Least Viewed KRs Report

Owned by Enterprise IT
Last updated: Apr 23, 2024 by Shilpa K (Deactivated)Version comment

SummitAI Service Management Help

Knowledge Management

Report Description

You can view the list of KRs that are minimum times viewed by the users with information, such as life cycle status, ratings, Category, Classification, modified date, and so on.


Figure: LEAST VIEWED KRs REPORT page 

On the table, click the KR ID to view the KR details. For information about viewing reports, see Viewing Reports_KM.

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the LEAST VIEWED KRs REPORT page:

FILTERS
Click Filters icon on the ACTIONS panel to specify the filter criteria to display records in the LEAST VIEWED KRs REPORT.


Figure: LEAST VIEWED KRs REPORT: Filters pop-up page

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export the records displayed on a specific page to a Microsoft Excel Sheet.

EXPORT ALL

Click EXPORT ALL to export all the records to a Microsoft Excel Sheet.