Event Services

Report Description

The Event Service feature enables you to view all the events based on the services, impact, event status and event priority. This is useful to identify and analyze the issues and take measures.

On the EVENT SERVICE page, you can view the event count specific to the respective services based on the specified criteria. Click the link in Critical, Warning, Alert, and Information columns to view drill down for detailed information. For information about how to view reports, see Viewing Reports 2.

EVENT SERVICES report
Figure: EVENT SERVICES report

ACTIONS

This section explains all the icons displayed on the ACTIONS panel of the EVENT SERVICE page.

Filters

Click FILTERS to select the Tenant and other filter criteria based on which the list of reports is displayed.

Filters pop up page
Figure: Filters pop up page

EXPORT TO EXCEL

Click EXPORT TO EXCEL to export the record displayed in the report to Microsoft Excel.

EXPORT ALL

Click EXPORT ALL to export all the records displayed in the report to Microsoft Excel.

PRINT

Click PRINT to print the selected report.

PUSH REPORT

Click PUSH REPORT to configure the reports to be sent to the configured users at set intervals.