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Service Management

Reg_Time Based on Authentication User Time Zone (#SR29276)

Earlier, the following APIs were returning the Reg_Time (Log Time) value in UTC format.

APIs/Service Names:

1. IM_GetIncidentDetailsAndChangeHistory
2. SR_GetSRDetailsAndChangeHistory

Now, the APIs are returning the Reg_Time (Log Time) value in Authentication User Time Zone format.

Multivalued Attributes for IM Log or Update Incident API

Now, you can add multivalued attribute using the existing IM_LogOrUpdateIncident API for Incident Management.

Platform

Request Type and Header Details in Server-Side Ajax call

Now, while making an Ajax call with sensitive information (using server-side call, not a direct call with browser), you can include the following parameters.

1. Request Type (Get or Post) (requestType)
2. Pass Header Details (headers)

var JsonWsparams ="{\"url\":\"#url#\",\"method\":\"#method#\",\"params\":\"#params#\",\"requestType\":\"#requestType#\",\"headers\":\"{\\\"Authorization\\\":\\\"#Authorization#\\\"}\"}"