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You can add Users and give them access to the application. You can provide general details about the Users and also assign Role Templates to them. The Role Templates define the menu and submenu access, access to specific Tenants, and so on. Each User should be mapped to a Domain, and the tenant they need access to should also be mapped to the same Domain. For more information, about Role Template page, see Configuring Role Templates.
To add new Users:
Select Admin > Basic > Users > User List. The USER LIST page is displayed.Image Removed
Figure: USER LIST page
On the USER LIST page, on the ACTIONS panel, click Filters and specify the Domain and other filter criteria, and then click ADD NEW.
The NEW USER page is displayed.
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Figure: NEW USER page
On the NEW USER page, on the left section, type in the new User details as described in the following table:
Field
Description
Employee ID
Type in the employee identification number of the User.
User Name
Type in the name of the User.
E-mail ID
Type in the e-mail address of the User.
Customer
Lists the configured Customers. Select the Customer name of the User.
Location
Lists the configured Locations. Select the Location name of the User.
User Category
Select the category of the User:
- End User
- Service Account
Type in the other required details under the GENERAL, ACCESS, and INCIDENT tabs. For more information about the on the NEW USER page, see Field Description.
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To add new Users:
- Select Admin > Basic > Users > User List. The USER LIST page is displayed.
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Figure: USER LIST page - On the USER LIST page, on the ACTIONS panel, click Filters and specify the Domain and other filter criteria, and then click ADD NEW.
The NEW USER page is displayed.
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Figure: NEW USER page On the NEW USER page, on the left section, type in the new User details as described in the following table:
Field
Description
Employee ID
Type in the employee identification number of the User.
User Name
Type in the name of the User.
E-mail ID
Type in the e-mail address of the User.
Customer
Lists the configured Customers. Select the Customer name of the User.
Location
Lists the configured Locations. Select the Location name of the User.
User Category
Select the category of the User:
- End User
- Service Account
Type in the other required details under the GENERAL, ACCESS, and INCIDENT tabs. For more information about the on the NEW USER page, see Field Description.
- Click SUBMIT. A new User is configured.
Field Description
This section describes the fields on the NEW USER page.
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You can provide the general information about the User, such as user level, designation, manager, contact number, User Type allocation, and so on under the GENERAL tab.
The following table describes the fields under the GENERAL tab of the NEW USER page:
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You can define the access details for the User under the ACCESS tab. Provide the login details for the User and also assign Role Templates to the User. Based on the Role Templates assigned to the User, User has access to the specific menus and submenus, Tenants, Customers, and Locations. For more information about Role Templates, see Configuring Role Templates.
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You can view the Incidents raised by the User for each Category under the INCIDENT tab. The following table describes the fields under the INCIDENT tab of the NEW USER page:
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If configured, the custom tabs for the Customer are also displayed in addition to the above tab. For information about configuring Custom Tabs, see Configuring Custom Tabs.
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the NEW USER page.
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Click SHOW LIST to display the LIST table showing all the Users configured in the SummitAI application. For more information about viewing Users, see Viewing User List.
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Click USER TEMPLATE MAPPING to view the Role Templates that are mapped to the User whom you added.
This section explains all the icons displayed on the ACTIONS panel of the ROLE TEMPLATE page. Filters Click Filters to search a specific user for the role template. Click SUBMIT to get the search results.
USER TEMPLATE MAPPING Click USER TEMPLATE MAPPING to view the mapped role templates for all the users. The USER TEMPLATE MAPPING page is displayed. EXPORT TO EXCEL Click EXPORT TO EXCEL to export the role template details displayed on the page to a Microsoft Excel sheet. EXPORT ALL Click EXPORT ALL to export all the records to a Microsoft Excel sheet. |
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Click Filters to display all the Users configured in the SummitAI application. On the FILTERS pop-up page, select the Customer and Location from the respective list. You can also search for a specific User by typing the name of the User in the Search User field. Click SUBMIT.
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References
- To view User list, see Viewing User List.
- For configuring Role Templates, see Configuring Role Templates.
- For configuring menus for Role Templates, see Role Template Menu Configuration_GM.
- For configuring other configuration details for Role Templates, see Role Template Other Configuration.
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