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Digi accordion
titleGeneral

About SummitAI IT Management Suite

Signing In

Describing the User Interface

Alerts and Approvals

Viewing and Updating Your Profile Details

Global Search

Personalizing Pages

Forgot Password

Logging Out

Delegating Role

Signing In As Another User

Switching Tenant

Searching Users

Help File Conventions


Digi accordion
titleConcepts

Document Repository

Global Tenant

Multi-tenancy

Concurrent License Allocation


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expandedtrue
titleAdministrators


Expand
titleBasic


Expand
titleUsers

Adding Users

Viewing User List

Configuring Role Templates

Role Template Menu Configuration_GM

Role Template Other Configuration

Configuring Custom Tabs

Resigned Approver List

Viewing Switch User List

Configuring Switch User

Importing User Details Using Excel_General

Importing User Details from DB_General

Importing Active Directory User Details_General


Expand
titleInfrastructure


Expand
titleTheme Configuration

Configuring Themes

Previewing and Editing Themes


Expand
titleSSO Configuration

SSO Configuration Wizard Gen

SSO ConfigurationsConfiguration: FormsSSO Configuration : SAMLOAuth Gen

23888126

SSO ConfigurationConfigurations: OAuthForms Gen

SSO Configurations: Proxy Gen


Expand
titleForm Builder

Form Builder

Custom Fields

Configuring Custom Fields for Customers

Configuring Custom Fields for Users


Expand
titleCommon Masters

Configuring Common Master Types

Configuring Common Masters

Configuring Geographic Location


Expand
titleWidgets

Configuring Widgets

Configuring Widget Tabs

Configuring Widget Reports

Configuring Widget Report Access


Expand
titleExport/Import

Importing Configurations by Template

Exporting Configurations by File

Importing Configurations by File

Configuring Tenant

Configuring DashboardsConfiguring Domain

Configuring Application Settings

Importing Master Template

Configuring Analysts

Mapping Language Translation

Configuring Workgroups

Report Builder

Configuring Custom Scheduler

Archiving Data

Configuring Periodic Survey

Configuring Simple Mail Transfer Protocol (SMTP)

