Create or Update an Incident

You can create a new Incident or update an existing Incident of an Analyst or End User using the following API Request. You can update the status of the logged incident from New to Assigned, In-Progress, Pending, Resolved, Closed, or Cancelled.

To authenticate the below API, see API Authentication and Authorization.

Sample Request

Below are the sample requests for different status of an Incident.

Status and Error Codes

For more information, see Status and Error Messages