Reverting Back to Previous Version

Owned by Chilukuri Srinivasa Reddy (Unlicensed)
Last updated: Apr 23, 2024 by Mayuresh Balaji Kamble (Unlicensed)Version comment
1 min read

SummitAI Service Management Help

Configuration Management Database

What does Reverting Back to Previous Version Mean?

Using the Revert Back to Previous Version option, the Analysts can move back a CI to the previous version. If any changes are made to a CI and after the Post Implementation Review (P.I. Review) of the Change Record (CR), if the change needs to be reversed, it can be done. This ensures that reversal of the changes can be done, in case, the change implementation fails or there are negative impacts of the change.

Advantages

  • Backup of the previous version
  • Option to revert to the previous version in case the CR fails or there are negative impacts of the CR.

Accessing the Feature

After a CR is implemented, the Post Implementation Reviewer can revert back to the previous version on the Change Record page, see Creating Change Records.

Reverting Back to Previous Version

Figure: P.I. REVIEW page