Configuring Approvers

Owned by Enterprise IT
May 10, 2024

SummitAI Service Management Help

Service Catalog Management

You can configure the Approver details for different Service Catalogs under a Workgroup.

To configure Approvers:

  1. Select Catalog > Configuration > Service Catalog Approver. The SERVICE CATALOG APPROVER page is displayed
  2. Select the required Tenant.
  3. Click ADD NEW on the ACTIONS panel.
  4. Select the Workgroup. Type in the name of the Approver in the Approver text box or search for an Approver (see: Searching Users). If you select the Active check box, the Approver becomes an available option in the Approvers list on the other pages of the application.
  5. Click SUBMIT. A new Approver is configured.

    SERVICE CATALOG APPROVER page
    Figure: SERVICE CATALOG APPROVER page

ACTIONS

This section explains all the icons on the ACTIONS panel of the APPROVER page.

SHOW LIST

Click SHOW LIST to display the LIST table showing all the Approvers configured for the selected Tenant.


Figure: SERVICE CATALOG APPROVER page: List of Approvers

  •  To edit details of an Approver, click the name of the Workgroup. Make appropriate changes and click SUBMIT.
  •  To display the inactive Approvers, click the Include Inactive check box.

Note:

When the Approvers are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Approver.