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Technical Documentation

Enterprise IT Product Documentation

ElbrusSP2 Internal

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2020-11-17_10-57-34_.End User Dashboard vTahoe
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2020-11-17_10-57-41_.Viewing Updating Service Request Details_SRM vTahoe
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2020-11-18_10-01-32_.Viewing List of Change Records CRs vTahoe
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2020-11-18_10-01-35_.Exporting Change Record Details in PDF vTahoe
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2020-11-18_10-01-36_Exporting Change Record Details in PDF
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Business Rule Configuration for IM Tahoe
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Business Rule Configuration for IM Tahoe SP1
Concepts_CM
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ElbrusSP2 Home
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List of Advanced Reports 1
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List of Dashboard Reports
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SUMMIT BI Dashboards
Working Space AM Home
Working Space API Home
Working Space Platform Home
- SummitAI Platform
Working Space Project Management Home
Working Space SM1 Home
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Work Order APIs

Comala Publishing

ElbrusSP2 Internal

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SummitAI Platform

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Owned by Enterprise IT

Apr 22, 2024

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The Administrator can configure the following using SummitAI Platform module:

Tenant Department Customer
Configuring Auto Escalation for Incident By SLA
Configuring Auto Escalation for Incident By Time
Configuring Auto Escalation for SR by Time
Configuring Auto Escalation for SR by SLA

Release Notes | Installation Guide | Other Documents

{"serverDuration": 16, "requestCorrelationId": "cc9ed07194e34c30a3d67a206d62c1c9"}