Configuring Action Templates

You can define Action Templates for a Tenant. The Action Template defines the actions to be taken if an Event occurs, actions, such as sending e-mail notifications, logging Incidents, and so on.

1. Select Operations > Configuration > General > Action Template.

2. On the ACTION TEMPLATE page, click the Filters icon and select the Tenant. Click ADD NEW on the ACTIONS panel.

3. Fill in the required details. For more information about the fields on the ACTION TEMPLATE page, see Field Description.

4. Click SUBMIT. The new Action Template is configured.
   
   

   
   Figure:  ACTION TEMPLATE page

   Field Description

   The following table describes the fields on the ACTION TEMPLATE page:

This section explains all the icons displayed on the ACTIONS panel of the ACTION TEMPLATE page.

SHOW LIST

Click SHOW LIST to display the LIST table showing all the configured Action Templates for the selected Tenant.

• To modify an Action Template, click the configured Template Name. Make appropriate changes and click SUBMIT.

  • On the ACTION TEMPLATE page, while modifying an existing Action Template, the CHANGE HISTORY icon is displayed on the ACTIONS panel. Click the CHANGE HISTORY icon to view the change history for the Action Template. 
    
    

    
    Figure:  Change History pop-up page

    
    
    

    • Click the Print Table icon to print the Change History table details.

    • Click the Export to Excel icon the export the Change History table details to an excel sheet.

• To display the inactive Action Templates, click the Include Inactive check box.