Previous Versions: << Sierra << Sierra HF01 << Sierra SP1 << Sierra SP1 HF01 << Sierra SP1 HF02 << Sierra SP1 HF03 << Denali << Denali HF01 << Denali HF02 << Denali SP1 << Denali SP1 HF01 << Denali SP1 HF02 << Denali SP1 HF03 << Denali SP1 HF04 << Denali SP1 HF05 << Denali SP1 HF06 << Denali SP1 HF07 << Denali SP1 HF08<< DENALI SP1 HF09
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What's New?The SUMMITAI Release Notes Denali SP1 HF10 provides improvement details, customer fixed issues, and known issues in the current release. Many of these improvements are incorporated based on customer feedback and inputs. We thank you for your valuable feedback and time.
Improvements
SummitAI Service Management
Available Column list enhancement - Service Request LIST Page
Now, Catalog option will be available under list of Available Columns in Configure Columns section.
- Navigate to Request> User > Manage Service Requests > Service Request List.
- Click on Configure Column section on Service Request List page.
- Catalog option is available under the list.
Auto-fill Control of Configuration Item
Earlier, the Configuration Item field was displayed as a drop-down on the NEW INCIDENT page, and all the associated CIs were listed in the drop-down list. This was slowing down the incident logging process. As a part of enhancement, now the control of the Configuration Item field is changed from the drop-down to autofill. It enables the user to type and search the CI name and helps in optimizing the Application performance.
Figure: New Incident Page
Prerequisites:
- Make sure Configuration Item check box is enabled on the Log Incident Page (Incident > Configuration > Incident Masters).
We have fixed few customer reported issues in this release. For information about the bug fixes in this release, see Customer Fixed Issues and Known Issues.