. This API response will consist of all the records with different Approval status when parameter value ALL is passed. 

Also, in this API we have introduced to filter the data on Change Category, Classification, and Impact.

With this API it is now possible to:  

  • Quickly display all the change records irrespective of the Approval status. 

To authenticate the below API, see API Authentication and Authorization.

Service Name

HTTP Method

CM_GetChangeRecordList  

POST


Sample Request

{
    "ServiceName": "CM_GetChangeRecordList",
    "objCommonParameters": {
        "_ProxyDetails": {
            "SAASOrgID": "0",
            "LoginUID": 197,
            "RequestType": "mobile",
            "MobileVersion": "5.10.3",
            "Password": "test@123",
            "AuthType": "FORM",
            "ProxyID": 0,
            "OrgID": "1",
            "TokenID": "",
            "ReturnType": "JSON",
            "UserName": "manasa.mahesh@symphonysummit.com"
        },
        "objCM_ParamDetails": {
        "Instance": "Information Technology",
        "Status": "Initial Authorization",
        "TextSearch": "",
        "ApprovalStatusFilter": "Pending for Approval"
    }
    },
    "IsEncryptionEnabled": false
}

Request Parameters 

Parameter NameTypeDescriptionMandatory
Instance

STRING

Name of the Instance. 
For Example: Info

TRUE

Status

STRING

The status of a Change Record (CRs) indicates the stage at which the CR is in its life cycle.

TRUE

ApprovalStatusFilter 

STRING

This filter fetches the records with mentioned Approval status only.  