Configuring Web Services

External Web Service Mapping

Proxy View Admin

Viewing Proxy Server Details

Configuring VLAN

Mapping VLAN to Proxy

Configuring Digital Signature

Configuring ServiceNow


Expand
titleWorkflow

Configuring SR Approval Workflow

Configuring CR Approval Workflow


Expand
titleCustomers

Adding Customers

Viewing Customer List

Configuring Customer SLA Matrix

Configuring Custom Tabs for Customers


Expand
titleVendors

Adding Vendors

Viewing Vendor List



Expand
titleAdvanced


Expand
titleDiscovery and Monitoring

Configuring Vendor MIBs

Discovery Configuration

Configuring Monitoring Accounts

Configuring Scripts

Configuring Scripts Based Monitoring

Configuring SNMP MIB

Configuring SNMP Based Monitoring


Expand
titleDocuments

Configuring Standard Operating Procedures

Viewing Documents

Uploading Documents


Expand
titleNotifications

E-mail Parsing

Configuring MailboxConfiguring Templates for Free-Form E-Mail Type

Configuring Templates for Line E-mail TypeConfiguring Notification Parser

Configuring Notification Templates

Configuring SMS Gateway

Configuring Voice Call Gateway

Configuring Bulletins

Configuring Alerts

Adding Master Configuration

Configuring Conference Call

Configuring Push Notifications


Expand
titleCompliance

Configuring Compliance Profiles

Allocating Compliance Profiles

Agent Contact Information

Viewing Modifying Profile Configuration


Expand
titleProductivity

Configuring Skills Gen

Configuring Skill Category

Configuring Core Competency

Adding Holidays

Expand
titleShift Management

Configuring Shifts

Allocating Shifts

Viewing Shift Roster Gen


Expand
titleEscalations

Configuring Auto Escalations

Configuring Manual Escalations



Expand
titleLicense

License Usage

License Acceptance

License Monitoring

Allocating Concurrent License

Expand
titleGDPR

GDPR

Configuring GDPR

Guide Me


Expand
titlePassword Management

Password Management

Configuring Administrator

Configuring Security Questions

Mapping Security Questions

Configuring Keyword Message

Managing User Account

Status Details Report

User Registration Details Report

Configuring Password Expiry

Password E-mail Audit Log

Creating AD Property

User Registration Details Report

Status Details Report



Tenant Department Customer

Configuring Auto Escalation for Incident By SLA

Configuring Auto Escalation for Incident By Time

Configuring Auto Escalation for SR by Time

Configuring Auto Escalation for SR by SLA

Configuring Mailbox

Proxy View

Configuring Vendor MIBs
digidigi-accordion
titleReports and Dashboards

Viewing Reports

Creating New Reports_Gen

Creating New Dashboards

Creating New Advanced Reports

Discovery Scan Error Report

Summit Audit Log for Login Accounts

SUMMIT Configuration Audit Report

Survey Report

License Trend Report

GDPR Status Report

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titleOthers
Dashboards

Viewing Reports

Creating New BI Report

Creating New BI Dashboard

Discovery Scan Error Report

Summit Audit Log for Login AccountsScripting

SUMMIT Configuration Audit Report

Survey Report

License Trend Report


Security Assertion Markup Language (SAML) is an open standard for exchanging authentication and authorization data between parties, in particular, between an identity provider and a service provider. Using SAML you can enable Single Sign Ons for the following portals:

Expand
titleOkta

If Okta SSO configuration is done for the End Users, the End Users can access the SummitAI application in any of the following ways:

  • From Okta URL: Log into the Okta URL, click the SummitAI icon and access the SummitAI application using the Okta credentials.
    Accessing the SUMMIT application from OKTA URLImage Removed
    Accessing the SummitAI application from OKTA URLImage Added
    Figure: Accessing the SummitAI application from OKTA URL
    Logging into SUMMIT applicationImage Removed

    Logging into SummitAI applicationImage Added
    Figure: Logging into SummitAI application

  • From SummitAI  URL: Specify the SummitAI  URL in the address bar. On the SummitAI login page, click the Okta icon. You are redirected to the Okta URL. Provide the Okta credentials to log into the SummitAI application.

    OKTA icon on SUMMIT Login page
    Figure: OKTA icon on SummitAI Login page

    OKTA Login page
    Figure: OKTA Login page

    Logging into SummitAI application
    Figure: Logging into SummitAI application


    • Note
      titleNote:

      If only Okta is configured, on accessing the SummitAI URL, you are automatically redirected to the Okta URL and on providing Okta credentials, you are logged into the SummitAI application. 

      OKTA Login pageImage Modified
      Figure: OKTA Login page

      Logging into SUMMIT applicationImage Modified
      Figure: Logging into SummitAI application


    • You can also access the SummitAI application by providing the SummitAI credentials. This option is available if Form login configuration is done by the Administrator.

Enabling SSO for SummitAI Using SAML (Okta Configuration)

Expand
titleAdding SummitAI as SAML App

You can add SummitAI as SAML app from the OKTA Console.

  1. Log into OKTA Admin Console. Click Admin. Click Add Applications under Shortcuts menu.
    Image Removed
    Image Added
    Figure: Okta page: Adding SummitAI app

  2. Click Create a new app. The Create a New Application Integration pop-up is displayed. Select the SAML 2.0 option and click Create.
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    Image Added
    Figure: Okta page: SummitAI app integration

  3. Provide the required details under the General Settings and click Next.
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    Figure: Okta page: SummitAI app details

  4. Provide the SAML details under SAML Settings and click Next.
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    Figure: Okta page: SummitAI SAML details


  5. Provide the feedback details under Feedback and click Finish.
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    Image Added
    Figure: Okta page: Feedback


  6. Click View Setup Instructions. Provide the required details.
    Okta setup instructionsImage Removed
    Okta setup instructionsImage Added
    Figure: Okta setup instructions


Expand
titleUpdating SummitAI Details as SAML App

IfSummitAI is already added as a SAML app, you can modify the details as required.

