Report your Queries
Please submit any of your queries in this page in table below. Please refer to Known Issues guide to get familiar with expected behaviors before reporting an issue.
Name / Reporter | Query (Explain in brief) | Example/Sample Page/Space | Screenshot (if any) | Additional Notes | MicroGenesis Support Response | Support Ticket (if any) | Â |
|---|---|---|---|---|---|---|---|
Sushmitha | White space in downloaded PDF file (1 page only has 2 lines of content- rest of the page is blank) | Configuring Software License - ELBRUSSP3 - Technical Documentation (atlassian.net) | Â Â | Â | Hi Sushmita | Â | No Fix |
Benila | Underscore appearing in Title and TOC | IT Clinic_SM - ELBRUSSP3 - Technical Documentation (atlassian.net) | Â Â Â | Â | Hi Benila, This is due to the permalinks used in the confluence server instance which are not supported in the confluence cloud. The page link in server instance contains underscore in the URL which will reflect the same in the page title this is expected behaviour. Â | https://support.atlassian.com/requests/PCS-270499
| No Fix |
Benila | Event Management Engine not available in home page | Â | Â | Hi Benila, | Â | Fix | |
Sree | Alignment issues with Release Notes tabs | Change Management_SM - Alps - Technical Documentation (atlassian.net) | Â Â | Â | Hi Sree, | Â | Fix |
Hemanti | Multi-tenancy2 should be only Multi-tenancy. OverviewDA2.1 should be only Overview | https://eitdocs.atlassian.net/wiki/spaces/DA21/pages/23871910 | Â Â | Â | Hi Hemanti, | No Fix | |
Hemanti | On click of the hyperlink of Digital Agent 2.0.5 is showing Page Not Found error. | https://eitdocs.atlassian.net/wiki/spaces/DA21/pages/23871910 Â https://eitdocs.atlassian.net/wiki/display/DA205/OverviewDA205 | Â Error on clicking Digital Agent 2.0.5: Â | Â | Hi Hemanti, I verified the same page in the confluence server it is not present in the on-prem also | Â | Fix |
Sree | If you are using Alps version of SummitAI application and have not purchased the additional licenses for Gamification, you will not be able to use Gamification (see: /wiki/spaces/ALPS/pages/21490608) | Link is not working. Gamification - Denali SP1 - Technical Documentation (atlassian.net) | Â Â | Â | Hi Sree, | Â | Fix |
Hemanti | In some releases, its showing: Concepts1 or Concepts2 Analysts1 Administrators1 | https://eitdocs.atlassian.net/wiki/spaces/DEN/pages/23015654
| Â Â Â | Â | Hi Hemanti, To have different headings than page name it was configured using Permalinks in on-prem. However, the Permalinks feature is not available in cloud. As a result the actual page names are shown as page headings. | No Fix | |
Sushmitha | Content (text) is in blue color, instead of black | API Triggers for Workflows - Serv7 - Technical Documentation (atlassian.net) | Â Â | Â | Hi Sushmita, | Â | Fix |
Sushmitha | Page name in TOC should not have release name | Â Â | Â | Hi Sushmita, | No Fix | ||
Sushmitha | Image is not displayed | Network View - TahoeSP3 - Technical Documentation (atlassian.net) | Â Â | Â | Hi Sushmita, | Â | Fix |
Sushmitha | Extra number displayed after page title | Configuring Classification_1 - ELBRUSSP3 - Technical Documentation (atlassian.net) | Â Â | Â | To have different headings than page name it was configured using Permalinks in on-prem. However, Permalinks feature is not available in cloud. As a result the actual page names are shown as page headings. | No Fix |
Â
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