FALSE

Sample response

Json Format
{
    "Errors": "",
    "Message": "",
    "Output": "",
    "TokenID": "9B993FC8C4644089CC38F986E20A52238A37C7BB2C972002AB07925F906EDBBB22739983E2712B07807EAD5B4BD7EAF3709ACE26052AD12137F31D39DE42A0E60F033355FDA909A70AB9E8294A519C86D42A4E5FC310F3C40DFB7614375D24EC249BCD764208779B148B894F0606EBCEBC16F7910A71B333DFAD393A4AB7A7F411C1AEAF5CDF0DE28490C2E20B182B2E",
    "OrgID": 0,
    "OutputObject": [
        {
            "CR ID": "931",
            "CR NO": "CR931",
            "change_request_id": 931,
            "Logged Time": "2020-02-20 14:03:35",
            "Status": "Initial Authorization",
            "ApprovalStatus": "Forwarded",
            "Category": "Medium",
            "Classification": "Normal",
            "Owner Workgroup": "IT Infrastructure ddd",
            "Impact": "Low",
            "Priority": "P1",
            "Deadline": null,
            "BackoutPlanTested": " ",
            "Description": "",
            "sup_function": "Info",
            "Planned Start Time": null,
            "changetypeid": 1,
            "Change Type": "Normal",
            "Assigned Workgroup": "IT Infrastructure ddd",
            "Sup_Function_Name": "Information Technology",
            "TaskEffortInDays": "0",
            "IsMailProcessPending": null,
            "Information": "",
            "Risk_Id": 11,
            "Impact_Id": 8,
            "Authorize_Status": "",
            "Authorizer_Log": "",
            "Information_Log": "",
            "Configuration_Team_Log": "",
            "Requestor_Id": 216,
            "Actual_Start_Time": null,
            "Actual_End_Time": null,
            "Has_Attachments": false,
            "Downtime_Required": false,
            "Business_Impact_Of_Change_Failure": "",
            "Back_Out_Plan": "",
            "Authorizer_Id": 0,
            "Change_Manager_Log": "",
            "Change_Advisory_Board_Member_Log": "",
            "Post_Implementation_Review": "",
            "Change_Managment_Database_Updated": "",
            "Reviewer_Id": 0,
            "PageSource": false,
            "IsCIUpdation": null,
            "Last_Updated_Datetime": "2022-03-15 12:49:12",
            "ManualEscalationLevelID": null,
            "ManualEscalationDate": null,
            "Criticality_Id": 9,
            "TriggerForChange": null,
            "PlannedPIRDt": null,
            "ActualPIRDt": null,
            "Review_Date": null,
            "DescriptionShort": "",
            "ChangeCategoryID": 0,
            "ChangeCategoryRootIds": null,
            "RequestorName": "Pallavi",
            "CI Ids": null,
            "TotalApprovalLevel": "5",
            "CurrentApprovalLevel": "2",
            "CanApproveOrReject": "True",
            "Planned End Time": null,
            "IsMandatoryFieldForApprover": "0",
            "ApprovalStatuses": "Yes,No,On-Hold,Refer Back To Initiator,Refer Back To Authorization",
            "MandatoryFieldsForLogCR": "Support_Function,Support_Function_Name,Classification,Change_CategoryID,ChangeTypeName(or ChangeTypeId),Requestor_Name(or Requestor_Id),Owner_Workgroup(or Owner_Workgroup_Id)",
            "RequestedBy": 216,
            "RequestedByName": "Pallavi",
            "IsEnableBulkApproval": true,
            "IsDisableCRAuthorization": false,
            "IsDisableCRApproval": false,
            "IsDisableCRCustomerApproval": false,
            "ApprovalType": "CAB",
            "VoteForApproval": "false",
            "Objection": "false",
            "IsInProcessQueue": 0,
            "IsStandardTemplateEnabled": false,
            "Category_Id": 2,
            "ProposedForStandard": false,
            "ROWNUM": "1",
            "TotalRows": 9
        },
        {
            "CR ID": "929",
            "CR NO": "CR929",
            "change_request_id": 929,
            "Logged Time": "2020-02-20 13:49:42",
            "Status": "Initial Authorization",
            "ApprovalStatus": "Forwarded",
            "Category": "Medium",
            "Classification": "Normal",
            "Owner Workgroup": "IT Infrastructure ddd",
            "Impact": "Low",
            "Priority": "P1",
            "Deadline": null,
            "BackoutPlanTested": " ",
            "Description": "",
            "sup_function": "Info",
            "Planned Start Time": null,
            "changetypeid": 1,
            "Change Type": "Normal",
            "Assigned Workgroup": "IT Infrastructure ddd",
            "Sup_Function_Name": "Information Technology",
            "TaskEffortInDays": "0",
            "IsMailProcessPending": null,
            "Information": "",
            "Risk_Id": 11,
            "Impact_Id": 8,
            "Authorize_Status": "",
            "Authorizer_Log": "",
            "Information_Log": "",
            "Configuration_Team_Log": "",
            "Requestor_Id": 197,
            "Actual_Start_Time": null,
            "Actual_End_Time": null,
            "Has_Attachments": false,