  1. Log into OKTA Admin Console. Click Admin. Click Add Applications under Shortcuts menu.
    Image Removed
    Image Added
    Figure: Okta page: Editing SummitAI app details

  2. Click Apps you created. Select the SummitAI app that you want to update and click Edit.
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    Figure: Okta page: Editing SummitAI app details

  3. Update the required details under the General Settings and click Next.
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    Figure: Okta page: Editing SummitAI app details

  4. Update the SAML details under SAML Settings and click Next.
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    Figure: Okta page: Editing Feedback details

  5. Update the feedback details under Feedback and click Finish.
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    Image Added
    Figure: Okta page: Editing Feedback details

  6. Click View Setup Instructions. Update the required details.
    Image Removed
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    Figure: Okta page: Editing setup instructions


Expand
titleAdding User and Activating Them

You can add the users for whom SSO will be available for the SummitAI SAML app.

  1. Log into OKTA Admin Console. Click Admin. Select People from the Directory menu.
    Adding PeopleImage Removed
    Adding PeopleImage Added
    Figure: Adding People


  2. Click Add Person. The Add Person pop-up is displayed. Provide the details about the user you are adding and click Add Person. If you want to add more users, click Save and Add Another.
    Adding People detailsImage Removed
    Adding People detailsImage Added
    Figure: Adding People details


  3. The added user needs to be activated so that the user can use SSO from OKTA for SummitAI . Click Activate. A confirmation pop-up page is displayed. Click Activate User.
    Activating the added personImage Removed
    Activating the added personImage Added
    Figure: Activating the added person


SSO Configuration in SummitAI (For Okta)

To configure SSO in the SummitAI application for Okta:

  1. Select Admin > Basic > InfrastructureSSO Configuration. The SSO CONFIGURATION page is displayed. Select SAML and click ADD NEW under ACTIONS panel.

    Image Modified
    Figure: SSO Configuration page: Okta

  2. Type in the SSO configuration details. For more information about the fields on the SSO CONFIGURATION page, see Field Description.
  3. Click VALIDATE. The certificate information is displayed if the uploaded certificate is valid. For invalid certificate, an error message is displayed.
  4. Click SUBMIT. The SSO is configured successfully.

    Field Description

    The following table describes the fields on the SSO CONFIGURATION page:

    Field

    Description

    Domain

    Select the domain name from the list. The SAML based authentication will be configured for the selected domain.
    Note: T
    his field is not visible for single domain users.

    URL

    Provide the URL.

    Redirect URL

    Copy the SSO URL details from Okta configuration page and paste the URL details in this text box.

    SSO Type

    Select the SSO Type from the drop-down list.

    Response Attribute

    Select the response attribute from the drop-down list.

    Upload Certificate

    Upload the certificate that you downloaded during the SSO configuration using Okta SAML apps.

    Request Authentication ContextThis field lists the conditions to match the authentication context. In order to create a user, the authentication context must match with the authentication method. The available matching criterion are Better, Exact, Maximum, and Minimum.
    User CreationUpon enabling this checkbox, the user is created if that user is not available in SummitAI database but wants to login into the SummtAI application using Okta authentication method.
    Time Zone

    Select the timezone from the drop-down list. The selected timezone will be assigned to the newly created user.

    Note: This field is displayed only when the User Creation checkbox is enabled.

    Template Name

    Select the role template from the list. The selected role template will be assigned to the newly created user.

    Note: This field is displayed only when the User Creation checkbox is enabled.

    Logo

    Upload an image to be displayed as Google icon.



Expand
titleGoogle

Enabling SSO for SummitAI Using SAML (Google Configuration)

Expand
titleAdding SUMMIT as SAML App

You can add SummitAI as SAML app from the Google Admin Console.

