Workflow Execution History

What is Workflow?

Workflow is a combination of one or more tasks executed in a specific order on a Configuration Item (CI) to achieve a particular service to customer/team/individual.

Figure: Use Case - User Creation on Active Directory

Execution History

Execution history is data in workflow format or a timeline, which displays the success and failure of tickets over the year, filtered by scripts. It is sorted by language on the application.

For example,

• Number of PowerShell scripts and respective success/failure data over the year.
• Number of VB script and respective success/failure data over the year.

Execution History in the Orchestration UI:

Figure: Workflow List page

Workflow record consists of the following data for the individual record:

• Execution %
• Workflow Name
• Trigger Event
• Module
• Tenant
• Active
• Created By
• Created Date
• Last Updated By
• Last Updated Date
• Action button

Clicking on the Workflow history  button under the Action column will provide a pop up that list workflow execution history.

Figure: Workflow Execution History

The left portion of the workflow execution history pop up details

• Execution End – Date & time of execution end
• Ticket ID
• Action
• Executions
• Success
• Failure
• Drop down button – to display ticket’s individual executions

Figure: Workflow Execution history per ticket

The right portion of the workflow execution history pop up displays workflow execution history graph

Figure: Workflow Execution History Graph (Overall)

Clicking on a ticket ID in the execution history section will provide a detailed representation of the ticket details in the right-hand section.

Figure: Workflow Execution history details per ticket