            "Downtime_Required": false,
            "Business_Impact_Of_Change_Failure": "",
            "Back_Out_Plan": "",
            "Authorizer_Id": 0,
            "Change_Manager_Log": "",
            "Change_Advisory_Board_Member_Log": "",
            "Post_Implementation_Review": "",
            "Change_Managment_Database_Updated": "",
            "Reviewer_Id": 0,
            "PageSource": false,
            "IsCIUpdation": null,
            "Last_Updated_Datetime": "2022-03-15 12:49:09",
            "ManualEscalationLevelID": null,
            "ManualEscalationDate": null,
            "Criticality_Id": 9,
            "TriggerForChange": null,
            "PlannedPIRDt": null,
            "ActualPIRDt": null,
            "Review_Date": null,
            "DescriptionShort": "",
            "ChangeCategoryID": 0,
            "ChangeCategoryRootIds": null,
            "RequestorName": "manasa",
            "CI Ids": null,
            "TotalApprovalLevel": "5",
            "CurrentApprovalLevel": "2",
            "CanApproveOrReject": "True",
            "Planned End Time": null,
            "IsMandatoryFieldForApprover": "0",
            "ApprovalStatuses": "Yes,No,On-Hold,Refer Back To Initiator,Refer Back To Authorization",
            "MandatoryFieldsForLogCR": "Support_Function,Support_Function_Name,Classification,Change_CategoryID,ChangeTypeName(or ChangeTypeId),Requestor_Name(or Requestor_Id),Owner_Workgroup(or Owner_Workgroup_Id)",
            "RequestedBy": 216,
            "RequestedByName": "Pallavi",
            "IsEnableBulkApproval": true,
            "IsDisableCRAuthorization": false,
            "IsDisableCRApproval": false,
            "IsDisableCRCustomerApproval": false,
            "ApprovalType": "CAB",
            "VoteForApproval": "false",
            "Objection": "false",
            "IsInProcessQueue": 0,
            "IsStandardTemplateEnabled": false,
            "Category_Id": 2,
            "ProposedForStandard": false,
            "ROWNUM": "2",
            "TotalRows": 9
        },
        {
            "CR ID": "611",
            "CR NO": "CR611",
            "change_request_id": 611,
            "Logged Time": "2020-01-28 16:17:45",
            "Status": "Initial Authorization",
            "ApprovalStatus": "Pending for Approval",
            "Category": "Large",
            "Classification": "Normal",
            "Owner Workgroup": "IT Infrastructure ddd",
            "Impact": "Low",
            "Priority": "P1",
            "Deadline": null,
            "BackoutPlanTested": " ",
            "Description": "",
            "sup_function": "Info",
            "Planned Start Time": null,
            "changetypeid": 1,
            "Change Type": "Normal",
            "Assigned Workgroup": "IT Infrastructure ddd",
            "Sup_Function_Name": "Information Technology",
            "TaskEffortInDays": "",
            "IsMailProcessPending": null,
            "Information": "",
            "Risk_Id": 10,
            "Impact_Id": 8,
            "Authorize_Status": "",
            "Authorizer_Log": "",
            "Information_Log": "",
            "Configuration_Team_Log": "",
            "Requestor_Id": 4,
            "Actual_Start_Time": null,
            "Actual_End_Time": null,
            "Has_Attachments": false,
            "Downtime_Required": false,
            "Business_Impact_Of_Change_Failure": "",
            "Back_Out_Plan": "",
            "Authorizer_Id": 16,
            "Change_Manager_Log": "",
            "Change_Advisory_Board_Member_Log": "",
            "Post_Implementation_Review": "",
            "Change_Managment_Database_Updated": "",
            "Reviewer_Id": 0,
            "PageSource": false,
            "IsCIUpdation": null,
            "Last_Updated_Datetime": "2022-03-15 12:48:52",
            "ManualEscalationLevelID": null,
            "ManualEscalationDate": null,
            "Criticality_Id": 9,
            "TriggerForChange": null,
            "PlannedPIRDt": null,
            "ActualPIRDt": null,
            "Review_Date": null,
            "DescriptionShort": "",
            "ChangeCategoryID": 11,
            "ChangeCategoryRootIds": "11",
            "RequestorName": "Manish KK",
            "CI Ids": null,
            "TotalApprovalLevel": "4",
            "CurrentApprovalLevel": "2",
            "CanApproveOrReject": "True",
            "Planned End Time": null,
            "IsMandatoryFieldForApprover": "0",
            "ApprovalStatuses": "Yes,No,On-Hold,Refer Back To Initiator,Refer Back To Authorization",
            "MandatoryFieldsForLogCR": "Support_Function,Support_Function_Name,Classification,Change_CategoryID,ChangeTypeName(or ChangeTypeId),Requestor_Name(or Requestor_Id),Owner_Workgroup(or Owner_Workgroup_Id)",
            "RequestedBy": 4,
            "RequestedByName": "Manish KK",
            "IsEnableBulkApproval": true,
            "IsDisableCRAuthorization": false,
            "IsDisableCRApproval": false,
            "IsDisableCRCustomerApproval": false,