  1. Log into Google Admin Console. Click Apps and select SAML Apps.
    Google App Settings pageImage Removed
    Google App Settings pageImage Added
    Figure: Google App Settings page


  2. Click the Plus icon to enable SSO for SAML application. Click SETUP MY OWN CUSTOM APP.
    Setting up SUMMIT as custom appImage Removed
    Setting up SummitAI as custom appImage Added
    Figure: Setting up SummitAI as custom app


  3. Provide the SSO URL, Entity ID, and download the certificate. Click NEXT.
    Downloading the certificatesImage Removed
    Downloading the certificatesImage Added
    Figure: Downloading the certificates

  4. Provide basic information about the SummitAI application and click NEXT.
    Basic detailsImage Removed
    Basic detailsImage Added
    Figure: Basic details


  5. Provide the Service Provider details and click NEXT.
    Service Provider detailsImage Removed
    Service Provider detailsImage Added
    Figure: Service Provider details


  6. Provide mappings between service provider attributes to available user profile fields. You can also come back later to complete the attribute mapping. Click FINISH.
    Attribute mappingImage Removed
    Attribute mappingImage Added
    Figure: Attribute mapping


Expand
titleUpdating SummitAI Details as SAML App

IfSummitAI is already added a SAML app, you can modify the details as required.

  1. Log into Google Admin Console. Click Apps and select SAML Apps.

    Google App Settings page
    Figure: Google App Settings page

  2. Select the SummitAI SAML app that you want to update.

    Updating SummitAI details
    Figure: Updating SummitAI details

    Updating SummitAI  details
    Figure: Updating SummitAI details

  3. Click the Service Provide Details and the Attribute Mapping sections to modify details in the respective sections.

    Updating Service Provider details
    Figure: Updating Service Provider details


    Updating Attribute Mapping
    Figure: Updating Attribute Mapping


Expand
titleEnabling/ Disabling the SUMMIT SAML App

You can enable or disable the SummitAI SAMP app configuration for all the users or for selected organizations.

  1. Log into Google Admin Console. Click Apps and select SAML Apps.

    Google App Settings page
    Figure: Google App Settings page

  2. All the configured SAML apps are displayed. Click the three dots next to the SummitAI SAML app that you want to enable or disable for users. Select the appropriate option from the options. The available options are ON for everyone, ON for some organizations, and OFF.

    Enabling SUMMIT app
    Figure: Enabling SummitAI app

    Field Descriptions

    Option

    Description

    ON for everyone

    If selected, the SAML app is available to all the users.

    ON for some organizations

    If selected, the SAML app is available to users of the selected organizations

    OFF

    If selected, the SAML app is not available to anybody.



Expand
titleAdding Users

You can add the users for whom SSO will be available for the SummitAI SAML app.

  1. Log into Google Admin Console and select Users from the left menu.

    Adding Users
    Figure: Adding Users

  2. Mouse hover on the Add icon, the available icons are: Invite users, Add multiple users, and Add user.

    Adding Users
    Figure: Adding Users

    Multiple options to add users
    Figure: Multiple options to add users

  • Invite users: Select this option to invite users to use the SummitAI SAML app as SSO from Google. Specify the e-mail ids of the users to whom you want to send the invitation.

    Inviting users
    Figure: Inviting users

    Inviting users
    Figure: Inviting users

  • Add multiple users: Select this option to add multiple users. You can upload a Microsoft Excel sheet with the names of the users and other details (download the template AS.CSV).

    Adding multiple users
    Figure: Adding multiple users

  • Add user: Select this option to a user. Provide the first name, last name, and the e-mail id of the user.

    Adding Single User
    Figure: Adding single user

SSO Configuration in SummitAI (For Google)

To configure SSO in the SummitAI application for Google:

  1. Select Admin > Basic > Infrastructure >SSO Configuration. The SSO CONFIGURATION page is displayed. Select SAML and click ADD NEW under ACTIONS panel.

    Image Modified
    Figure: SSO Configuration page: Google

  2. Type in the SSO configuration details. For more information about the fields on the SSO CONFIGURATION page, see Field Description.
  3. Click VALIDATE. The certificate information is displayed if the uploaded certificate is valid. For invalid certificate, an error message is displayed.
  4. Click SUBMIT. The SSO is configured successfully.

