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Viewing Conversation Logs
Viewing Conversation Logs
Chilukuri Srinivasa Reddy (Unlicensed)
Shilpa K (Deactivated)
Enterprise IT
Mayuresh Balaji Kamble (Unlicensed)
To view Conversation Logs, follow the below process.
Personas
- SME or Annotator
To View Conversation Logs:
- Login to the application as an SME or Annotator.
- Click Conversation Logs. The Conversation Logs page is displayed with the list of Instances.
Figure: Conversation Logs page - Select the required Instance to view the Conversations list.
Figure: Conversations List page
Field Description
The following table describes the fields on the Conversation Logs page:
Field | Description |
---|---|
Filter Options | |
Start Date | Select the start date for Conversation. Click the Calendar icon to select the date. |
End Date | Select the end date for Conversation. Click the Calendar icon to select the date. |
Action Filter | Select the action(s) from the drop-down list as follows:
|
Intent Filter | Select an Intent from the drop-down list as follows:
|
Columns | |
User Name | Displays the User Name. |
Annotated By | Displays the SME or Annotator name. |
Annotated On (GMT) | Displays the date on which the conversation is Annotated. |
Logged Time (GMT) | Displays the conversation logged time. |
Topic | Displays the type of conversation. |
Tags | Displays the status of the conversation. |
Action | Click the Action icon to view the conversation details. |
Note:
- After specifying the filter criteria, you must click Search button to view the list of conversation logs.
- The user search works with the startsWith mechanism. Also, you can enter the complete keyword and search.