Exporting Service Request Details in PDF

Owned by Enterprise IT
Apr 22, 2024

Service Management Help

Service Request Management

You can export section-wise Service Request details in PDF.

To export Incident Details in PDF:

  1. Select Request > User > Manage Service Requests >Service Request List. The SERVICE REQUEST LIST page is displayed.
  2. On the SERVICE REQUEST LIST page, click an SR ID. The SERVICE REQUEST DETAILS page is displayed.
  3. Click EXPORT TO PDF icon on the ACTIONS panel. The EXPORT TO PDF pop-up page is displayed.


    Figure: Incident Details page

  4. On the EXPORT TO PDF pop-up page, select the required sections.

  5. Click Export.


    Figure: Exported PDF