    Field Description

    The following table describes the fields on the SSO CONFIGURATION page:

    Field

    Description

    Domain

    Select the domain name from the list. The SAML based authentication will be configured for the selected domain.
    Note: This field is not visible for single domain users.

    URL

    Provide the URL.

    Redirect URL

    Copy the SSO URL details from Google configuration page and paste the URL details in this text box.

    SSO Type

    Select the SSO Type from the drop-down list.

    Response Attribute

    Select the response attribute from the drop-down list.

    Upload Certificate

    Upload the certificate that you downloaded during the SSO configuration using Google SAML apps.

    Request Authentication ContextThis field lists the conditions to match the authentication context. In order to create a user, the authentication context must match with the authentication method. The available matching criterion are Better, Exact, Maximum, and Minimum.
    User CreationUpon enabling this checkbox, the user is created if that user is not available in SummitAI database but wants to login into the SummtAI application using Google SAML authentication method.
    Time Zone

    Select the timezone from the drop-down list. The selected timezone will be assigned to the newly created user.

    Note: This field is displayed only when the User Creation checkbox is enabled.

    Template Name

    Select the role template from the list. The selected role template will be assigned to the newly created user.

    Note: This field is displayed only when the User Creation checkbox is enabled.

    Logo

    Upload an image to be displayed as Google icon.



Expand
titlePing Federate


Expand
titlePrerequisites to be performed in Ping Federate Server
  1. Login to Ping Federate server.
    Ping Federate Login ScreenImage Removed
    Ping Federate Login ScreenImage Added
    Figure: Ping Federate Login Screen

  2. On the Identity Provider tab, under SP Connections section, click Create New.
    Identity Provider tabImage Removed
    Identity Provider tabImage Added
    Figure: Identity Provider tab

  3. On the SP Connection section, configure the tabs as follows:

    Expand
    titleConnection Type

    SP Connection _ Connection TypeImage RemovedSP Connection _ Connection TypeImage Added
    Figure: SP Connection _ Connection Type


    Expand
    titleConnection Options

    SP Connection _ Connection OptionsImage RemovedSP Connection _ Connection OptionsImage Added
    Figure: SP Connection _ Connection Options


    Expand
    titleImport Metadata

    If you have a Metadata URL or FILE, select the respective options and provide the information. If you do not have an URL or a FILE, Select NONE.

    SP Connection _ Import MetadataImage RemovedSP Connection _ Import MetadataImage Added
    Figure: SP Connection _ Import Metadata


    Expand
    titleGeneral Info

    On the General Info tab, specify the PARTNER'S ENTITY IDCONNECTION NAME, and the BASE URL. Select the LOGGING MODE as STANDARD.

    SP Connection _ General InfoImage RemovedSP Connection _ General InfoImage Added
    Figure: SP Connection _ General Info


    Expand
    titleBrowser SSO

    On the Browse SSO tab, click Configure Browse SSO.

    SP Connection _ Browse SSOImage RemovedSP Connection _ Browse SSOImage Added
    Figure: SP Connection _ Browse SSO

    Expand
    titleSAML Profiles

    On the SAML Profiles section, select IDP-INITAIATED SSO.

    SAML PROFILESImage RemovedSAML PROFILESImage Added
    Figure: SAML PROFILES


    Expand
    titleAssertion Lifetime

    Assertion Lifetime tabImage RemovedAssertion Lifetime tabImage Added
    Figure: Assertion Lifetime tab


    Expand
    titleAssertion Creation

    On the Assertion Creation tab, click Configure Assertion Creation.

    Configure AssertionImage RemovedConfigure AssertionImage Added
    Figure: Configure Assertion


    Expand
    titleProtocol Settings

    On the Protocol Settings tab, click Configure Protocol Settings.

    Protocol Settings tabImage RemovedProtocol Settings tabImage Added
    Figure: Protocol Settings tab

    Expand
    titleAssertion Consumer Service URL

    Select Binding as POST and specify the Endpoint URL as /Summit_SAMLResponse.aspx.