            "ApprovalType": "CAB",
            "VoteForApproval": "false",
            "Objection": "false",
            "IsInProcessQueue": 0,
            "IsStandardTemplateEnabled": false,
            "Category_Id": 3,
            "ProposedForStandard": false,
            "ROWNUM": "3",
            "TotalRows": 9
        },
        {
            "CR ID": "610",
            "CR NO": "CR610",
            "change_request_id": 610,
            "Logged Time": "2020-01-28 16:06:18",
            "Status": "Initial Authorization",
            "ApprovalStatus": "Pending for Approval",
            "Category": "Large",
            "Classification": "Normal",
            "Owner Workgroup": "IT Infrastructure ddd",
            "Impact": "Medium",
            "Priority": "P2test",
            "Deadline": null,
            "BackoutPlanTested": " ",
            "Description": "",
            "sup_function": "Info",
            "Planned Start Time": null,
            "changetypeid": 1,
            "Change Type": "Normal",
            "Assigned Workgroup": "IT Infrastructure ddd",
            "Sup_Function_Name": "Information Technology",
            "TaskEffortInDays": "",
            "IsMailProcessPending": null,
            "Information": "",
            "Risk_Id": 10,
            "Impact_Id": 8,
            "Authorize_Status": "",
            "Authorizer_Log": "",
            "Information_Log": "",
            "Configuration_Team_Log": "",
            "Requestor_Id": 4,
            "Actual_Start_Time": null,
            "Actual_End_Time": null,
            "Has_Attachments": false,
            "Downtime_Required": false,
            "Business_Impact_Of_Change_Failure": "",
            "Back_Out_Plan": "",
            "Authorizer_Id": 16,
            "Change_Manager_Log": "",
            "Change_Advisory_Board_Member_Log": "",
            "Post_Implementation_Review": "",
            "Change_Managment_Database_Updated": "",
            "Reviewer_Id": 0,
            "PageSource": false,
            "IsCIUpdation": null,
            "Last_Updated_Datetime": "2020-01-28 16:08:46",
            "ManualEscalationLevelID": null,
            "ManualEscalationDate": null,
            "Criticality_Id": 8,
            "TriggerForChange": null,
            "PlannedPIRDt": null,
            "ActualPIRDt": null,
            "Review_Date": null,
            "DescriptionShort": "",
            "ChangeCategoryID": 11,
            "ChangeCategoryRootIds": "11",
            "RequestorName": "Manish KK",
            "CI Ids": null,
            "TotalApprovalLevel": "4",
            "CurrentApprovalLevel": "2",
            "CanApproveOrReject": "True",
            "Planned End Time": null,
            "IsMandatoryFieldForApprover": "0",
            "ApprovalStatuses": "Yes,No,On-Hold,Refer Back To Initiator,Refer Back To Authorization",
            "MandatoryFieldsForLogCR": "Support_Function,Support_Function_Name,Classification,Change_CategoryID,ChangeTypeName(or ChangeTypeId),Requestor_Name(or Requestor_Id),Owner_Workgroup(or Owner_Workgroup_Id)",
            "RequestedBy": 4,
            "RequestedByName": "Manish KK",
            "IsEnableBulkApproval": true,
            "IsDisableCRAuthorization": false,
            "IsDisableCRApproval": false,
            "IsDisableCRCustomerApproval": false,
            "ApprovalType": "CAB",
            "VoteForApproval": "false",
            "Objection": "false",
            "IsInProcessQueue": 0,
            "IsStandardTemplateEnabled": false,
            "Category_Id": 3,
            "ProposedForStandard": false,
            "ROWNUM": "4",
            "TotalRows": 9
        },
        {
            "CR ID": "600",
            "CR NO": "CR600",
            "change_request_id": 600,
            "Logged Time": "2020-01-27 18:03:28",
            "Status": "Initial Authorization",
            "ApprovalStatus": "Pending for Approval",
            "Category": "Large",
            "Classification": "Normal",
            "Owner Workgroup": "IT Infrastructure ddd",
            "Impact": "Medium",
            "Priority": "P2test",
            "Deadline": null,
            "BackoutPlanTested": " ",
            "Description": "",
            "sup_function": "Info",
            "Planned Start Time": null,
            "changetypeid": 1,
            "Change Type": "Normal",
            "Assigned Workgroup": "IT Infrastructure ddd",
            "Sup_Function_Name": "Information Technology",
            "TaskEffortInDays": "0",
            "IsMailProcessPending": null,
            "Information": "",
            "Risk_Id": 10,
            "Impact_Id": 8,
            "Authorize_Status": "",
            "Authorizer_Log": "",
            "Information_Log": "",
            "Configuration_Team_Log": "",
            "Requestor_Id": 197,
            "Actual_Start_Time": null,
            "Actual_End_Time": null,
            "Has_Attachments": false,
            "Downtime_Required": false,
            "Business_Impact_Of_Change_Failure": "",
