Retrieving Workorder List

Service Name: GetAllMyWkgWorkorders \| Description
Retrieves all the list of Workorders

URL

http://<<Customer_URL>>/REST/Summit_RESTWCF.svc/RESTService/Common WS_JsonObjCall
Replace <Customer_URL> with the customer’s Host name.

Method

POST

Request

Sample Request

{
  "ServiceName": "GetAllMyWkgWorkorders",
  "objCommonParameters": {
    "_ProxyDetails": {
      "AuthType": "APIKEY",
      "APIKey": "XXXXX",
      "ProxyID": 0,
      "ReturnType": "JSON"
    },
    "oWorkorderParam": {
      "FromWorkorderNo": 526,
      "ToWorkorderNo": 529,
      "FromDate": "2018-08-06 17:12:31",
      "ToDate": "2018-08-06 17:12:31"
    },
    "InstanceCode": "InfoTe",
    "Status": "New,Closed",
    "Workgroup": "IT Infrastructure,WG1"
  }
}

Request Parameters

Parameter Name	Type	Description	Notes
FromWorkorderNo *	INTEGER
ToWorkorderNo *	STRING
FromDate *	BOOLEAN
ToDate *	BOOLEAN
InstanceCode *	BOOLEAN
Status *	BOOLEAN
Workgroup *	BOOLEAN
* Indicates mandatory fields

Run API

Go to the Web Services page in the SummiAI application to execute the APIs and see the response.

Response

Sample Response

{
  "Errors": "",
  "Message": "",
  "Output": "",
  "TokenID": null,
  "OrgID": 0,
  "OutputObject": [
    {
      "ROWNUM": " 1",
      "Workorder_ID": "536",
      "TotalRows": "1",
      "Workorder No": "526",
      "Logged Time": "2018-08-06 17:12:31",
      "Sup_Function": "InfoTe",
      "Status": "New",
      "Caller": "Peter Paul",
      "Workgroup": "IT Infrastructure",
      "Executive": null,
      "Symptom": "(Finance)House Rent and Electricity Recovery",
      "Priority": "p1_1",
      "Workorder_Source": "SR",
      "SLAName": ""
    }
  ]
}

Note:

The Response Parameters are dynamic and based on the selections made by the user.

Status and Error Codes

See: /wiki/spaces/ELSP3i/pages/19824703

ElbrusSP4