    Assertion Consumer Service URLImage RemovedAssertion Consumer Service URLImage Added
    Figure: Assertion Consumer Service URL


    Expand
    titleSignature Policy

    Select ALWAYS SIGN THE SAML ASSERTION and click Next.

    Signature PolicyImage RemovedSignature PolicyImage Added
    Figure: Signature Policy


    Expand
    titleEncryption Policy

    Encryption PolicyImage RemovedEncryption PolicyImage Added
    Figure: Encryption Policy


    Expand
    titleSummary

    SummaryImage RemovedSummaryImage Added
    Figure: Summary



    Expand
    titleSummary

    On the Summary tab, click Done. You will redirected to SP Connection Page.

    Browser SSO _ SummaryImage RemovedBrowser SSO _ SummaryImage Added
    Figure: Browser SSO _ Summary



    Expand
    titleCredentials

    Click Configure Credentials.

    CredentialsImage RemovedCredentialsImage Added
    Figure: Credentials

    Expand
    titleDigital Signature Settings

    Click Manage Certificates and configure Signing Certificate.

    Digital Signature SettingsImage RemovedDigital Signature SettingsImage Added
    Figure: Digital Signature Settings


    Expand
    titleSummary

    On the Summary tab, click Done. You will be redirected to SP Connection page.

    Credentials SummaryImage RemovedCredentials SummaryImage Added
    Figure: Credentials Summary



    Expand
    titleActivation & Summary

    Select the Connection Status as Active and click Save.

    SP Connection _ SummaryImage RemovedSP Connection _ SummaryImage Added
    Figure: SP Connection _ Summary


  4. Click Server Configuration and then click Metadata Export under ADMINISTRATIVE FUNCTIONS.

    Expand
    titleMetadata Role

    Metadata RoleImage RemovedMetadata RoleImage Added
    Figure: Metadata Role


    Expand
    titleMetadata Mode

    Metadata ModeImage RemovedMetadata ModeImage Added
    Figure: Metadata Mode


    Expand
    titleConnection Metadata

    Select the configured SP Connection from the drop-down list.

    Connection MetadataImage RemovedConnection MetadataImage Added
    Figure: Connection Metadata

    Expand
    titleMetadata Signing

    Select the Signing Certificate from the drop-down list.

    Metadata SigningImage RemovedMetadata SigningImage Added
    Figure: Metadata Signing


    Expand
    titleExport & Summary

    On the Export & Summary tab, click Export and then click Done. An XML file is downloaded.

    Image RemovedImage Added
    Figure: Export & Summary



    Note
    titleNote:
    • Redirect URL : Select Identity Provider > SP CONNECTIONS. Click the SP Connection that you have configured. The SSO Application Endpoint displayed here is the Redirect URL to be entered in SummitAI Application. 
      Redirect URL - SampleImage RemovedRedirect URL - SampleImage Added
      Figure: Redirect URL - Sample

    • Upload Certificate : The Certificate is available in the Metadata file, under the tag <ds:X509Certificate>. Copy this data and enter under Upload Certificate section.



Expand
titleConfiguration in SummitAI Application

SSO Configuration in SummitAI (For Ping Federate)

To configure SSO in the SummitAI application:

  1. Select Admin > Basic > InfrastructureSSO Configuration. The SSO CONFIGURATION page is displayed. Select SAML and click ADD NEW under ACTIONS panel.

    Image Modified
    Figure: SSO Configuration page: Ping Federate

  2. Type in the SSO configuration details. For more information about the fields on the SSO CONFIGURATION page, see Field Description.
  3. Click VALIDATE. The certificate information is displayed if the uploaded certificate is valid. For invalid certificate, an error message is displayed.
  4. Click SUBMIT. The SSO is configured successfully.

Field Description

The following table describes the fields on the SSO CONFIGURATION page:

FieldDescription
Domain

Select the domain name from the list. The SAML based authentication will be configured for the selected domain.
Note: This field is not visible for single domain users.