            "Back_Out_Plan": "",
            "Authorizer_Id": 0,
            "Change_Manager_Log": "",
            "Change_Advisory_Board_Member_Log": "",
            "Post_Implementation_Review": "",
            "Change_Managment_Database_Updated": "",
            "Reviewer_Id": 0,
            "PageSource": false,
            "IsCIUpdation": null,
            "Last_Updated_Datetime": "2022-03-15 12:48:51",
            "ManualEscalationLevelID": null,
            "ManualEscalationDate": null,
            "Criticality_Id": 8,
            "TriggerForChange": null,
            "PlannedPIRDt": null,
            "ActualPIRDt": null,
            "Review_Date": null,
            "DescriptionShort": "",
            "ChangeCategoryID": 0,
            "ChangeCategoryRootIds": null,
            "RequestorName": "manasa",
            "CI Ids": null,
            "TotalApprovalLevel": "4",
            "CurrentApprovalLevel": "2",
            "CanApproveOrReject": "True",
            "Planned End Time": null,
            "IsMandatoryFieldForApprover": "0",
            "ApprovalStatuses": "Yes,No,On-Hold,Refer Back To Initiator,Refer Back To Authorization",
            "MandatoryFieldsForLogCR": "Support_Function,Support_Function_Name,Classification,Change_CategoryID,ChangeTypeName(or ChangeTypeId),Requestor_Name(or Requestor_Id),Owner_Workgroup(or Owner_Workgroup_Id)",
            "RequestedBy": 660,
            "RequestedByName": "Manasa Mahesh",
            "IsEnableBulkApproval": true,
            "IsDisableCRAuthorization": false,
            "IsDisableCRApproval": false,
            "IsDisableCRCustomerApproval": false,
            "ApprovalType": "CAB",
            "VoteForApproval": "false",
            "Objection": "false",
            "IsInProcessQueue": 0,
            "IsStandardTemplateEnabled": false,
            "Category_Id": 3,
            "ProposedForStandard": false,
            "ROWNUM": "5",
            "TotalRows": 9
        },
        {
            "CR ID": "592",
            "CR NO": "CR592",
            "change_request_id": 592,
            "Logged Time": "2020-01-26 23:49:17",
            "Status": "Initial Authorization",
            "ApprovalStatus": "Pending for Approval",
            "Category": "Large",
            "Classification": "Normal",
            "Owner Workgroup": "IT Infrastructure ddd",
            "Impact": "Medium",
            "Priority": "P2test",
            "Deadline": null,
            "BackoutPlanTested": " ",
            "Description": "",
            "sup_function": "Info",
            "Planned Start Time": null,
            "changetypeid": 1,
            "Change Type": "Normal",
            "Assigned Workgroup": "IT Infrastructure ddd",
            "Sup_Function_Name": "Information Technology",
            "TaskEffortInDays": "0",
            "IsMailProcessPending": null,
            "Information": "",
            "Risk_Id": 10,
            "Impact_Id": 7,
            "Authorize_Status": "",
            "Authorizer_Log": "",
            "Information_Log": "",
            "Configuration_Team_Log": "",
            "Requestor_Id": 4,
            "Actual_Start_Time": null,
            "Actual_End_Time": null,
            "Has_Attachments": false,
            "Downtime_Required": false,
            "Business_Impact_Of_Change_Failure": "",
            "Back_Out_Plan": "",
            "Authorizer_Id": 0,
            "Change_Manager_Log": "",
            "Change_Advisory_Board_Member_Log": "",
            "Post_Implementation_Review": "",
            "Change_Managment_Database_Updated": "",
            "Reviewer_Id": 0,
            "PageSource": false,
            "IsCIUpdation": null,
            "Last_Updated_Datetime": "2022-03-15 12:48:50",
            "ManualEscalationLevelID": null,
            "ManualEscalationDate": null,
            "Criticality_Id": 8,
            "TriggerForChange": null,
            "PlannedPIRDt": null,
            "ActualPIRDt": null,
            "Review_Date": null,
            "DescriptionShort": "",
            "ChangeCategoryID": 0,
            "ChangeCategoryRootIds": null,
            "RequestorName": "Manish KK",
            "CI Ids": null,
            "TotalApprovalLevel": "4",
            "CurrentApprovalLevel": "2",
            "CanApproveOrReject": "True",
            "Planned End Time": null,
            "IsMandatoryFieldForApprover": "0",
            "ApprovalStatuses": "Yes,No,On-Hold,Refer Back To Initiator,Refer Back To Authorization",
            "MandatoryFieldsForLogCR": "Support_Function,Support_Function_Name,Classification,Change_CategoryID,ChangeTypeName(or ChangeTypeId),Requestor_Name(or Requestor_Id),Owner_Workgroup(or Owner_Workgroup_Id)",
            "RequestedBy": 4,
            "RequestedByName": "Manish KK",
            "IsEnableBulkApproval": true,
            "IsDisableCRAuthorization": false,
            "IsDisableCRApproval": false,
            "IsDisableCRCustomerApproval": false,
            "ApprovalType": "CAB",
