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IT Operations Management

Enhanced Network and Drawing Board Views

Previously, SummitAI Product Suite leverages Adobe Flash Player to provide interactive user interfaces. Adobe announced that it intends to move its Flash technology to end-of-life status and it will cease to update and distribute the Flash Player at the end of 2020.

Now, SummitAI leverages the vis.js to provide the continuous interactive user interface. The following pages of the IT Operations Management are improved using the vis.js:

• Network View
• Creating Views from Drawing Board
• Editing Network Device Details

SummitAI Mobile App

Delegator User SR Summary Count

Now, the user (Delegate) can view the count of SRs Pending for Approval, Approved, Rejected, Forwarded, On Hold, and Referred Back of another user (Delegator). Also, the user (Delegate) can Approve or Reject or Refer Back or On Hold or Forward the SRs of the user (Delegator).

Improvements

Enhanced Approve SR Status Summary Counts Mobile Application API 2

Now, the UserID parameter is included in the Approve SR Status Summary Counts API. Using this parameter, you can add specific UserID of an user. Based on user id the Approve SR Status Summary counts displayed in response.