URLProvide the URL.
Redirect URLCopy the SSO URL details from Ping Federate configuration page and paste the URL details in this text box.
SSO TypeSelect the SSO Type from the drop-down list.
Response AttributeSelect the response attribute from the drop-down list.
Upload CertificateUpload the certificate that you downloaded during the SSO configuration using Ping Federate SAML apps.
Request Authentication ContextThis field lists the conditions to match the authentication context. In order to create a user, the authentication context must match with the authentication method. The available matching criterion are Better, Exact, Maximum, and Minimum.
User CreationUpon enabling this checkbox, the user is created if that user is not available in SummitAI database but wants to login into the SummtAI application using SAML PingFederate authentication method.
Time Zone

Select the timezone from the drop-down list. The selected timezone will be assigned to the newly created user.

Note: This field is displayed only when the User Creation checkbox is enabled.

Template Name

Select the role template from the list. The selected role template will be assigned to the newly created user.

Note: This field is displayed only when the User Creation checkbox is enabled.

LogoUpload an image to be displayed as Ping Federate icon.




Expand
titleADFS


Expand
titlePrerequisites to be performed in ADFS
  1. Login to your ADFS account. On the Start screen, in the Search bar type in ADFS Management. Click ADFS Management.
    ADFS Start screenImage Removed
    ADFS Start screenImage Added
    Figure: ADFS Start screen

  2. Under Trust Relationships, click Relying Party Trusts and then click Add Relying Party Trust.
    Add Relying Party TrustImage Removed
    Add Relying Party TrustImage Added
    Figure: Add Relying Party Trust

  3. On the Welcome tab of Add Relying Party Trust Wizard, click Start.
    Welcome tabImage Removed
    Welcome tabImage Added
    Figure: Welcome tab

  4. On the Select Data Source tab, select Enter data about the relying party manually.
    Select Data Source tabImage Removed
    Select Data Source tabImage Added
    Figure: Select Data Source tab

  5. On the Specify Display Name tab, specify a Display name and click Next.
    Specify Display Name tabImage Removed
    Specify Display Name tabImage Added
    Figure: Specify Display Name tab

  6. On the Choose Profile tab, select ADFS Profile and click Next.
    Choose Profile tabImage Removed
    Choose Profile tabImage Added
    Figure: Choose Profile tab

  7. On the Configure Certificate tab, click Next.
  8. On the Configure URL tab, Select Enable Support for the SAML 2.0 Web SSO Protocol.

    Configure URL tabImage Removed


    Configure URL tabImage Added
    Figure: Configure URL tab

    Note
    titleNote:

    For Mobile App Relying party SAML 2.0 SSO service URL should be:

    https://customer.domain.com/SSO/MobileSAMLResponse.aspx



  9. On the Configure Identifiers tab, specify a Relying Party trust identifier and click Next.
    Configure Identifiers tabImage Removed
    Configure Identifiers tabImage Added
    Figure: Configure Identifiers tab

  10. Configure Multi-factor Authentication Now
    Configure Multi-factor Authentication NowImage Removed
    Configure Multi-factor Authentication NowImage Added
    Figure: Configure Multi-factor Authentication Now

  11. Choose Issuance Authorization Rules
    Choose Issuance Authorization Rules tabImage Removed
    Choose Issuance Authorization Rules tabImage Added
    Figure: Choose Issuance Authorization Rules tab

  12. Ready to Add Trust
    Ready to Add Trust tabImage Removed
    Ready to Add Trust tabImage Added
    Figure: Ready to Add Trust tab

  13. Finish
    Finish tabImage Removed
    Finish tabImage Added
    Figure: Finish tab

  14. Click Add Rule and Choose Claim Rule as Send LDSP Attributes as Claims on the Edit Claim Rules for ADFSSAML window.
    Add RuleImage Removed
    Add RuleImage Added
    Figure: Add Rule

  15. On the Choose Rule Type section, select Claim Rule Template as Send LDAP Attributes as Claims.
    Choose Rule TypeImage Removed
    Choose Rule TypeImage Added
    Figure: Choose Rule Type

  16. Specify the details in Configure Claim Rule tab as shown in the image below and click Finish.
    Configure Claim RuleImage Removed
    Configure Claim RuleImage Added
    Figure: Configure Claim Rule

    Note
    titleNote::

    SummitAI Application uses Email of the user as a login ID. For this to work, you need to set up the Email as the NameID on the SAML login request. This can be achieved by setting up a Transform Rule.


