Updating Service Request

Owned by Saranya S (Unlicensed)
Last updated: Apr 23, 2024 by Shilpa K (Deactivated)Version comment
7 min read

You can update an existing Service Request using the following API Request with details such as Status, Impact Name, Priority Name, Internal Log, and User Log. 

To authenticate the below API, see API Authentication and Authorization.

Service NameHTTP Method
SR_UpdateServiceRequest 

POST

Status and Error Codes

For more information, see: Status and Error Messages.