            "VoteForApproval": "false",
            "Objection": "false",
            "IsInProcessQueue": 0,
            "IsStandardTemplateEnabled": false,
            "Category_Id": 3,
            "ProposedForStandard": false,
            "ROWNUM": "6",
            "TotalRows": 9
        },
        {
            "CR ID": "487",
            "CR NO": "CR487",
            "change_request_id": 487,
            "Logged Time": "2019-11-12 12:53:47",
            "Status": "Initial Authorization",
            "ApprovalStatus": "Pending for Approval",
            "Category": "Large",
            "Classification": "Emergency",
            "Owner Workgroup": "IT Infrastructure ddd",
            "Impact": "Medium",
            "Priority": "P2test",
            "Deadline": null,
            "BackoutPlanTested": "Yes",
            "Description": "DESCRIPTIONDESCRIPTIONDESCRIPTIONDESCRIPTIONDESCRIPTIONDESCRIPTION",
            "sup_function": "Info",
            "Planned Start Time": "2019-11-19 16:30:00",
            "changetypeid": 3,
            "Change Type": "Emergency",
            "Assigned Workgroup": "\"IT Additional Owner\"",
            "Sup_Function_Name": "Information Technology",
            "TaskEffortInDays": "",
            "IsMailProcessPending": null,
            "Information": "INFORMATIONINFORMATIONINFORMATION",
            "Risk_Id": 2,
            "Impact_Id": 2,
            "Authorize_Status": "",
            "Authorizer_Log": "",
            "Information_Log": "",
            "Configuration_Team_Log": "",
            "Requestor_Id": 216,
            "Actual_Start_Time": null,
            "Actual_End_Time": null,
            "Has_Attachments": false,
            "Downtime_Required": false,
            "Business_Impact_Of_Change_Failure": "INFORMATION",
            "Back_Out_Plan": "",
            "Authorizer_Id": 8,
            "Change_Manager_Log": "",
            "Change_Advisory_Board_Member_Log": "",
            "Post_Implementation_Review": "",
            "Change_Managment_Database_Updated": "",
            "Reviewer_Id": 0,
            "PageSource": false,
            "IsCIUpdation": null,
            "Last_Updated_Datetime": "2022-03-15 12:48:48",
            "ManualEscalationLevelID": null,
            "ManualEscalationDate": null,
            "Criticality_Id": 8,
            "TriggerForChange": null,
            "PlannedPIRDt": null,
            "ActualPIRDt": null,
            "Review_Date": null,
            "DescriptionShort": "DESCRIPTIONDESCRIPTIONDESCRIPTIONDESCRIPTIONDESC...",
            "ChangeCategoryID": 0,
            "ChangeCategoryRootIds": null,
            "RequestorName": "Pallavi",
            "CI Ids": null,
            "TotalApprovalLevel": "3",
            "CurrentApprovalLevel": "2",
            "CanApproveOrReject": "True",
            "Planned End Time": "2019-11-20 16:30:00",
            "IsMandatoryFieldForApprover": "0",
            "ApprovalStatuses": "Yes,No,On-Hold",
            "MandatoryFieldsForLogCR": "Support_Function,Support_Function_Name,Classification,Change_CategoryID,ChangeTypeName(or ChangeTypeId),Requestor_Name(or Requestor_Id),Owner_Workgroup(or Owner_Workgroup_Id)",
            "RequestedBy": 216,
            "RequestedByName": "Pallavi",
            "IsEnableBulkApproval": true,
            "IsDisableCRAuthorization": false,
            "IsDisableCRApproval": false,
            "IsDisableCRCustomerApproval": false,
            "ApprovalType": "CAB",
            "VoteForApproval": "false",
            "Objection": "false",
            "IsInProcessQueue": 0,
            "IsStandardTemplateEnabled": false,
            "Category_Id": 3,
            "ProposedForStandard": false,
            "ROWNUM": "7",
            "TotalRows": 9
        },
        {
            "CR ID": "356",
            "CR NO": "CR356",
            "change_request_id": 356,
            "Logged Time": "2019-09-11 17:26:54",
            "Status": "Initial Authorization",
            "ApprovalStatus": "Pending for Approval",
            "Category": "Small",
            "Classification": "Normal",
            "Owner Workgroup": "IT Infrastructure ddd",
            "Impact": "Low",
            "Priority": "P1",
            "Deadline": null,
            "BackoutPlanTested": " ",
            "Description": "",
            "sup_function": "Info",
            "Planned Start Time": "2019-09-13 00:00:00",
            "changetypeid": 1,
            "Change Type": "Normal",
            "Assigned Workgroup": "\"IT Additional Owner\"",
            "Sup_Function_Name": "Information Technology",
            "TaskEffortInDays": "0",
            "IsMailProcessPending": null,
            "Information": "",
            "Risk_Id": 10,
            "Impact_Id": 7,
            "Authorize_Status": "",
            "Authorizer_Log": "",
            "Information_Log": "",
            "Configuration_Team_Log": "",
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Status and Error Codes

For more information, see Status and Error Messages.