  17. Click Add Rule again, choose Transform an Incoming Claim and click Next.
    Choose Rule Type tabImage Removed
    Choose Rule Type tabImage Added
    Figure: Choose Rule Type tab

  18. Setup Email ID to be sent as NameID as shown below and click Finish.
    Configure Claim RuleImage Removed
    Configure Claim RuleImage Added
    Figure: Configure Claim Rule

  19. On the ADFS Management window, right click on the Relying Party for SummitAI and choose properties. Under the Advanced tab, choose SHA­-256 as the Secure Hash Algorithm.
    Secure hash AlgorithmImage Removed
    Secure hash AlgorithmImage Added
    Figure: Secure hash Algorithm

  20. On the ADFS Management Window, choose Services > Certificates and double click Token Signing Certificate, which will give you an option copy to file. By doing this, you will be able to export the X509 certificate from the raw file.
    Certificates SectionImage Removed
    Certificates SectionImage Added
    Figure: Certificates Section

  21. Select the format as shown below.
    Export File FormatImage Removed
    Export File FormatImage Added
    Figure: Export File Format


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titleConfiguration in SummitAI Application

SSO Configuration inSummitAI (For ADFS)

To configure SSO in the SummitAI application:

  1. Select Admin > Basic > Infrastructure > SSO Configuration. The SSO CONFIGURATION page is displayed. Select SAML and click ADD NEW under ACTIONS panel.

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    Figure: SSO Configuration page: ADFS

  2. Type in the SSO configuration details. For more information about the fields on the SSO CONFIGURATION page, see Field Description.
  3. Click VALIDATE. The certificate information is displayed if the uploaded certificate is valid. For invalid certificate, an error message is displayed.
  4. Click SUBMIT. The SSO is configured successfully.

Field Description

The following table describes the fields on the SSO CONFIGURATION page:

Field

Description

Domain

Select the domain name from the list. The SAML based authentication will be configured for the selected domain.
Note: This field is not visible for single domain users.

URL

Provide the URL.

Redirect URL

Copy the SSO URL details from ADFS configuration page and paste the URL details in this text box.

SSO Type

Select the SSO Type from the drop-down list.

Response Attribute

Select the response attribute from the drop-down list.

Upload Certificate

Upload the certificate that you downloaded during the SSO configuration using ADFS SAML apps.

Request Authentication ContextThis field lists the conditions to match the authentication context. In order to create a user, the authentication context must match with the authentication method. The available matching criterion are Better, Exact, Maximum, and Minimum.
User CreationUpon enabling this checkbox, the user is created if that user is not available in SummitAI database but wants to login into the SummtAI application using ADFS SAML authentication method.
Time Zone

Select the timezone from the drop-down list. The selected timezone will be assigned to the newly created user.

Note: This field is displayed only when the User Creation checkbox is enabled.

Template Name

Select the role template from the list. The selected role template will be assigned to the newly created user.

Note: This field is displayed only when the User Creation checkbox is enabled.

Logo

Upload an image to be displayed as ADFS icon.



ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the SSO CONFIGURATION page.

SHOW LIST

Click SHOW LIST to display the LIST table showing the SSO configured in the SummitAI application for SAML.


Figure: SSO Configuration: SAML

Filters

On the FILTERS pop-up page, select a domain name from the list and then click SUBMIT. A list of SAML based authentications configured for the selected domain is displayed.

FILTERS Pop-up page
Figure: FILTERS Pop-up page

ADD NEW

Click ADD NEW to configure a new SAML based authentication for a domain. 

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