Authorizing Knowledge Records

After a Knowledge Record is created, the Workgroup Owner should authorize the Knowledge Record. The Authorizer can also edit the KR if required.

To authorize a Knowledge Record:

1. Click Knowledge > User > Knowledge Record List. The KNOWLEDGE RECORD LIST page is displayed.

2. On the KNOWLEDGE RECORD LIST page, click the Filters icon on the ACTIONS panel.

3. On the FILTERS pop-up page, select Status as Submitted and click SUBMIT.
   
   

   
   Figure: FILTERS pop-up page
   
   
   

4. Click the required KR ID from the LIST. The KNOWLEDGE RECORD DETAILS page is displayed.
   
   

   
   Figure: KNOWLEDGE RECORD DETAILS page
   
   
   

5. Click APPROVAL on the ACTIONS panel. The APPROVAL pop-up page is displayed.
   
   

   
   Figure: APPROVAL pop-up page
   
   
   

6. Click

    to view the Approver details.
   Open

   

7. Select Authorized in the Approval Status drop-down list, specify the Approval Remarks and click SUBMIT to authorize the Knowledge Record.