Approving Change Records
- Enterprise IT
- Mayuresh Balaji Kamble (Unlicensed)
- Shilpa K (Deactivated)
Owned by Enterprise IT
A CAB member who is configured as an Approver by the Administrator has the privilege to Approve, Reject or Refer Back a Change Record (CR). By default, a CAB member who is not having approval privilege can object to a CR. If any user has delegated the approval role to you, you can also approve that user's CRs (see: Delegating Role in SummitAI Platform Module).
To Approve or Reject Change Records:
- Select Change > User > Approve Change Records.
- On the APPROVE CHANGE RECORDS page, a list of CRs awaiting your approval is displayed under LIST table.
Figure: APPROVE CHANGE RECORDS page (Tile view)
Figure: APPROVE CHANGE RECORDS page (Tabular view) - Click the CR No. of the Change Record you want to approve or reject. On the CHANGE RECORD ID page, click APPROVAL icon on the ACTIONS panel.
Figure: CHANGE RECORD ID page
- On the APPROVAL pop-up page, select the approval status from the list as Yes, No or On-Hold. Specify your remarks and click SUBMIT. The fields on this page are read only, if you are not the CAB member for the selected CR.
Figure: APPROVAL pop-up page: APPROVE CR: CAB APPROVAL
ACTIONS
This section explains all the icons displayed on the ACTIONS panel of the CHANGE RECORD ID page. For information, see ACTIONS on the Viewing List of Change Records CRs.
Confluence Cloud Migration Alert: Please refer to known issues you may encounter in Confluence Cloud: https://eitdocs.atlassian.net/wiki/x/wDGwAQ