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titleGeneral

About SummitAI IT Management Suite

Signing In

Describing the User Interface

Alerts and Approvals

Viewing and Updating Your Profile Details

Global Search

Personalizing Pages

Forgot Password

Logging Out

Delegating Role

Signing In As Another User

Switching Tenant

Searching Users

Help File Conventions


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titleConcepts

Document Repository

Global Tenant

Multi-tenancy

Concurrent License Allocation


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titleAdministrators


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titleBasic


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titleUsers

Adding Users

Viewing User List

Configuring Role Templates

Role Template Menu Configuration_GM

Role Template Other Configuration

Configuring Custom Tabs

Resigned Approver List

Viewing Switch User List

Configuring Switch User

Importing User Details Using Excel_General

Importing User Details from DB_General

Importing Active Directory User Details_General


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titleInfrastructure


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titleTheme Configuration

Configuring Themes

Previewing and Editing Themes


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titleSSO Configuration

SSO Configuration: OAuth Gen

SSO Configuration : SAML Gen

SSO Configurations: Forms Gen

SSO Configurations: Proxy Gen


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titleForm Builder

Form Builder

Custom Fields

Configuring Custom Fields for Customers

Configuring Custom Fields for Users


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titleCommon Masters

Configuring Common Master Types

Configuring Common Masters

Configuring Geographic Location


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titleWidgets

Configuring Widgets

Configuring Widget Tabs

Configuring Widget Reports

Configuring Widget Report Access


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titleExport/Import

Importing Configurations by Template

Exporting Configurations by File

Importing Configurations by File

Configuring Tenant

Configuring Domain

Configuring Dashboards

Configuring Application Settings

Importing Master Template

Configuring Analysts

Mapping Language Translation

Configuring Workgroups

Report Builder

Configuring Custom Scheduler

Archiving Data

Configuring Periodic Survey

Configuring Simple Mail Transfer Protocol (SMTP)

Configuring Web Services

External Web Service Mapping

Proxy View

Viewing Proxy Server Details

Configuring VLAN

Mapping VLAN to Proxy

Configuring Digital Signature

Configuring ServiceNow


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titleWorkflow

Configuring SR Approval Workflow

Configuring CR Approval Workflow


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titleCustomers

Adding Customers

Viewing Customer List

Configuring Customer SLA Matrix

Configuring Custom Tabs for Customers


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titleVendors

Adding Vendors

Viewing Vendor List



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titleAdvanced


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titleDiscovery and Monitoring

Configuring Vendor MIBs

Discovery Configuration

2755842721477107

Configuring Scripts

Configuring Scripts Based Monitoring

Configuring SNMP MIB

Configuring SNMP Based Monitoring


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titleDocuments

Configuring Standard Operating Procedures

Viewing Documents

Uploading Documents


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titleNotifications

E-mail Parsing

Configuring Mailbox

Configuring Notification Parser

Configuring Notification Templates

Configuring SMS Gateway

Configuring Voice Call Gateway

Configuring Bulletins

Configuring Alerts

Adding Master Configuration

Configuring Conference Call

Configuring Push Notifications


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titleCompliance

Configuring Compliance Profiles

Allocating Compliance Profiles

Agent Contact Information

Viewing Modifying Profile Configuration


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titleProductivity

Configuring Skills Gen

Configuring Skill Category

Configuring Core Competency

Adding Holidays

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titleShift Management

Configuring Shifts

Allocating Shifts

Viewing Shift Roster Gen


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titleEscalations

Configuring Auto Escalations

Configuring Manual Escalations



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titleLicense

License Usage

License Acceptance

License Monitoring

Allocating Concurrent License


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titleGDPR

GDPR

Configuring GDPR

Guide Me


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titlePassword Management

Password Management

Configuring Administrator

Configuring Security Questions

Mapping Security Questions

Configuring Keyword Message

Managing User Account

Configuring Password Expiry

Status Details Report

User Registration Details Report

Configuring Password Expiry

Password E-mail Audit Log

Creating AD Property



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titleReports and Dashboards

Viewing Reports

Creating New BI Report

Creating New BI Dashboard

Discovery Scan Error Report

Summit Audit Log for Login Accounts

SUMMIT Configuration Audit Report

Survey Report

License Trend Report

GDPR Status Report


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titleOthers

Tenant Department Customer

Configuring Auto Escalation for Incident By SLA

Configuring Auto Escalation for Incident By Time

Configuring Auto Escalation for SR by Time

Configuring Auto Escalation for SR by SLA

Configuring Mailbox

Proxy View

Configuring Vendor MIBs

Summit Audit Log for Login Accounts Gen

Scripting



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The Monitoring Accounts are the user accounts who have administrative rights to access the Windows Server. You can configure Monitoring Accounts for users for a specific Tenant.

To configure Monitoring Account:

  1. Select Admin > Advanced > Discovery & Monitoring > Monitoring Account.
  2. On the MONITORING ACCOUNT page, click ADD NEW on the ACTIONS panel.
  3. Select the Tenant and type in the new Monitoring Account details. For more information about the field on the MONITORING ACCOUNT page, see 27558427 21477107.
  4. Click SUBMIT. A new Monitoring Account is configured.

    MONITORING ACCOUNT page
    Figure:  MONITORING ACCOUNT page

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Field Description
Field Description
FIELD DESCRIPTION

The following table describes the fields on the MONITORING ACCOUNT page:

Fields

Description

DETAILS

Used For

Select the protocol used for monitoring.

Domain

Type in the domain name to which the user belongs.

User Name

Type in the user name of the User to whom you want to provide the administrative rights to access the Windows server machines.

Password

Type in the password.

Re-enter Password

Re-enter the password.

Description

Type in a brief description about the user or the purpose of adding Monitoring Account or any warning message. For example, you can create a user to access data from a group of critical servers, you can add a message like “Do not delete this user name”.

Is Sudo

This check box should be selected only for the Sudo accounts. If selected for an account, which is not Sudo, the discovery results may not be as expected.

For more information, refer to How to Enable Sudo Access.

Active

Indicates the status set for the Monitoring Account.

  • If selected, the Monitoring Account is enabled.
  • If not selected, the Monitoring Account becomes inactive.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the MONITORING ACCOUNT page.

Filters

Click the Filters icon to select a value for the Used For list. Click SUBMIT.

FILTERS pop-up page
Figure: FILTERS pop-up page

SHOW LIST

Click SHOW LIST to display the LIST table showing all the Monitoring Accounts configured in the SUMMIT application for the selected Tenant.

 

 Figure: MONITORING ACCOUNT page: List of monitoring accounts

  • To edit a Monitoring Account configuration, click User Name. Make appropriate changes and click SUBMIT.
Note
titleNote:

When the Monitoring Accounts are displayed under the LIST table, the ADD NEW action is displayed on the ACTIONS panel. Click ADD NEW to configure a new Monitoring Account.

HISTORY

Click the HISTORY icon to view the change history details of the Monitoring Account.


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truenoneRelease Noteshttp://summitconfluence.symphonysummit.com:8090/display/PD/SUMMIT+Release+NotestruenoneInstallation Guide http://summitconfluence.symphonysummit.com:8090/display/PD/Installation+GuidetruenoneOther Documents http://summitconfluence.symphonysummit.com:8090/display/PD/Other+Documents